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Subrogation Claims Representative information

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$11

$24

$42

How much do subrogation claims representative jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for subrogation claims representative in the United States is $24.12, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $27.40 per hour, depending on experience, location, and employer.

What are subrogation claims representatives?

Subrogation claims representatives are professionals who work for insurance companies to recover money from third parties responsible for causing insurance losses. After an insurance company pays a claim to its policyholder, the subrogation claims representative investigates the circumstances, determines liability, and seeks reimbursement from the at-fault party or their insurer. Their duties typically include reviewing claim files, negotiating settlements, and collaborating with attorneys when necessary. This role requires strong analytical, negotiation, and communication skills.

What are the key skills and qualifications needed to thrive as a Subrogation Claims Representative, and why are they important?

To thrive as a Subrogation Claims Representative, you need a solid understanding of insurance principles, claims processing, and investigation, typically supported by a bachelor's degree or relevant experience. Familiarity with claims management software, legal documentation systems, and sometimes industry certifications like AIC (Associate in Claims) is beneficial. Strong negotiation, analytical thinking, and effective communication skills help in resolving claims and collaborating with various parties. These skills ensure accurate recovery of funds, efficient claims resolution, and protect the financial interests of the organization.

How does a Subrogation Claims Representative typically collaborate with other departments during the recovery process?

Subrogation Claims Representatives regularly collaborate with adjusters, legal teams, and sometimes external vendors to gather evidence, evaluate liability, and pursue recoveries from responsible third parties. They coordinate closely with claims adjusters to review initial loss details, and may work with legal counsel when cases require litigation or negotiation. Effective communication and teamwork are essential, as these representatives often provide updates and gather input from various stakeholders to maximize recovery outcomes.
Subrogation Claims Representative jobs near you
Subrogation Claims Rep (I/II)

Subrogation Claims Rep (I/II)

NJM Insurance Group

Trenton, NJ • Hybrid

$58K - $74K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

Job description

The Subrogation Representative is responsible for analyzing and conducting investigation of all assigned files for recovery and resolution of subrogation claims utilizing effective negotiation skills of liability and damage disputes.

Hours: Monday to Friday 8:15AM- 4:30PM (Hours can vary depending on start time). This position requires you to work out of our West Trenton, NJ office. This role is hybrid working 3 days in office and 2 days from home once training is completed.

Salary: The level and salary is commensurate with direct experience and credentials.

  • Level I - $51,120 - $59,331 annually based on experience

  • Level II - $58,737 - $74,031 annually based on experience

Essential Duties and Responsibilities:

  • Receive and process subrogation claims, seeking recoveries from adverse parties and/or their insurance carriers.
  • Thoroughly review, evaluate and investigate subrogation claims to obtain necessary information for prompt resolution.
  • Negotiate subrogation claims and resolve liability and/or damage disputes for successful recoveries. Efficiently credit recovery checks and issue deductible payments to our insured.
  • Professionally respond and communicate on all subrogation related issues.
  • Provide excellent customer service to our policyholders.
  • Claims are settled and negotiated based on company guidelines and applicable state negligence laws.
  • Comply with department procedures and metrics.

Required Qualifications:

  • Bachelor's degree or customer service experience in a professional setting is required.
  • Excellent verbal and communication skills
  • Requires strong oral and written communication skills
  • Technical aptitude, including working knowledge with Microsoft Office
  • Ability to work in a fast-paced, high volume environment
  • Must be detail oriented, organized and possess strong time management skills
  • Multi-tasking, problem-solving and strong decision-making skills.
  • Ability to think critically, use resources and seek answers
  • Ability to work remotely with excellent time management, self-discipline, and organizational skills

Preferred Qualifications:

  • License to adjust claims in Texas or Connecticut is a plus
  • Knowledge of Claims or Personal Lines are a plus

Compensation: Salary is commensurate with experience and credentials.

Pay Range: $51,121-$59,332

Eligible full-time employees receive a competitive Total Rewards package, including but not limited to a 401(k) with employer match up to 8% and additional service-based contributions, Health, Dental, and Vision insurance, Life and Disability coverage, generous PTO, Paid Sick Leave, and paid parental leave in addition to state-mandated leave. Employees may also be eligible for discretionary bonuses.

Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.

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