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Student Services Jobs in Oregon (NOW HIRING)

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TRIO Student Support Services Advisor

Ashland, OR · On-site

$44K - $45K/yr

Academic and Student Affairs/TRIO Support Services Compensation Range (commensurate with experience): $3,722.25 - $3,787.50/monthly or $44,667 - $45,450/annually @ 1.0 FTE FLSA Status: Exempt ...

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Student Services information

See Oregon salary details

$7

$17

$25

How much do student services jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for student services in Oregon is $17.86, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $21.35 per hour, depending on experience, location, and employer.

What is student services?

Student services refer to a range of support programs and resources provided by educational institutions to help students succeed academically, personally, and professionally. These services can include academic advising, counseling, career guidance, financial aid assistance, tutoring, and support for students with disabilities. The goal of student services is to enhance the overall student experience, promote well-being, and support student retention and graduation rates.

What are the key skills and qualifications needed to thrive in student services, and why are they important?

To thrive in Student Services, you need strong organizational skills, knowledge of student development theories, and typically a degree in education, counseling, or a related field. Familiarity with student information systems (SIS), case management software, and FERPA regulations is important. Excellent interpersonal communication, problem-solving, and cultural competency help build trust and effectively support diverse student populations. These skills ensure that students receive the guidance, resources, and advocacy they need to succeed academically and personally.

What are some common challenges faced by student services professionals, and how can they be addressed?

Student Services professionals often encounter challenges such as managing a high volume of student inquiries, balancing diverse student needs, and staying updated with institutional policies. These challenges can be addressed by developing strong organizational skills, utilizing technology for efficient case management, and participating in regular training or professional development. Collaboration with academic departments and counseling services is also crucial to provide holistic support for students and ensure a smooth resolution of complex issues.

What is the difference between Student Services vs Academic Advisor?

AspectStudent ServicesAcademic Advisor
Required CredentialsHigh school diploma or associate degree; some roles may require a bachelor'sBachelor's degree; often in education, counseling, or related fields
Work EnvironmentEducational institutions, student support centersColleges, universities, academic departments
Employer & Industry UsageUsed across schools to support student needsCommonly employed to guide students academically
Search & Comparison IntentUnderstanding roles that support student well-being and successSeeking guidance on academic planning and course selection

Student Services professionals focus on supporting students' overall well-being, including mental health, housing, and extracurricular needs. Academic Advisors primarily assist students with course selection, degree planning, and academic progress. While both roles aim to enhance student success, Student Services offers broader support, whereas Academic Advisors concentrate on academic pathways.

What are the most commonly searched types of Student Services jobs in Oregon?

The most popular types of Student Services jobs in Oregon are:

What cities in Oregon are hiring for Student Services jobs?

Cities in Oregon with the most Student Services job openings:

Student Services jobs near you
Infographic showing various Student Services job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $37,155 per year, or $17.9 per hour.

Student Services Generalist

Roseburg, OR • On-site

Umpqua Community College
Colleges, Universities, and Professional Schools • 501 - 1,000 employees
Learn more about Umpqua Community Collegeexternal

$21.55/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Salary: $21.55 Hourly
Location : UCC Campus, Roseburg, OR
Job Type: Full Time
Job Number: CLA-STU-0007
Department: Full-Time Employment
Opening Date: 09/04/2026
Student Services Generalist
Full-Time Classified
Make a difference from their first question to their first day of class.
Umpqua Community College is seeking a Student Services Generalist to join our student-focused team. This position serves as a welcoming first point of contact for prospective and current students while providing administrative and technical support across the student services experience.
You'll help students navigate admissions, registration, student records, transcripts, and college resources-while keeping information accurate, confidential, and moving smoothly behind the scenes.
If you're a customer service professional who enjoys problem-solving, technology, and helping people, this is an opportunity to make a meaningful impact in higher education.
EXAMPLES OF DUTIES
  • Provide friendly, professional assistance to students in person, by phone, and email.
  • Process admissions applications, registrations, student records, and related transactions.
  • Assign Student IDs and provide new students with important next-step information.
  • Track student interactions from inquiry through registration and communicate admission decisions.
  • Enter, update, and maintain accurate information in student information systems and electronic files.
  • Process transcripts from multiple portals to support articulation and academic advising.
  • Troubleshoot database, software, and portal issues and coordinate with IT when needed.
  • Protect confidential student information and maintain compliance with FERPA.
  • Support graduation, commencement, special events, committees, and department projects.
  • Develop and maintain process guides and training materials and help train staff and student workers.
  • Cross-train with colleagues to provide consistent student service and department coverage.
KNOWLEDGE, SKILLS, AND ABILITIES:
  • Thorough knowledge of Microsoft software products and Windows environment.
  • Knowledge of email, internet, and network fundamentals and operations.
  • Ability to learn new software programs. • Ability to maintain confidentiality and follow FERPA requirements.
  • Ability to troubleshoot simulation and skills problems (after proper training is received).
  • Ability to work with and assist people from a wide range of backgrounds.
  • Excellent listening, oral, and written communication skills.
  • Positive, professional, and energetic manner.
  • Ability to remain flexible in a fast-paced environment.

QUALIFICATIONS
Required:
  • Associate degree or equivalent education and work experience.
  • One (1) to three (3) years of experience in customer service or student services.
  • One (1) to three (3) years of experience in an office setting.
  • Must be competent in the use of computer programs such as Microsoft Office (specifically Word, Excel, Outlook), keyboarding, data entry
Preferred:
  • Bachelor's degree
  • Previous experience in higher education.

SUPPLEMENTAL INFORMATION
SPECIAL INSTRUCTIONS TO APPLICANTS:
For full consideration applicants must submit with their application all of the following:
  1. A cover letter which addresses your interest in Umpqua Community College and how you would excel in this position.
  2. Current resume that includes educational and professional work experience.
  3. A list of 3 professional references listing contact information including email address.

VETERAN'S PREFERENCE STATEMENT:
Umpqua Community College provides employment preference to qualified veterans in accordance with ORS 408.225, 408.230, and 408.235; and OAR 105-040-0010 and 105-040-0015. Preference will be given only if the applicant meets the minimum qualifications for the position and electronically attaches the required documentation at the time of application.
Required Documentation:
Applicants claiming veteran's presence must submit one of the following:
  • Member Copy 4 of the Certificate of Released or Discharged from Active Duty (DD Form 214 or 215) or
  • Letter from the U.S. Department of Veterans Affairs including receipt of a non-service connected pension. Disabled veterans must also submit a copy of their Veterans Disability Preference Letter from the Department of Veterans Affairs.
Resources:
  • Request military service records:
  • Veterans Preference information:

STATEMENT OF EQUAL OPPORTUNITY:UCC prohibits unlawful discrimination based on race, color, religion, national origin, sex, marital status, disability, veteran status, age, sexual orientation, or any other status protected by federal, state, or local law in any area, activity, or operation of the College. The College also prohibits retaliation against an individual for engaging in activity protected under this policy and interfering with rights or privileges granted under anti-discrimination laws.
Employment with Umpqua Community College is contingent upon background check approval.
Umpqua Community College provides a comprehensive benefit package to all Full-Time, regular employees. This includes:
  • Medical Insurance (includes college contribution towards monthly premiums)
  • Dental Insurance (includes college contribution towards monthly premiums)
  • Vision Insurance (includes college contribution towards monthly premiums)
  • $30,000 Basic Life & AD&D Insurance (employer paid)
  • Long Term Disability Insurance
  • Paid Time Off : includes vacation, personal, and sick leave
  • Paid Holidays
  • Tuition waiver for employee, spouse and eligible dependents
  • Employee Assistance Program
  • Oregon Public Service Retirement Plan (PERS)

Optional Benefits including:
  • Oregon Savings Growth Plan 457(b)
  • Various 403(b) and Tax-Sheltered Annuity Plans
  • Section 125 plan (Flexible Spending)
  • Personal Short-Term Accident & Disability, additional Life Insurance and Cancer Insurance plans

01
UCC employees must work and reside in the State of Oregon at the time their work is being performed. Are you, or will you be residing in the State of Oregon by the start date of this position?
  • Yes
  • No

Required Question

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