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Success Manager Jobs in Jackson, NJ (NOW HIRING)

Selr LLC

Customer Success Manager

New York, NY · On-site

$150K/yr

Customer Success Manager Location: New York, NY (Onsite) Compensation: $150,000 base salary, $220,000 OTE Industry: Marketing Technology Employment Type: Full-time Customer Success Manager Our client ...

Justworks

Customer Success Manager

New York, NY · On-site

As a Customer Success Manager, you will develop strong relationships with your customers and ensure their long-term success on the Justworks platform. You will work as an extension of their teams ...

Justworks

Customer Success Manager

New York, NY · On-site

As a Customer Success Manager, you will develop strong relationships with your customers and ensure their long-term success on the Justworks platform. You will work as an extension of their teams ...

Wolters Kluwer

Customer Success Manager

Princeton, NJ · On-site

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

America Needs You

Career Success Manager

New York, NY · On-site

$58K - $62K/yr

As a Career Success Manager, you will facilitate workshops on career readiness, leadership development, and professional skills for a cohort of Fellows (ambitious, first-generation college students ...

Wolters Kluwer

Customer Success Manager

Ewing, NJ · On-site

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

BetterCloud

Customer Success Manager

New York, NY · On-site

BetterCloud Customer Success Managers (CSMs) are a critical part of our customer-facing team. Starting with user onboarding to identify needs and set goals, CSMs manage all elements of the post-sale ...

Global-E

Client Success Manager

New York, NY · On-site

$65K - $95K/yr

We are looking for a Client Success Manager to ensure the long-term success of our clients in North America. This candidate will be responsible for achieving the sales retention and revenue growth ...

Wolters Kluwer

Customer Success Manager

New York, NY · On-site

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

BetterCloud

Customer Success Manager

New York, NY · On-site

BetterCloud Customer Success Managers (CSMs) are a critical part of our customer-facing team. Starting with user onboarding to identify needs and set goals, CSMs manage all elements of the post-sale ...

Wolters Kluwer

Customer Success Manager

Ewing, NJ · On-site

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

America Needs You

Career Success Manager

New York, NY · On-site

$58K - $62K/yr

As a Career Success Manager, you will facilitate workshops on career readiness, leadership development, and professional skills for a cohort of Fellows (ambitious, first-generation college students ...

Wolters Kluwer

Customer Success Manager

Princeton, NJ · On-site

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

Wolters Kluwer

Customer Success Manager

Princeton, NJ · On-site

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

Wolters Kluwer

Customer Success Manager

Ewing, NJ · On-site

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between customers, Sales Executives, Solutions Consultants, Professional Services, Operations, Product, and ...

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Success Manager information

See Jackson, NJ salary details

$32.5K

$83.2K

$140.2K

How much do success manager jobs pay per year?

As of Aug 27, 2026, the average yearly pay for success manager in Jackson, NJ is $83,189.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,600.00 and $99,100.00 per year, depending on experience, location, and employer.

What is a success manager?

Success Managers, often called Customer Success Managers (CSMs), are professionals who work to ensure that customers achieve their desired outcomes when using a company's products or services. They build strong relationships with clients, provide onboarding and training, and act as the main point of contact for resolving issues and gathering feedback. Success Managers also help identify opportunities for customers to gain more value and may work with sales or support teams to improve the overall customer experience. Their main goal is to drive customer satisfaction, retention, and long-term loyalty.

What are the key skills and qualifications needed to thrive as a success manager?

To thrive as a Success Manager, you need strong relationship management, customer service acumen, and a solid understanding of the product or service, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, data analysis tools, and project management systems is typically required. Outstanding communication, problem-solving, and proactive listening skills help you build trust and anticipate client needs. These abilities are crucial for ensuring client satisfaction, driving retention, and fostering long-term business growth.

How does a success manager typically collaborate with cross-functional teams to support client outcomes?

Success Managers regularly work with departments like Sales, Product, and Support to ensure clients achieve their desired outcomes with the company's products or services. This often involves coordinating onboarding processes, communicating client feedback to product teams, and working alongside support to resolve any issues that arise. Effective collaboration helps build lasting client relationships and drives continuous improvement. Success Managers also participate in regular meetings with these teams to align on goals and share insights, making teamwork a core part of the role.

What job categories do people searching Success Manager jobs in Jackson, NJ look for?

The top searched job categories for Success Manager jobs in Jackson, NJ are:

What cities near Jackson, NJ are hiring for Success Manager jobs?

Cities near Jackson, NJ with the most Success Manager job openings:

Success Manager jobs near you
Infographic showing various Success Manager job openings in Jackson, NJ as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $83,189 per year, or $40 per hour.

Senior Customer Success Manager

Success Matcher Recruitment

New York, NY

Full-time

Posted yesterday

New

Job description

Senior Customer Success Manager

Our Client | NYC (Hybrid — 3 days/week, SoHo)

Our client is a fast-growing startup removing barriers to youth mental health care. They're looking for a Senior Customer Success Manager to own and grow a portfolio of 130–150 school partnerships — blending consultative relationship management with a proactive growth mindset to drive student referrals, build playbooks from scratch, and shape how their School Success function operates as they scale into new states.

What You'll Do

  • Manage a portfolio of ~150 school partnerships, running ~20 meetings per week with counselors, responding to questions, and proactively identifying students who could benefit from care
  • Drive growth through a consultative upsell motion, treating every touchpoint as an opportunity to increase referral volume and deepen engagement
  • Analyze data to identify which schools need more attention and run small experiments to drive referrals
  • Build and refine the team's playbooks, metrics, and operational processes in a function that's still taking shape
  • Collaborate cross-functionally with Ops, Product, Growth, and Clinical teams to resolve issues and improve the partner experience

What We're Looking For

  • 5+ years of experience in customer success, account management, or sales, with a growth/upsell component (not purely reactive support)
  • Early-stage startup experience — comfortable operating with limited resources and building processes from scratch
  • A proven track record managing a large book of business (not enterprise/low-volume accounts) in a B2B2C or B2C motion
  • A sales-minded, high-EQ approach — confident making the ask while building deep trust with busy school counselors
  • Based in NYC, or willing to relocate; able to work in-office 3 days/week in SoHo