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Student Support Associate Jobs in New York (NOW HIRING)

NYU Langone Health

Unit Support Associate

Mineola, NY · On-site

$24.60/hr

We strive to be a place where our exceptionally talented faculty, staff, and students of all ... We have an exciting opportunity to join our team as a Unit Support Associate. In this role, the ...

NYULMC

Unit Support Associate

Mineola, NY · On-site

$24.60/hr

We strive to be a place where our exceptionally talented faculty, staff, and students of all ... We have an exciting opportunity to join our team as a Unit Support Associate. In this role, the ...

NYULMC

Unit Support Associate

Mineola, NY · On-site

$24.60/hr

We strive to be a place where our exceptionally talented faculty, staff, and students of all ... We have an exciting opportunity to join our team as a Unit Support Associate. In this role, the ...

NYU Langone Health

Unit Support Associate

Mineola, NY · On-site

$47K/yr

We strive to be a place where our exceptionally talented faculty, staff, and students of all ... We have an exciting opportunity to join our team as a Unit Support Associate. In this role, the ...

NYU Langone Health

Unit Support Associate

Mineola, NY · On-site

$24.60/hr

We strive to be a place where our exceptionally talented faculty, staff, and students of all ... We have an exciting opportunity to join our team as a Unit Support Associate. In this role, the ...

NYU Langone Health

Unit Support Associate

Mineola, NY · On-site

$47K/yr

We strive to be a place where our exceptionally talented faculty, staff, and students of all ... We have an exciting opportunity to join our team as a Unit Support Associate. In this role, the ...

NYU Langone Health

Unit Support Associate

Mineola, NY · On-site

$47K/yr

We strive to be a place where our exceptionally talented faculty, staff, and students of all ... We have an exciting opportunity to join our team as a Unit Support Associate. In this role, the ...

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Student Support Associate information

What is the difference between Student Support Associate vs Academic Advisor?

AspectStudent Support AssociateAcademic Advisor
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate's degreeBachelor's degree often required; some roles may prefer master's
Work EnvironmentEducational institutions, student services officesAcademic departments, student services, advising offices
Employer & Industry UsageColleges, universities, K-12 schoolsHigher education institutions, colleges
Common Search & ComparisonStudent Support Associate vs Academic Advisor

The main difference between a Student Support Associate and an Academic Advisor lies in their roles. Student Support Associates typically focus on providing general student assistance, administrative support, and resource guidance, often with fewer formal credentials. Academic Advisors, on the other hand, usually have a background in education or counseling and provide personalized academic planning and career guidance. Both roles are vital in educational settings but serve different functions within student success support systems.

What skills do you need to work in student support services?

Student Support Associates need strong communication and interpersonal skills to assist students effectively. They should be organized, empathetic, and familiar with relevant tools like student management systems or scheduling software. Additionally, problem-solving abilities and a basic understanding of educational policies are important for success in this role.

What are the most commonly searched types of Student Support jobs in New York?

The most popular types of Student Support jobs in New York are:

What cities in New York are hiring for Student Support Associate jobs?

Cities in New York with the most Student Support Associate job openings:

Infographic showing various Student Support Associate job openings in New York as of August 2026, with employment types broken down into 50% Internship, and 50% Full Time. Highlights an 100% In-person job distribution.

Director, Center for Student Success & Coaching

New York, NY • On-site

Long Island University
Colleges, Universities, and Professional Schools • 1 - 5K employees
Learn more about Long Island Universityexternal

$80K - $85K/yr

Full-time

Re-posted 16 days ago

Long Island University rating

4.5

Company rating: 4.5 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Job Details
Job Type
Administrative
Salary Range
$80,000 - $85,000
Start Date
As soon as possible.
FLSA Status
Exempt
Application Deadline
Oct 28, 2026
Contact
Please submit an online application.
Job Description
Position Summary
The Director of the Center for Student Success & Coaching provides strategic leadership for a comprehensive, student-centered support model designed to promote academic success, persistence, belonging, wellness, and career readiness. The Director oversees integrated student support services including academic advisement, success coaching, financial wellness support, housing and residential coordination, student engagement, institutional navigation, and coordinated student care initiatives. Working collaboratively across Academic Affairs and Student Affairs, the Director develops proactive intervention strategies, assessment practices, and holistic support systems that enhance the student experience and support institutional retention and persistence goals.
Key Responsibilities
  • Provide leadership and oversight for the daily operations of the Center for Student Success & Coaching, ensuring effective delivery of integrated student support services.
  • Develop and assess operational procedures, student support practices, and technological systems to enhance efficiency, communication, and the student experience.
  • Supervise, mentor, and evaluate professional staff, including Success Coaches and Associate Directors, while supporting institutional recruitment, retention, and persistence goals.
  • Collaborate closely with the Director of the Center for Student Success & Coaching at the LIU Post campus to ensure consistency in student support practices and a unified student experience across campuses.
  • Partner with Admissions, Registrar, Academic Affairs, Student Affairs, Learning Support Services, Center for Healthy Living, Career Engagement, and other campus offices to support recruitment, enrollment, retention, and student success initiatives.
  • Maintain a working caseload of students by providing holistic success coaching, academic advisement, career guidance, and individualized student support plans.
  • Coordinate proactive outreach and intervention efforts for students experiencing academic, financial, behavioral, personal, or transitional challenges.
  • Support admissions events, orientation programs, transition initiatives, and other activities that promote student engagement and successful integration into the University community.
  • Ensure a high standard of student-centered customer service across all functional areas of the Center.
  • Gather, analyze, and report on student success data, retention trends, utilization of services, and other key performance indicators to inform strategic planning and assessment efforts.
  • Participate in divisional committees, campus-wide initiatives, workshops, and professional development opportunities in support of the University's mission and student success priorities.
  • Perform additional responsibilities and special projects as assigned by the Student Affairs Leadership Team (Associate Dean, Assistant Vice President for Financial Aid, Associate Vice President of Student Affairs and the Vice President of Student Affairs.)

Functional Areas of Support & Coordination
The Center for Student Success & Coaching utilizes a holistic and integrated student support model focused on student persistence, engagement, and overall success. The Director provides leadership and coordination across the following areas:
Academic Success & Advisement
  • Academic advisement and success coaching
  • Registration support and degree progression monitoring
  • Early alert initiatives, at risk and academic recovery planning
  • Institutional navigation and student intervention support

Financial Wellness & Student Accounts
  • Financial aid guidance and FAFSA support
  • Billing, payment plans, and student account navigation
  • Financial literacy and retention-focused financial interventions

Housing, Conduct, & Student Support
  • Housing and residential student support coordination
  • CARE referrals and student intervention support
  • Student conduct collaboration and restorative practices
  • Student well-being and crisis response coordination

Student Engagement & Belonging
  • Orientation and transition programming
  • Student organizations and leadership development
  • Campus engagement initiatives and traditions
  • Programs designed to foster belonging and campus connection

Career Readiness & Professional Development
  • Career exploration and planning
  • Internship and experiential learning support
  • Career readiness initiatives
  • Graduate and professional school preparation

Specialized Student Support Services
  • First-generation and transfer student support
  • International student coordination
  • Student-athlete and Honors student support collaboration
  • Accessibility referrals and coordinated support services

Minimum Qualifications
  • Master's degree required. Doctorate preferred.
  • Minimum of 7-10 years of progressively responsible experience in higher education, student affairs, enrollment management, or student success leadership.
  • Experience supervising professional staff and coordinating integrated student support services.
  • Strong understanding of student development, retention strategies, holistic student success models, and institutional support systems.
  • Knowledge of academic advisement, financial aid processes, student accounts, case management practices, and student intervention strategies.
  • Excellent leadership, organizational, interpersonal, and communication skills.
  • Demonstrated commitment to inclusive, equitable, and student-centered practices.

LIU is an equal opportunity employer. LIU is committed to extending equal opportunity in employment to all qualified candidates who can contribute to the diversity and excellence of our academic community. LIU encourages applications from all qualified individuals without regard to race, color, religion, genetic information, sexual orientation, gender and/or gender identity or expression, marital or parental status, national origin, ethnicity, citizenship status, veteran or military status, age, disability or any other basis protected by applicable local, state or federal laws. Hiring is contingent on eligibility to work in the United States.

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