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Subrogation Assistant Jobs in Boston, MA (NOW HIRING)

At CNA, we strive to create a culture in which people know they matter and are part of something ... Coordinates third party recovery with subrogation/salvage unit. * Makes recommendations on claims ...

At CNA, we strive to create a culture in which people know they matter and are part of something ... Coordinates third party recovery with subrogation/salvage unit. * Makes recommendations on claims ...

Commercial Auto Adjuster

Boston, MA ยท On-site

$55K - $100K/yr

Judiciously utilize vendors to assist with investigations, when necessary. * Identify the at-fault party, his/her insurance carrier, if any, and negotiate adverse subrogation claims. * Perform other ...

At CNA, we strive to create a culture in which people know they matter and are part of something ... Identifies and addresses subrogation/salvage opportunities or potential fraud occurrences by ...

At CNA, we strive to create a culture in which people know they matter and are part of something ... Identifies and addresses subrogation/salvage opportunities or potential fraud occurrences by ...

At CNA, we strive to create a culture in which people know they matter and are part of something ... Realizes and addresses subrogation/salvage opportunities or potential fraud occurrences by ...

At CNA, we strive to create a culture in which people know they matter and are part of something ... Realizes and addresses subrogation/salvage opportunities or potential fraud occurrences by ...

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Subrogation Assistant information

What is the difference between Subrogation Assistant vs Claims Processor?

AspectSubrogation AssistantClaims Processor
Required CredentialsHigh school diploma; some roles may prefer insurance-related certificationsHigh school diploma; insurance or claims processing certifications beneficial
Work EnvironmentInsurance companies, legal settings, claims departmentsInsurance companies, healthcare providers, government agencies
Employer & Industry UsagePrimarily in insurance and legal sectors handling subrogation casesAcross insurance, healthcare, and government sectors managing claims
Common Search & ComparisonOften compared due to similar insurance support rolesRelated but more focused on claims management

The main difference is that a Subrogation Assistant specializes in recovering funds from third parties after an insurance claim, while a Claims Processor handles the overall processing of insurance claims. Both roles require knowledge of insurance procedures, but Subrogation Assistants focus more on legal and recovery aspects, whereas Claims Processors manage claim intake and documentation.

What are the key skills and qualifications needed to thrive as a subrogation assistant?

To thrive as a Subrogation Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance and claims processes, often supported by a high school diploma or equivalent. Familiarity with claims management software, Microsoft Office Suite, and document management systems is typically required. Excellent communication, problem-solving, and time management skills help you collaborate with adjusters, clients, and external parties. These abilities are critical to efficiently supporting the subrogation process, ensuring timely claim resolution and maximizing recoveries for the organization.

What are the most common challenges faced by subrogation assistants, and how can they be managed effectively?

Subrogation Assistants often encounter challenges related to managing a high volume of cases, ensuring accurate documentation, and navigating complex communication between insurance companies, clients, and third parties. Staying organized and utilizing case management software can help keep track of deadlines and case details. Developing strong attention to detail and proactive communication skills are key for efficiently gathering information and supporting successful recovery efforts. Regular collaboration with adjusters and legal teams also helps resolve issues quickly and maintain workflow efficiency.

What is a subrogation assistant?

Subrogation Assistants are professionals who support insurance companies or legal departments in the process of recovering funds from third parties responsible for claims paid out. They handle administrative tasks such as gathering documentation, managing case files, communicating with involved parties, and assisting subrogation specialists or adjusters. Their work helps ensure that insurers can recoup losses efficiently, which can ultimately help keep insurance costs down. Subrogation Assistants play a critical role in maintaining accurate records and supporting the legal and financial recovery process.
What are the most commonly searched types of Subrogation jobs in Boston, MA? The most popular types of Subrogation jobs in Boston, MA are:
What job categories do people searching Subrogation Assistant jobs in Boston, MA look for? The top searched job categories for Subrogation Assistant jobs in Boston, MA are:
What cities near Boston, MA are hiring for Subrogation Assistant jobs? Cities near Boston, MA with the most Subrogation Assistant job openings:

Blended Claims Consultant, Construction

Cna

Boston, MA โ€ข Hybrid

$72K - $141K/yr

Full-time

Re-posted 23 days ago


Job description

You have a clear vision of where your career can go. And we have the leadership to help you get there.At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.

This individual contributor position works under general direction, and within broad authority limits, to manage commercial claims with high complexity and exposure for a specific line of business. Responsibilities include the coordination of all claim resolution activities in accordance with company protocols, while achieving quality and customer service standards. Position requires regular communication with customers and insureds and may be dedicated to specific account(s).

JOB DESCRIPTION:

Essential Duties & Responsibilities

Performs a combination of duties in accordance with departmental guidelines:

  • Manages highly complex investigations of claims, including coverage issues, liability, compensability and damages. Determines if a major claim should be settled or litigated and implements an appropriate resolution strategy accordingly. Effectively manages loss costs and claim expenses.

  • Manages all types of investigative activity or litigation on major claims, including the posting of appropriate reserves in a timely manner. Coordinates discovery and litigation strategy with staff counsel or panel attorneys.

  • Negotiates highly complex settlement packages, and authorizes payment within scope of authority, settling claims in most cost effective manner and ensuring timely issuance of disbursements.

  • Coordinates third party recovery with subrogation/salvage unit.

  • Makes recommendations on claims processes and resolution strategies to management.

  • Analyzes claims activities; prepares and presents reports to management and other internal business partners and clients.

  • Works with attorneys, account representatives, agents, doctors and insureds regarding the handling and/or disposition of highly complex claims.

  • Keeps current on state/territory regulations and issues, industry activity and trends. May participate in industry trade groups.

  • Provides guidance and assistance to less experienced claims staff and other functional areas.

  • Responsible for input of data that accurately reflects claim circumstances and other information important to our business outcomes.

Reporting Relationship
Manager or above

Skills, Knowledge and Abilities

  • Advanced technical and product specific expertise, claims resolution skill and knowledge of insurance and claims principles, practices and procedures.

  • Strong communication, negotiation and presentation skills. Ability to effectively interact with all levels of CNA's internal and external business partners.

  • Advanced analytical and problem solving skills, with the ability to manage and prioritize multiple projects.

  • Ability to deal with ambiguous situations and issues.

  • Creativity in resolving unique and challenging business problems.

  • Knowledge of Microsoft Office Suite and other business-related software.

  • Ability to adapt to change and value diverse opinions and ideas.

  • Ability to manage and prioritize multiple projects.

  • Ability to evaluate claims based on a cost benefit analysis.

  • Ability to fully comprehend complex claim facts and issues; and to further articulate analyses of claims in presentations to business partners and management as well as in internal reports.

  • Ability to implement strategies with a proactive long-term view of business goals and objectives.


Education and Experience

  • Bachelor's degree or equivalent experience.

  • Professional designation preferred.

  • Typically a minimum eight years claims experience.

#LI-Hybrid

#LI-AR1

In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $72,000 to $141,000 annually.Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visitcnabenefits.com.


CNAutilizesAI-enabled technology during the recruiting process. For more information, please visitourcareers page.


CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contactleaveadministration@cna.com