Client Success Manager Vicimus delivers innovative marketing and technology solutions that help automotive dealerships drive results, retain customers, and grow their businesses. We're looking for a ...
Client Success Manager Vicimus delivers innovative marketing and technology solutions that help automotive dealerships drive results, retain customers, and grow their businesses. We're looking for a ...
AltaML is seeking a Director, Client Success to own delivery outcomes, client relationships, and portfolio health across our most complex engagements. This is a senior leadership role that sits at ...
AltaML is seeking a Director, Client Success to own delivery outcomes, client relationships, and portfolio health across our most complex engagements. This is a senior leadership role that sits at ...
AltaML is seeking a Director, Client Success to own delivery outcomes, client relationships, and portfolio health across our most complex engagements. This is a senior leadership role that sits at ...
AltaML is seeking a Director, Client Success to own delivery outcomes, client relationships, and portfolio health across our most complex engagements. This is a senior leadership role that sits at ...
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Customer Success Manager
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CA$23K - CA$44K/mo
Our team and what we'll accomplish together The Customer Success team is a collaborative, fast-paced environment where you'll build trusted advisor relationships with our clients while driving their ...
Customer Success Manager
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Our Customer Success team is hyperfocused on providing an exceptional customer lifecycle experience. We are a dedicated team who enjoy what we do and are serious about making a positive impact on our ...
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Our Customer Success team is hyperfocused on providing an exceptional customer lifecycle experience. We are a dedicated team who enjoy what we do and are serious about making a positive impact on our ...
Client Success Manager Vicimus delivers innovative marketing and technology solutions that help automotive dealerships drive results, retain customers, and grow their businesses. Were looking for a ...
Quick apply
Client Success Manager Vicimus delivers innovative marketing and technology solutions that help automotive dealerships drive results, retain customers, and grow their businesses. Were looking for a ...
Client Success Manager Vicimus delivers innovative marketing and technology solutions that help automotive dealerships drive results, retain customers, and grow their businesses. We're looking for a ...
Quick apply
Client Success Manager Vicimus delivers innovative marketing and technology solutions that help automotive dealerships drive results, retain customers, and grow their businesses. We're looking for a ...
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As we continue to grow, we are looking for a Customer Success Specialist to join our team and help ensure our clients receive world-class service from day one. The Opportunity This is not a ticket ...
Quick apply
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As we continue to grow, we are looking for a Customer Success Specialist to join our team and help ensure our clients receive world-class service from day one. The Opportunity This is not a ticket ...
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Calgary, AB · Hybrid
CA$92K - CA$105K/yr
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We're looking for a Customer Success Manager (CSM) to help us continue delivering on World Class customer retention, customer engagement and expansion growth. As a CSM your number one focus will be ...
New
Customer Success Manager - Enterprise
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We're looking for a Customer Success Manager (CSM) to help us continue delivering on World Class customer retention, customer engagement and expansion growth. As a CSM your number one focus will be ...
New
Our Customer Success team is hyperfocused on providing an exceptional customer lifecycle experience. We are a dedicated team who enjoy what we do and are serious about making a positive impact on our ...
Our Customer Success team is hyperfocused on providing an exceptional customer lifecycle experience. We are a dedicated team who enjoy what we do and are serious about making a positive impact on our ...
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We are currently looking for a Senior Manager, Customer Success Applications to join our GTM Applications team in Vancouver, Calgary or Toronto. We're also open to remote candidates across Canada.
Position Summary The Client Success Manager ensures successful outcomes for tenants and clients in theirconstruction dealings with York Realty Inc. Acting as the primary liaison between York Realty ...
Quick apply
Position Summary The Client Success Manager ensures successful outcomes for tenants and clients in theirconstruction dealings with York Realty Inc. Acting as the primary liaison between York Realty ...
Position Summary The Client Success Manager ensures successful outcomes for tenants and clients in theirconstruction dealings with York Realty Inc. Acting as the primary liaison between York Realty ...
Position Summary The Client Success Manager ensures successful outcomes for tenants and clients in theirconstruction dealings with York Realty Inc. Acting as the primary liaison between York Realty ...
Success information
See Alberta salary details
$23.5K - $33.5K
8% of jobs
$40.3K is the 25th percentile. Wages below this are outliers.
$33.5K - $43.5K
24% of jobs
The median wage is $50.7K / yr.
$43.5K - $53.5K
24% of jobs
$53.5K - $63.5K
13% of jobs
$70.1K is the 75th percentile. Wages above this are outliers.
$63.5K - $73.5K
8% of jobs
$73.5K - $83.5K
6% of jobs
$83.5K - $93.5K
5% of jobs
$93.5K - $103.5K
3% of jobs
$103.5K - $113.5K
3% of jobs
$113.5K - $123.5K
2% of jobs
$123.5K - $133.5K
2% of jobs
$23.5K
$63.9K
$133.5K
How much do success jobs pay per year?
What jobs pay 4000 a week without a degree?
What are some common challenges faced by Customer Success Managers and how can they be addressed?
What are the key skills and qualifications needed to thrive as a Customer Success Manager, and why are they important?
What are Success Managers?
What is the difference between Success vs Project Coordinator?
| Aspect | Success | Project Coordinator |
|---|---|---|
| Required Credentials | Typically a bachelor's degree in business, management, or related field | Usually a bachelor's degree in business, management, or related area |
| Work Environment | Corporate, organizational, or project-based settings | Project teams across various industries, often in office settings |
| Employer & Industry Usage | Used in corporate and organizational contexts to denote achievement or a role focused on outcomes | Commonly employed in project management to coordinate tasks and timelines |
While both Success and Project Coordinator roles often require similar educational backgrounds and work in organizational environments, Success typically refers to achieving goals or outcomes, whereas a Project Coordinator focuses on managing project tasks and timelines. Understanding these differences helps clarify job expectations and career paths.
What jobs make $3,000 a day?
How to make $10,000 a month without a degree?
What is a success career?
Full-time
Posted 18 days ago
Job description
Client Success Manager
Vicimus delivers innovative marketing and technology solutions that help automotive dealerships drive results, retain customers, and grow their businesses. We're looking for a Client Success Managerto join our Client Operations team and play a key role in supporting our Canadian dealership clients.
If you're passionate about marketing, thrive in a client-facing rolethis role is for you.
About the Role
As a Client Success Manager, you will own the day-to-day management, performance, and satisfaction of a portfolio of dealership clients across Canada. You'll act as their strategic partner, guiding campaign execution, analyzing results, recommending improvements, and ensuring they get the most value from the Vicimus product suite.
This is a fast-paced, highly collaborative role that blends client success, digital marketing, analysis, and strategic thinking.
Responsibilities
- Manage end-to-end campaign execution for your assigned accounts, including configuration, optimization, QA, and product utilization
- Host monthly strategy sessions with clients to review performance, highlight insights, and discuss new opportunities
- Prepare, analyze, and present monthly results, recommending strategies to improve ROI and customer engagement
- Participate in internal team meetings, sharing client updates, opportunities, risks, and feedback
- Develop and maintain strategic account plans that support long-term client success and revenue growth
- Monitor key metrics and KPIs to identify trends, risks, and performance opportunities
- Understand client goals and challenges, providing thoughtful solutions that align with their business objectives
- Identify upselling opportunities and present additional products or services that enhance client results
- Share client-driven insights to support product development and feature planning
- Onboard new clients, providing smooth transitions, training, and ongoing support
- Educate clients on Vicimus products to ensure they are leveraging all available features
- Respond to Level 1 support inquiries and guide clients through basic system usage questions
- Submit and track Level 2 technical tickets, including feature requests and product issues
- Collaborate with the Creative Team to develop visually compelling marketing assets
- Build strong client relationships through consistent communication and proactive outreach
- Anticipate and address potential issues, initiating save procedures if required
- Contribute ideas and feedback to improve internal processes and the overall product ecosystem
Experience & Qualifications
- 2+ years in customer success, account management, or client-facing roles (experience with SaaS or digital solutions is an asset)
- Excellent written and verbal communication in both languages
- Automotive industry or dealership marketing experience is a must
- Strong understanding of digital marketing strategies, especially within the automotive retail space
- Demonstrated ability to interpret performance data and communicate insights clearly to clients
- Tech-savvy and marketing-savvy, with the ability to learn new tools quickly
- Proven ability to prioritize, multitask, and respond quickly to client needs
- A strong grasp of the sales cycle, customer retention, and upselling
- Exceptional communication skills-confident, persuasive, and clear
- A proactive, reliable, "get-it-done" attitude
- A passion for helping clients succeed and building long-lasting relationships
Why You'll Love Working With Us
- Opportunity to work with leading automotive dealerships across the country
- Collaborative team culture with supportive leadership
- Exposure to innovative marketing technologies and evolving product lines
- Opportunities for professional growth across Client Operations, Marketing, and Product
Vicimus is an equal opportunity employer
At Vicimus we welcome diversity and we celebrate our differences. In fact, we believe in difference makers. And in good people. Having a diverse workforce inspires new ideas, creates bigger opportunities, and builds stronger bridges with our customers.
All employment decisions here at Vicimus (including hiring, transfer, promotion, compensation, eligibility for benefits and termination) are based on our business needs, job requirements and individuals' qualifications. Vicimus does not discriminate against any employee or applicant because of race, national or ethnic origin, colour, religion, gender, age, sexual orientation, gender identity or expression, marital status, family status, disability and any other status protected by the law.
Vicimus is committed to fair and accessible employment practices and will provide reasonable accommodation for people with disabilities during recruitment, assessment and upon hiring.