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Student Tech Assistant Jobs in Georgia (NOW HIRING)

Morehouse College

Technology Assistant

Atlanta, GA · On-site

$11/hr

Position Details Position Information Job Type Student Position Title Technology Assistant Purpose or role of this position at Morehouse Under general supervision of ITS management, the student ...

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Student Tech Assistant information

What is a student tech assistant?

A Student Tech Assistant is typically a student employed by an educational institution to provide technical support for faculty, staff, and fellow students. Their responsibilities often include troubleshooting computer hardware and software issues, assisting with classroom technology, and helping maintain IT equipment. This role helps develop hands-on technical skills and provides valuable work experience for students interested in technology or IT careers. Student Tech Assistants often work part-time and may receive on-the-job training from professional IT staff.

What are the key skills and qualifications needed to thrive as a student tech assistant, and why are they important?

To thrive as a Student Tech Assistant, you need foundational knowledge of computer hardware, software troubleshooting, and basic networking, often supported by ongoing IT coursework or relevant experience. Familiarity with help desk ticketing systems, operating systems (Windows, macOS), and productivity software is typically required. Strong communication, problem-solving abilities, and patience are crucial soft skills for effectively assisting users and collaborating with team members. These skills ensure timely and efficient technical support, promoting smooth operations and positive user experiences in academic environments.

What are some common challenges student tech assistants face when supporting faculty and students, and how can they effectively overcome them?

Student Tech Assistants often encounter challenges such as troubleshooting unfamiliar technical issues, managing multiple support requests during peak times, and communicating complex solutions to users with varying levels of technical knowledge. To overcome these, it's helpful to maintain strong problem-solving skills, prioritize tasks efficiently, and develop clear, patient communication strategies. Regular collaboration with IT staff and utilizing available documentation or knowledge bases can also make resolving issues more manageable and foster professional growth.

What cities in Georgia are hiring for Student Tech Assistant jobs?

Cities in Georgia with the most Student Tech Assistant job openings:

Student Tech Assistant jobs near you

Technology Assistant

Atlanta, GA • On-site

Morehouse College
Colleges, Universities, and Professional Schools • 501 - 1,000 employees
Learn more about Morehouse Collegeexternal

$11/hr

Full-time

Posted 24 days ago

Job description

Position Details
Position Information
Job Type
Student
Position Title
Technology Assistant
Purpose or role of this position at Morehouse
Under general supervision of ITS management, the student employee will perform a variety of duties as necessary to support faculty, staff, and students with their use of technology and software on campus.
Duties and Responsibilities
  • Provide quality customer support to all users of campus technology
  • Support customers over the phone and/or face-to-face
  • Communicate technical information to non-technical customers, verbally and in writing
  • Troubleshoot and provide solutions for a wide range of computing issues and end user issues, for both campus-owned and customer-owned systems
  • Install desktop computers, software, peripherals, printers, and other technology solutions
  • Troubleshoot and resolve basic network and telecommunication issues
  • Some lifting and moving of computer and network equipment
  • Perform other duties as assigned

Position Description
Work-Study
Office Location
On Campus
Position Accessibility
In the office
Position Availability
Fall, Spring, Summer
Select the days that are available for students to work and put the hours that are available for students to work (examples 9am-5pm, 9am-12pm & 4pm-6pm)
Monday - 9am-6pm, Tuesday - 9am-6pm, Wednesday - 9am-6pm, Thursday - 9am-6pm, Friday - 9am-6pm
General Qualifications
  • Excellent verbal and written communication, customer service, and troubleshooting skills (customer service and/or tech support experience preferred)
  • Self-motivated fast learner and self-starter willing to research problems and work independently
  • Time management and organization skills
  • Be able to lift up to 35 pounds
  • Be able to pay attention to detail
  • Be in good academic standing
  • Enrolled in at least 6 credit hours
  • Be able to work 10-20 hours per week

Specific Qualifications
  • Basic technical knowledge of Windows and Mac operating systems and applications
  • Basic knowledge of Microsoft Office, particularly Outlook configuration
  • Basic hardware knowledge for personal computers and printers
  • Ability to setup, instruct and troubleshoot Zoom conferencing
  • Ability to review and implement solutions from documentation, user guides and knowledge base articles
  • Experience working with Audio/Visual equipment is a plus
  • Knowledge of networking concepts and/or VOIP phone systems is a plus
  • Enrollment in Computer Science or Software Engineering majors are a plus

Position Classification & Hourly Pay Rate
Level 3 - $11.00 per hour
Employer (Company's Name)
Morehouse College
Address Line 1
830 Westview Dr SW
Address Line 2
City
Atlanta
State
GA
Zip Code
30314
Department
Information Technology Services
Department's Building and Office Number
Sale Hall Suite 001
Supervisor Name
Ken White
Supervisor's Work Phone Number
470-639-0775
Supervisor's Work Email
Ken.White@morehouse.edu
Posting Detail Information
Posting Number
Job Open Date
08/17/2026
Job Close Date
Open Until Filled
Yes
Special Instructions to Applicants
Quick Link for Postings
https://morehouse.peopleadmin.com/postings/15194

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