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Success Jobs in Wisconsin (NOW HIRING)

Findhelp

Customer Success Manager

Madison, WI · On-site

As a Customer Success Manager, you will drive the strategic health and growth of a portfolio of high-value customers, serving as a trusted advisor throughout the post-implementation customer journey.

Bonterra

WI · On-site

$68 - $85/hr

About the Role The Customer Success Manager is a strategic partner responsible for driving long-term value and measurable outcomes for Bonterra's nonprofit and corporate customers. This role focuses ...

Diamond Assets

Client Success Manager

Milton, WI · On-site

Client Success Manager The Client Success Manager is a critical role supporting the growth and success of the organization. This position is responsible for planning and executing service pickups, as ...

Diamond Assets

Client Success Manager

Milton, WI · On-site

Client Success Manager The Client Success Manager is a critical role supporting the growth and success of the organization. This position is responsible for planning and executing service pickups, as ...

Diamond Assets

Client Success Manager

Milton, WI · On-site

Client Success Manager The Client Success Manager is a critical role supporting the growth and success of the organization. This position is responsible for planning and executing service pickups, as ...

CDK

$70K - $80K/yr

The customer success manager will also be responsible for identifying and nurturing additional revenue opportunities in partnership with sales. Responsibilities * Follow all CDK Global policies and ...

CDK

$70K - $80K/yr

The customer success manager will also be responsible for identifying and nurturing additional revenue opportunities in partnership with sales. Responsibilities * Follow all CDK Global policies and ...

ApartmentIQ

Customer Success Manager

Madison, WI · On-site

The Role As the Customer Success Manager for the ApartmentIQ product, you'll play an important role in driving a seamless experience for our customers -- taking ownership of creating and managing ...

Wolters Kluwer

Customer Success Manager

Madison, WI · On-site

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

Wolters Kluwer

Customer Success Manager

Madison, WI · On-site

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

Wolters Kluwer

Customer Success Manager

Madison, WI · On-site

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

Sundo BV

WI · On-site

$63 - $81/hr

As Operating Success Manager at Sundo, you make sure our internal operations run smoothly. You are closely involved in production preparation, personalisation checks, device orders, customer ...

Carepool

Customer Success Manager

Appleton, WI · On-site

Our software was built in Madison, WI and we are now growing across the US! We're expanding our internal customer success team to support our growing customers. Do you have a caring profile and like ...

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Showing results 21-40

All JobsSuccess JobsSuccess Jobs in Wisconsin

Success information

See Wisconsin salary details

$10

$23

$41

How much do success jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for success in Wisconsin is $23.88, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $26.73 per hour, depending on experience, location, and employer.

What is a success manager?

Success Managers, often called Customer Success Managers (CSMs), are professionals responsible for building strong relationships with clients and ensuring they achieve their desired outcomes using a company's products or services. They act as the main point of contact after a sale, guiding customers through onboarding, training, and ongoing support. Success Managers focus on customer satisfaction, retention, and helping clients maximize value, which in turn supports business growth. Their role often involves proactive communication, problem-solving, and collaborating with other internal teams to address customer needs.

What are some common challenges faced by customer success managers and how can they be addressed?

Customer Success Managers often face the challenge of balancing the needs of their clients with the goals of their company. Managing multiple accounts, each with unique requirements, can be demanding, especially when trying to ensure high customer satisfaction and retention rates. Effective time management, proactive communication, and leveraging customer data analytics are key strategies to overcome these challenges. Additionally, collaborating closely with sales, support, and product teams helps ensure client feedback is heard and acted upon, leading to better outcomes for all parties involved.

What are the key skills and qualifications needed to thrive as a customer success manager, and why are they important?

To thrive as a Customer Success Manager, you need strong relationship management skills, a deep understanding of your company's products or services, and typically a bachelor's degree in business or a related field. Experience with CRM platforms like Salesforce, customer engagement tools, and data analysis systems is highly valued. Exceptional communication, problem-solving, and empathy are crucial soft skills for building trust and resolving client issues effectively. These skills ensure customers achieve their goals, which drives satisfaction, retention, and overall business growth.

What is the difference between Success vs Project Coordinator?

AspectSuccessProject Coordinator
Required CredentialsTypically a bachelor's degree in business, management, or related fieldUsually a bachelor's degree in business, management, or related area
Work EnvironmentCorporate, organizational, or project-based settingsProject teams across various industries, often in office settings
Employer & Industry UsageUsed in corporate and organizational contexts to denote achievement or a role focused on outcomesCommonly employed in project management to coordinate tasks and timelines

While both Success and Project Coordinator roles often require similar educational backgrounds and work in organizational environments, Success typically refers to achieving goals or outcomes, whereas a Project Coordinator focuses on managing project tasks and timelines. Understanding these differences helps clarify job expectations and career paths.

What are the most commonly searched types of Success jobs in Wisconsin?

The most popular types of Success jobs in Wisconsin are:

What cities in Wisconsin are hiring for Success jobs?

Cities in Wisconsin with the most Success job openings:

Success jobs near you
Infographic showing various Success job openings in Wisconsin as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $49,667 per year, or $23.9 per hour.

Customer Success Manager

Findhelp

Madison, WI • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

Key responsibilities

  • Serve as the primary point of contact for a portfolio of enterprise customers, building trust-based relationships to ensure measurable value and retention.

  • Design and deliver Quarterly Business Reviews that translate usage metrics into actionable narratives aligned with customer goals.

  • Manage the customer journey by partnering with Sales and Implementation teams to develop and execute a structured, value-driven success plan.

Job description

We're changing the way people connect to social care.
At Findhelp, we've built a comprehensive platform of products and services that make it easy for you to connect people to resources, follow them on their journey, and track your impact in a fast and reliable way. Our industry-leading social care network includes more than half a million local, state, and national programs that serve every ZIP Code in the country, from rural areas to major metropolitan centers. Findhelp is headquartered in Austin, Texas and has been enabling healthcare, government, education, and other organizations to connect people with the social care resources that serve them, with privacy and security, since 2010.
As a mission driven organization, we are focused on creating a positive impact by connecting people in need to the programs that serve them with dignity and ease. Powered by our proprietary technology that enables people to find the resources available in their area, we have helped millions of Seekers find food, health, housing and employment programs.
Job Overview:
As a Customer Success Manager, you will drive the strategic health and growth of a portfolio of high-value customers, serving as a trusted advisor throughout the post-implementation customer journey. You will partner closely with Sales and Implementation teams to ensure a smooth transition into long-term adoption, value realization, and renewal success. In this role, you will lead executive business reviews, drive product adoption, and help customers achieve their clinical and financial goals through strategic guidance and data-driven insights. Acting as a primary internal advocate, you will collaborate cross-functionally with R&D, Support, and Implementation teams to address customer challenges, navigate escalations, and influence platform improvements based on customer feedback. We are looking for an assertive professional who thrives in fast-paced environments and can translate complex data into actionable strategies that optimize outcomes within our customers' ecosystems.
Responsibilities and Duties:
  • Strategic Relationship Management: Serve as the primary point of contact for a portfolio of enterprise customers, building trust-based relationships with stakeholders from operational users to C-suite leadership to ensure measurable value and retention.
  • Executive Storytelling & Reporting: Design and deliver high-impact Quarterly Business Reviews (QBRs) that translate complex usage metrics into actionable narratives, ensuring the platform's impact aligns with the customer's clinical and financial objectives.
  • Customer Lifecycle Ownership: Manage the customer journey, partnering with Sales and Implementation teams to translate initial discovery goals into a structured, value-driven success plan.
  • Continuous Product Adoption: Proactively drive usage growth by identifying new user groups, conducting staff training, and providing "best practice" blueprints to ensure deep integration of the tool suite.
  • Data-Driven Strategy & AI Innovation: Utilize Vitally, HubSpot, and generative AI to monitor account health and identify risks. Leverage familiarity with healthcare ecosystems (e.g., Availity) to optimize interoperability and streamline workflows.
  • Internal Advocacy & Escalation Management: Act as the "Voice of the Customer" by synthesizing client feedback to influence the product roadmap and navigating technical escalations to maintain project momentum and trust.
  • Metric-Driven Success: Closely monitor usage metrics and data trends to proactively address deployment hurdles and mitigate risks before they impact the user experience.

Qualifications:
  • 3+ years of experience in Customer Success, Account Management, Service Delivery, Project Management, or a related client-facing role.
  • Healthcare or state government industry experience or familiarity with interoperability tools (e.g., Availity) is strongly preferred.
  • Experience managing customer relationships and driving adoption within SaaS or healthcare technology environments.
  • Strong communication and presentation skills, including experience delivering customer-facing business reviews or strategic updates.
  • Experience with CRM and Customer Success platforms such as HubSpot and Vitally preferred.
  • Experience using data and analytics to identify risks, measure success, and drive customer outcomes.
  • Ability to collaborate cross-functionally with Product, Support, Sales, and Implementation teams.
  • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
  • Proactive, solutions-oriented mindset with a strong focus on customer outcomes and retention.

We value being together : We believe being together enables stronger relationships, collaboration, and culture.
This position is in office and candidates must be located in Austin, Texas or Madison, Wisconsin.
Perks at Findhelp
  • 401k & equity grants
  • Free food and onsite gym at our Austin HQ
  • Paid parental leave
  • Competitive PTO & 10 paid holidays
  • Comprehensive Medical, Dental, and Vision insurance with 100% company-paid coverage for employee only coverage
  • Dog-friendly office in Austin HQ
  • 24/7 access to telemedicine and counseling
  • Book Purchasing Program

We're building a diverse, inclusive team
You're welcome here. We want everyone to be able to easily connect to the help they need, and we want our teams to reflect and represent our communities. It is our policy to recruit, hire, train, and promote individuals, as well as administer any and all Company policies, without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin or ancestry, physical and mental ability, political affiliation, race, religion, creed, sexual orientation, socio-economic status, veteran status, or any other protected class, in accordance with applicable laws. Accommodations are available for applicants with disabilities.
Here are some of the ways we support our staff:
  • Culture Committee
  • Leadership Development Training
  • Paid Volunteering Time

Apply