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Student Support Manager Jobs in Pawtucket, RI (NOW HIRING)

Dorcas International

Student Support Advisor

Providence, RI

$22/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

The Student Support Advisor also works with the Management Team to identify and implement student recruitment and retention strategies; conduct student surveys; and assist with program development in ...

Fall River Public Schools

SEL Liaison

Fall River, MA · On-site

$52K - $70K/yr

Proactively supports student SEL needs via observations, staff collaboration, coordination of success planning * Supports the Implementation of behavior management/Social Emotional plans as written

Fall River Public Schools

SEL Liaison

Fall River, MA · On-site

$52K - $70K/yr

Proactively supports student SEL needs via observations, staff collaboration, coordination of success planning * Supports the Implementation of behavior management/Social Emotional plans as written

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All JobsStudent Support JobsStudent Support Manager JobsStudent Support Manager Jobs in Pawtucket, RI

Student Support Manager information

See Pawtucket, RI salary details

$21.9K

$66.1K

$117.7K

How much do student support manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for student support manager in Pawtucket, RI is $66,071.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,900.00 and $88,600.00 per year, depending on experience, location, and employer.

What does a student support manager do?

A Student Support Manager oversees programs and services designed to help students succeed academically, socially, and emotionally. They coordinate resources such as counseling, tutoring, and special education support, working closely with students, families, and staff to address individual needs. Their goal is to create an inclusive environment where all students can thrive and overcome barriers to learning. Additionally, they monitor student progress and implement interventions as needed.

How does a student support manager collaborate with faculty and other departments to enhance student success?

A Student Support Manager works closely with faculty, academic advisors, and various campus departments to identify and address barriers to student success. This often involves coordinating interventions, sharing relevant student information (with respect to privacy policies), and developing programs that promote academic achievement and well-being. Regular meetings and cross-departmental initiatives are common, ensuring that students receive comprehensive support tailored to their individual needs. This collaborative approach not only helps resolve issues efficiently but also fosters a supportive campus environment.

What are the key skills and qualifications needed to thrive as a student support manager, and why are they important?

A Student Support Manager typically requires a background in education, counseling, or social work, along with knowledge of student development and support services. Familiarity with student information systems, case management software, and data analysis tools is important for tracking progress and coordinating interventions. Exceptional interpersonal skills, problem-solving abilities, and cultural sensitivity help build trust and effectively address diverse student needs. These skills ensure that students receive the guidance and resources necessary for academic and personal success, contributing to positive outcomes and retention.

What skills do you need to work in student support services?

A Student Support Manager needs strong communication and interpersonal skills to effectively assist students and collaborate with staff. Organizational abilities, problem-solving skills, and knowledge of student services or counseling are also important, along with proficiency in relevant software tools and a compassionate approach to student needs.
Student Support Manager jobs near you
Infographic showing various Student Support Manager job openings in Pawtucket, RI as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $66,071 per year, or $31.8 per hour.

Student Support Advisor

Dorcas International Institute of Rhode Island

Providence, RI • On-site

$22/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted yesterday

Job description

Student Support Advisor - Are you skilled in creating rapport with students through the use of interpersonal techniques such as: active listening, expressions of empathy, demonstrating positive regard and empowerment, providing clear and accurate information, using questioning, challenging, and reflecting techniques? If so, perhaps Dorcas International is the place for you.
With an ever passionate and dedicated team of diverse professionals, Dorcas International Institute of Rhode Island strives to create a welcoming environment for all, working to empower the most vulnerable. For more than 100 years, we have worked to meet our clients where they are by providing wraparound services to help those seeking to overcome educational, cultural, economic, and language barriers. A non-profit 501(c)(3), Dorcas International offers adult education, language learning, job training, employment services, citizenship and immigration services, refugee resettlement, clothing and household needs, and more.
The Student Support Advisor provides a range of comprehensive non-academic support services to achieve student success and persistence for adult education students, with strategies to maximize their attendance and retention in the program, while meeting or exceeding all required department goals and outcomes. This role also serves as the primary non-academic point of contact for students enrolled and participating in adult education and workforce training classes; provides academic and administrative support, as well as assists with intakes, orientations, and educational testing as part of student enrollment process. The Student Support Advisor also works with the Management Team to identify and implement student recruitment and retention strategies; conduct student surveys; and assist with program development in relation to student attendance, success and retention.
Responsibilities:
  • Coordinate and make appropriate referrals internally and externally for needed resources and services.
  • Ensure proper follow ups, have face-to-face or virtual interactions with clients and other parties as needed.
  • Provide problem solving assistance; act as mediator/liaison internally and externally.
  • Track, maintain and report student attendance, testing outcomes, and progress through education programs.
  • Maintain systematic records of student interactions, services and referrals, and outcomes in agency and external databases as required by funders.
  • Remain well versed and up to date in area of student support expertise.

The candidate should have the following:
  • Minimum of an Associate's Degree or 4 years equivalent experience.
  • Bilingual Spanish/English language skills required.
  • Subject matter expertise/experience in specific content areas and/or customer service.
  • Strong interpersonal and rapport building skills; Ability to handle high volume of clients with differing abilities and backgrounds.
  • Motivational interviewing skills.
  • Ability to exercise judgement, identify problems and develop solutions.
  • Ability to manage time and priorities effectively; Strong multi-tasking ability.
  • Highly self-motivated, flexible, and enthusiastic team player who can collaborate with colleagues.
  • Excellent organizational and documentation skills; exemplary attention to detail (records, files, schedules, other).
  • Ability to effectively communicate with and work with diverse populations/cultures; possess patience, diplomacy, and tolerance.
  • Ability and flexibility to work a split shift and occasionally on Saturdays.
  • Ability to work within specific deadlines and deliver accurate and high-quality work.

Why should you apply?
  • Range of professional opportunities in a growing organization
  • Generous employer-paid health & dental benefits
  • Generous paid vacation, sick days, and personal leave in addition to 13 paid holidays
  • 403b retirement plan with employer contribution and life insurance
  • Full-Time (37.5 hours/week)
  • Hourly rate of $22

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