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Study Management Associate Jobs in Chicago, IL (NOW HIRING)

Study Hotels

Reservations Coordinator

Chicago, IL · On-site

$25/hr

Develop and maintain professional relationships with all associates. Inform the manager of any ... About Us: The Study at University of Chicago, the third property of the Study Hotels brand, is ...

Study Hotels

Guest Room Attendant

Chicago, IL · On-site

The Study at University of Chicago is currently seeking a Room Attendant to create a comfortable ... Our caring and attentive associates reinforce our principal belief that guest service is our ...

Study Hotels

Reservations Coordinator

Chicago, IL · On-site

$25/hr

Develop and maintain professional relationships with all associates. Inform the manager of any ... About Us: The Study at University of Chicago, the third property of the Study Hotels brand, is ...

Study Hotels

Guest Services Agent

Chicago, IL · On-site

$21.50/hr

Guest Service Agent The Study at University of Chicago is currently seeking a full-time Guest ... Our caring and attentive associates reinforce our principal belief that guest service is our ...

Study Hotels

Reservations Coordinator

Chicago, IL · On-site

Develop and maintain professional relationships with all associates. Inform the manager of any ... About Us: The Study at University of Chicago, the third property of the Study Hotels brand, is ...

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Study Management Associate information

What is a study management associate?

A Study Management Associate is a professional who supports the planning, coordination, and execution of clinical trials or research studies. They typically assist study managers or project leads by handling administrative tasks, maintaining study documentation, and ensuring compliance with regulatory guidelines. Their responsibilities may include scheduling meetings, tracking study progress, managing study supplies, and liaising with study sites or vendors. This role is essential for keeping research studies organized and running efficiently.

What are the typical responsibilities of a study management associate?

As a Study Management Associate, you will play a key role in supporting clinical trials by coordinating study logistics, maintaining essential documentation, and ensuring compliance with regulatory guidelines. Your daily tasks may include organizing meetings, tracking study progress, preparing reports, and liaising with clinical sites and vendors. You will work closely with study managers, clinical research associates, and data management teams to ensure trials run smoothly and efficiently. This collaborative environment provides valuable exposure to various aspects of clinical research and can serve as a strong foundation for career advancement within the industry.

What are the key skills and qualifications needed to thrive as a study management associate?

To thrive as a Study Management Associate, you need strong organizational skills, attention to detail, and a background in life sciences or clinical research, often supported by a relevant bachelor's degree. Familiarity with clinical trial management systems (CTMS), electronic data capture (EDC) tools, and knowledge of regulatory guidelines such as GCP are typically required. Effective communication, time management, and problem-solving abilities help facilitate collaboration among cross-functional teams and ensure smooth study execution. These skills are crucial for maintaining the quality, compliance, and efficiency of clinical studies.

What is the difference between Study Management Associate vs Clinical Research Coordinator?

AspectStudy Management AssociateClinical Research Coordinator
Required CredentialsBachelor's degree, relevant certifications often preferredBachelor's degree, often with certifications like CCRP
Work EnvironmentPharmaceutical companies, CROs, research institutionsHospitals, clinics, research sites
Employer & Industry UsageUsed in industry-sponsored trials and clinical research firmsCommon in academic and hospital-based studies
Search & Comparison IntentHigh overlap in job duties and qualificationsSimilar roles with some operational differences

The Study Management Associate and Clinical Research Coordinator roles share many similarities, including required education and work environments. However, the Study Management Associate typically focuses on supporting study operations within industry settings, while the Clinical Research Coordinator often manages patient interactions and site activities in clinical settings. Both roles are essential in advancing clinical research but differ slightly in scope and daily responsibilities.

What are popular job titles related to Study Management Associate jobs in Chicago, IL?

For Study Management Associate jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Study Management Associate jobs in Chicago, IL look for?

The top searched job categories for Study Management Associate jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Study Management Associate jobs?

Cities near Chicago, IL with the most Study Management Associate job openings:

Study Management Associate jobs near you
Infographic showing various Study Management Associate job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 85% Physical, 3% Hybrid, and 12% Remote job distribution.

Reservations Coordinator

Study Hotels

Chicago, IL • On-site

$25/hr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 28 days ago

Job description

The Reservations Coordinator is responsiblefor providing genuine hospitality and the highest quality of service to our guests. This position is a member of the front office team and acts as a liaison between Sales, Front Office, and the University.
Pay Rate: $25.00
ESSENTIAL DUTIES & RESPONSIBILITIES:
  • Handle incoming phone calls, emails, and online reservation inquiries.
  • Process new reservations, modifications, and cancellations accurately.
  • Provide guests with information about room types, rates, hotel amenities, promotions, and university information.
  • Maintain accurate guest records for high-priority university dates.
  • Verify guest information and ensure reservation details and billing are accurate.
  • Coordinate with the sales department and input group rooming lists and bookings.
  • Foster a professional rapport with university contacts and parents.
  • Develop and maintain professional relationships with all associates. Inform the manager of any reservation related issues and how to resolve them.
  • Assist in booking and blocking all rooms according to required standards.
  • Monitor, audit, and maintain billing and reservation information across systems, identifying and correcting discrepancies to support efficient operations and revenue accuracy.
  • Attend sales and front office meetings, weekly.
  • Maintain knowledge on all room types, availability, and rates.
  • Attend to guests' needs and requests, including setting up and scheduling wake-up calls and outgoing taxis, making restaurant recommendations, resolving billing issues and complaints.
  • Act as front desk support as needed.
  • Ensure total awareness of arriving VIP's; communicate them as needed.
  • Coordinate with the front desk, housekeeping, and other departments to meet guest requests.
  • Maintain a safe and clean work environment.
  • Perform other duties as assigned by leadership.
  • Ensure compliance to all security and safety standards and adhere to optimal utilization of all hotel's software systems.

Experience:
  • One year in a customer facing role.

Skills & Abilities:
  • Ability to maintain a friendly, cheerful, and courteous demeanor at all times.
  • Ability to positively communicate and interact with all hotel departments.
  • Excellent verbal and written interpersonal communication skills.
  • Strong organizational skills, including follow-up, time management, ability to multi-task and manage multiple priorities in a fast-paced environment.
  • Flexibility to work any shift, including evenings, weekends,
  • and holidays.
  • Proficiency in English required.
About Us:
The Study at University of Chicago, the third property of the Study Hotels brand, is located on the Midway Plaisance in Chicago, Illinois.
The 167-room hotel features a full array of suites, including our signature Study accommodations, a 100 seat Restaurant/Tavern, 4,700 SF of banquet/meeting space including a 2,500 SF Winter Garden, specifically designed for social events, a state of the art fitness center. The hotel offers discovery and connection areas for purposeful guest interaction, including active gallery space, cultural programming, and unique touches such as custom writing desks complete with postcards to encourage guests to connect with family and friends - postage free. Guest rooms and public spaces are filled with natural light with a bright, uplifting palette of textures and natural materials, reflective of contemporary residential living.
Eligible full-time team members are offered a comprehensive benefits package including medical, dental, vision, life and disability insurances, paid time off, and paid holidays.
Study Hotels is an Equal Opportunity Employer and does not discriminate based on age, race, religion, disability, nationality, sex, sexual orientation, or any other category protected by federal, state, or local law.

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