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Success Manager Jobs in Gilbert, AZ (NOW HIRING)

Lead Forensics

Customer Success Manager

Scottsdale, AZ · On-site

$100K/yr

Customer Success Manager Base salary up to $65,000, plus commission Location: Scottsdale, Arizona (Hybrid working - 3 days a week required in the Office. Remote working is not offered.) Lead ...

Tiny Spoon Chef, Inc

Client Success Manager

Phoenix, AZ

$50K - $54K/yr

A team of Client Success Managers who make sure our client experience is nothing short of extraordinary. You will work closely with our culinary team to identify client needs, provide exceptional ...

New

Tiny Spoon Chef

Client Success Manager

Phoenix, AZ · On-site

$50K - $54K/yr

A team of Client Success Managers who make sure our client experience is nothing short of extraordinary. You will work closely with our culinary team to identify client needs, provide exceptional ...

Epiq

Customer Success Manager

Phoenix, AZ · Remote

Customer Success Manager - AIPowered Legal Technology We're looking for a Customer Success Manager to help customers successfully adopt and grow with Epiq's AIenabled legal technology platforms ...

New

Tiny Spoon Chef, Inc

Client Success Manager

Phoenix, AZ · On-site

$50K - $54K/yr

A team of Client Success Managers who make sure our client experience is nothing short of extraordinary. You will work closely with our culinary team to identify client needs, provide exceptional ...

New

Cohere Beauty

Customer Success Manager

Phoenix, AZ · On-site

Customer Success Manager The Cohere Beauty Customer Success Manager supports the execution of customer product development programs, partnering closely with Department Leads and cross-functional ...

Lead Forensics

Customer Success Manager

Scottsdale, AZ · Hybrid

$100K/yr

Customer Success Manager Base salary up to $65,000, plus commission Location: Scottsdale, Arizona (Hybrid working - 3 days a week required in the Office. Remote working is not offered.) Lead ...

Lead Forensics

Customer Success Manager

Scottsdale, AZ · Hybrid

$100K/yr

Customer Success Manager Base salary up to $65,000, plus commission Location: Scottsdale, Arizona (Hybrid working - 3 days a week required in the Office. Remote working is not offered.) Lead ...

Apriva

Customer Success Manager

Phoenix, AZ · On-site

Customer Success Manager The Customer Success Manager (CSM) owns the post-sales operational relationship for an assigned portfolio of strategic Apriva accounts -- ISOs, ISVs, resellers, and ...

Soraban

Customer Success Manager

Chandler, AZ · On-site

Customer Success Manager Location: Chandler, AZ (In-Office) About Soraban Soraban helps accounting firms work smarter by combining automation, AI-powered workflows, and modern tools into one platform.

TDIndustries

Client Success Manager

Phoenix, AZ · On-site

Job Summary The Client Success Manager (CSM) is responsible for managing the day-to-day relationship and service delivery for assigned clients, ensuring high levels of satisfaction, retention, and ...

Melio

Customer Success Manager

Phoenix, AZ · Remote

Customer Success Manager Location: Remote (required to live in one of the following states: AZ, CO, FL, GA, IL, MI, MN, NY, NC, TX, UT,VT) Qualifications: * 3+ years of experience in Customer Success ...

Basata

Partner Success Manager

Tempe, AZ · On-site

Partner Success Manager Full-Time | Tempe, AZ About Basata At Basata, we're rethinking the way healthcare practices get work done. Our AI-powered tools help automate the repetitive, time-consuming ...

Ylopo

Client Success Manager

Phoenix, AZ

$60K - $75K/yr

Reporting directly to the Manager of Client Success, the Client Success Manager role is focused primarily on retaining clients and providing them with an exceptional experience using our system. This ...

Kinective

Customer Success Manager

Gilbert, AZ · On-site

$70K - $85K/yr

Why This Role Matters We are seeking an accomplished Customer Success Manager with proven success working with customers through a strategic lens. You think critically to drive adoption, retain, and ...

Clear Demand

Customer Success Manager

Phoenix, AZ · Remote

Proven experience in customer success or account management, ideally within the retail sector (grocery and pets preferred). * Strong understanding of retail data metrics, KPIs, and pricing ...

iCIMS

Customer Success Manager

Phoenix, AZ · On-site

$70K - $80K/yr

Using Gainsight and analytics, you'll build success plans aligned to customer goals, manage health and risk, and partner with Account Management to support renewals and expansion. You'll serve as the ...

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Success Manager information

See Gilbert, AZ salary details

$31.8K

$81.2K

$136.9K

How much do success manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for success manager in Gilbert, AZ is $81,202.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,200.00 and $96,800.00 per year, depending on experience, location, and employer.

How does a success manager typically collaborate with cross-functional teams to support client outcomes?

Success Managers regularly work with departments like Sales, Product, and Support to ensure clients achieve their desired outcomes with the company's products or services. This often involves coordinating onboarding processes, communicating client feedback to product teams, and working alongside support to resolve any issues that arise. Effective collaboration helps build lasting client relationships and drives continuous improvement. Success Managers also participate in regular meetings with these teams to align on goals and share insights, making teamwork a core part of the role.

What does a success manager do?

A success manager, often called a customer success manager, is responsible for building strong relationships with clients, ensuring they achieve their desired outcomes with a company's products or services. They monitor client satisfaction, provide support, and collaborate with sales and technical teams to promote retention and growth, often using tools like CRM software. Success managers typically require strong communication skills and industry knowledge to effectively address client needs and improve overall experience.

What are the key skills and qualifications needed to thrive as a success manager?

To thrive as a Success Manager, you need strong relationship management, customer service acumen, and a solid understanding of the product or service, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, data analysis tools, and project management systems is typically required. Outstanding communication, problem-solving, and proactive listening skills help you build trust and anticipate client needs. These abilities are crucial for ensuring client satisfaction, driving retention, and fostering long-term business growth.

What is a success manager?

Success Managers, often called Customer Success Managers (CSMs), are professionals who work to ensure that customers achieve their desired outcomes when using a company's products or services. They build strong relationships with clients, provide onboarding and training, and act as the main point of contact for resolving issues and gathering feedback. Success Managers also help identify opportunities for customers to gain more value and may work with sales or support teams to improve the overall customer experience. Their main goal is to drive customer satisfaction, retention, and long-term loyalty.

What are popular job titles related to Success Manager jobs in Gilbert, AZ?

For Success Manager jobs in Gilbert, AZ, the most frequently searched job titles are:

What job categories do people searching Success Manager jobs in Gilbert, AZ look for?

The top searched job categories for Success Manager jobs in Gilbert, AZ are:

What cities near Gilbert, AZ are hiring for Success Manager jobs?

Cities near Gilbert, AZ with the most Success Manager job openings:

Success Manager jobs near you
Infographic showing various Success Manager job openings in Gilbert, AZ as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 11% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $81,202 per year, or $39 per hour.

Customer Success Manager

Lead Forensics

Scottsdale, AZ • On-site

$100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

Job description

Customer Success Manager
Base salary up to $65,000, plus commission

Location: Scottsdale, Arizona
(Hybrid working - 3 days a week required in the Office. Remote working is not offered.)

Lead Forensics is a dynamic and innovative SaaS company that is revolutionizing the industry. Our software enables us to identify the businesses who have visited our clients’ websites to helps them convert these passive visitors into actionable leads. We pride ourselves on our cutting-edge technology and dedication to delivering exceptional value to our customers. As we continue to grow, we are looking for motivated and customer focused Customer Success Managers to join our team and play a key role in driving client retention.

We can offer you structured career progression with the opportunity to promote every 6 months, with a $5,000 salary increase at each stage, based on performance.

Typical earnings (including base and commission) for CSMs can exceed:

  • First year: $80,000–$85,000

  • Second year: $90,000–$95,000

  • Third year and beyond: $100,000+

A little about the role, you will be;

  • Building and maintaining client relationships

  • Providing support and assistance throughout the contract lifetime

  • Identifying further use cases to increase value and liaise regularly to develop strategies

  • Contributing to revenue growth by upselling/uplifting client contracts

  • Hosting online meetings with various stakeholders to review the progress of their desired outcomes

  • Identifying, qualifying, and resolving customer issues including working with internal departments, (Support/Product) if required

  • Negotiating contract renewals and expansion proposals

  • Working towards weekly KPI’s and monthly targets; both individually and as a team.

A little about you:

  • Sales/Account Management or Customer Success background

  • Experience in using CRM systems

  • Previous experience with interacting with Director Level individuals

  • Intermediate to advanced Microsoft Office skills (Word, Excel, PowerPoint and Outlook)

  • Great Communications skills

  • Strategic thinker with problems solving skills

  • Strong negotiating skills

  • Previously worked towards targets and KPI’s

Why Lead Forensics?

  • Receive full benefits; Medical, Dental, Vision, Life Insurance, 401k, and access to the Employee Assistance Program

  • 20 PTO days, 9 public holidays and your birthday off as standard!

  • Incentive trips abroad for top performers every quarter (recent destinations include Aruba, Barbados and Vegas!)

  • Give back to the wider community with 2 paid volunteer days, as well as company planned fundraisers and volunteer events

  • Social team nights out including; Diamondbacks games, Wine & Paint nights, Kickball Leagues, etc.

 

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