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Subscription Remote Jobs in Peru, IL (NOW HIRING)

Cengage Learning

Client Success Manager (Remote)

Ohio, IL · Remote

$59K - $75K/yr

Where you'll work: this is a fully remote work from home position with a preference for candidates ... the subscription. * Undertake scheduled business appraisals with customers to verify delight ...

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Subscription Remote information

See Peru, IL salary details

$78.4K

$119.3K

$160.7K

How much do subscription remote jobs pay per year?

As of Jul 30, 2026, the average yearly pay for subscription remote in Peru, IL is $119,344.00, according to ZipRecruiter salary data. Most workers in this role earn between $102,400.00 and $134,800.00 per year, depending on experience, location, and employer.

What are some common challenges faced by remote subscription specialists, and how can they be managed effectively?

Remote subscription specialists often face challenges such as maintaining clear communication with team members, promptly addressing customer issues, and managing multiple subscription platforms. To overcome these, it's important to utilize effective collaboration tools, set regular check-ins with your team, and stay organized with up-to-date documentation. Proactively engaging with customers and regularly reviewing subscription data can also help ensure a smooth workflow and high customer satisfaction.

What are Subscription Remote jobs?

Subscription Remote jobs are roles that involve managing, supporting, or developing subscription-based products or services, and they can be performed remotely from any location. These positions often include tasks such as customer support, account management, billing, software development, or marketing for businesses that operate on a subscription model. Working remotely in these roles allows professionals to collaborate with their teams and serve customers using digital tools without needing to be in a physical office.

What is the difference between Subscription Remote vs Customer Support Specialist?

AspectSubscription RemoteCustomer Support Specialist
Required CredentialsBasic technical skills, customer service experienceCustomer service training, communication skills
Work EnvironmentRemote, flexible hoursRemote or on-site, client-facing
Industry UsageSubscription-based services, SaaS companiesVarious industries including retail, tech, healthcare
Common Search/ComparisonYesYes

Subscription Remote roles typically focus on managing subscription services and customer accounts remotely, requiring technical and customer service skills. Customer Support Specialists handle customer inquiries across industries, often with similar remote or on-site options. While both roles involve customer interaction, Subscription Remote positions are more specialized in subscription management within SaaS or subscription-based companies.

What are the key skills and qualifications needed to thrive as a Subscription Remote Specialist, and why are they important?

To thrive as a Subscription Remote Specialist, you need strong customer service skills, attention to detail, and experience with online subscription management, often supported by a background in sales or customer support. Familiarity with CRM platforms, subscription billing software, and communication tools like Zendesk or Salesforce is typically required. Outstanding problem-solving abilities, empathy, and effective written communication help you stand out in this position. These skills are crucial for efficiently managing subscriber accounts, resolving issues, and maintaining customer satisfaction in a remote work environment.
What cities near Peru, IL are hiring for Subscription Remote jobs? Cities near Peru, IL with the most Subscription Remote job openings:
Subscription Remote jobs near you
Infographic showing various Subscription Remote job openings in Peru, IL as of June 2026, with employment types broken down into 42% Full Time, 47% Part Time, and 11% Contract. Highlights an 100% Remote job distribution, with an average salary of $119,344 per year, or $57.4 per hour.

Client Success Manager (Remote)

Cengage Learning

Ohio, IL • Remote

$59K - $75K/yr

Full-time

Re-posted 11 days ago

Job description

We believe in the power and joy of learning

At Cengage, our employees have a direct impact in helping learners around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Where you'll work: this is a fully remote work from home position with a preference for candidates in central or eastern time zones
What you'll do here:
  • Handle the assigned accounts to consistently perform at or above quota.
  • Build relationships with new customers, including management and executive collaborators, and understand their objectives.
  • Develop a strategy and plan for achieving customer objectives from a consultative approach.
  • Coordinate with technical support for technically complex questions.
  • Monitor customer usage, adoption, and customer health metrics.
  • Consistently collaborate with clients to ensure continuous successful integration of Infosec's products and enhance added benefits over the duration of the subscription.
  • Undertake scheduled business appraisals with customers to verify delight, address technical obstacles, and boost product uptake.
  • Maintain outstanding administration of your accounts.
  • Stay current on company and industry product knowledge.
  • Responsible for client renewals and incremental growth goals through cross-sell, add-on, and upgrade sales to existing customers.
  • Manage pipeline to deliver results against monthly, quarterly, and yearly forecast objectives and track sales activities in Salesforce.com and Gainsight.
  • Embody the Cengage Credo by demonstrating our ethos.
  • Perform other duties as needed to achieve Infosec goals.
Skills you will need here:
  • Ability to build rapport through phone calls, email, and video conferencing.
  • Demonstrated ability to communicate, present, and influence credibly and effectively.
  • Proven ability to manage multiple projects at a time while paying strict attention to detail and prioritization.
  • Excellent listening and negotiation skills; critical thinking and problem-solving skills.
  • Confident self-starter, highly motivated, and able to excel in a high-performance setting.
  • Natural relationship builder with integrity, reliability, and maturity.
  • Ability to prioritize among competing tasks.

Cengage is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws.

Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com.

About Cengage


Cengage, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.
$58,300.00 - $75,750.00 USD Annual

Compensation

At Cengage, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy.


The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location.


In this position, you will be eligible to participate in the company'svariable Salesincentive compensation program.

$59,000.00 - $75,000.00 USD685

Target Variable Compensation:

12,000.00 USD Annual: Individual Target

annually

Actual incentive earnings are not guaranteed and may be more or less than the target amount based on achievement of performance goals and the terms of the applicable incentive compensation plan.

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