Student Services Manager Jobs in Alabama (NOW HIRING)

Salary: See Position Description
Location : CVCC - Main Campus - 2602 College Drive, Phenix City, AL
Job Type: Full-Time
Job Number: 2026-31
College/Division: CVCC-501120-Student Success Center
Opening Date: 08/27/2026
Closing Date: 9/10/2026 11:59 PM Central
Campus Location: Chattahoochee Valley Community College
Position Summary
NOTE: CHATTAHOOCHEE VALLEY COMMUNITY COLLEGE OBSERVES EASTERN TIME.
This is a non-supervisory position under the general direction of the Associate Dean of Student Development and Success. The employee is responsible for coordinating and performing general administrative tasks in support of the department. The Student Development and Success Coordinator/Testing Center Technician will perform a variety of administrative functions and will work collaboratively with administrators, faculty, and students in promoting student academic and personal achievement.
SALARY: Appropriate placement on Salary Schedule C3, Rank I: $50,200-$73,734.
Applicants must meet the minimum qualifications as indicated on this vacancy notice and must submit a completed online application packet through the online application system by the deadline date in order to be considered for this position. It is the sole responsibility of the applicant to ensure his or her application packet is complete. Incomplete application packets will eliminate the possibility of an interview.
A complete application packet consists of the following:

• Online employment application
• Current resume
• Copies of all college transcripts identifying the applicant, institution, and date degree conferred.

Verification of experience (employment) will be required after the interview process and prior to an offer of employment. Letter(s) must come from current and/or former employers, verifying employment experience to meet minimum required qualifications and for appropriate placement on the salary schedule. Letter(s) must include employment dates, employment status, and job title and be on official letterhead with an authorized personnel signature.
Completion of all sections of the online application is required. Application materials, including transcripts, must provide documentation that the applicant meets all minimum qualifications. Degrees must be posted on transcripts.
Unofficial transcripts are acceptable for application; however, official transcripts may be requested by the College prior to an extension of an employment agreement to the successful candidate. Incomplete application packets will eliminate the possibility of an interview. It is the sole responsibility of the applicant to ensure his or her application packet is complete. Once submitted, all application materials become the property of CVCC. Only applications received during the period of the announcement will be considered. NO PHOTOS, please. Requests for copies of application materials, including transcripts.
Anticipated Start Date: As soon as possible, or as negotiated.
Essential Duties and Responsibilities

1. Maintain regular and predictable attendance.
2. Coordinates with the Associate Dean with student activities/events each semester, to include creation of the activities/events calendar, submission of work orders, set-up, purchasing and off campus pick-up of food and supplies, and event breakdown.
3. Coordinates and participates in student onboarding activities, pre-college orientation sessions, and other student-focused activities.
4. Receive visitors to the office; determine nature of their visit and/or request; route request to appropriate individual.
5. Schedule appointments for students to meet with the Associate Dean who provides disability support services.
6. Assist the Associate Dean with the ADA accommodations process and with the disabled parking decal process.
7. Proctor Americans with Disabilities Act testing as needed.
8. Provide information regarding student registration process, programs of study and degrees offered at the college.
9. Coordinate, organize and participate in the selection process for Leadership Scholarship students and maintain Leadership students' service hours.
10. Assist with organizing and managing Student Government Association (SGA) elections.
11. Assist the Associate Dean with Phi Theta Kappa (PTK) membership drive and event logistics.
12. Manage general email correspondence with Leadership Scholarship students, and SGA and PTK members.
13. Create and disseminate flyers associated with student activities, the College's Testing Center, SGA, PTK, and New Student Experience.
14. Coordinate and manage the logistics and set-up of New Student Experience.
15. Submit purchase requisitions and complete orders for the office; complete all travel-related purchase requisitions and reimbursement documents for the Associate Dean.
16. Maintain, update, and amend records of departmental expenditures to ensure compliance with budget as needed.
17. Edit outgoing letters and correspondence for accuracy and content.
18. Serve as the Recorder for departmental staff meetings and for other meetings as requested.
19. Maintain calendar for scheduled meetings; ensure that the requested materials and equipment are present for the meetings.
20. Manage the College's electronic display boards.
21. Ensure all documents and records are appropriately filed; train work-study students in the filing system.
22. Ensure work-study students are trained in office procedures, as well as the use of office equipment; assist them with assignments as needed.
23. Function as the alternative examiner for the Testing Center Technician, as needed, by administering Accuplacer Placement Testing and organizing and conducting GED testing and ensuring examinees have completed by following testing requirements.
24. Coordinate with appropriate divisions to schedule various tests offered through the College's Testing Center.
25. Complete required training in order to stay in compliance with National Testing Center Guidelines.
26. As a Campus Security Authority (CSA), report to the official or office designated by the institution to collect crime report information, such as the campus police or security department, those allegations of Clery Act crimes that the CSA concludes were made in good faith.
27. Know, understand, and comply with state and federal laws, including FERPA and the Students First Act.
28. Perform other duties as assigned.

OTHER DUTIES AND RESPONSIBILITIES

1. Adhere to all policies and procedures set forth by the College.
2. Maintain confidentiality of identified sensitive information and of departmental information.
3. Remain current in and enhance professional knowledge and skills through professional development and continuing education.
4. Interact with and serve diverse student and employee populations in a courteous and friendly manner.
5. Adhere to College standards of professionalism and confidentiality, including courteous and friendly interaction with other CVCC employees.
6. Maintain appropriate work hours as outlined in State and College policies and assigned by supervisor or dean.
7. Recruit potential students, both traditional and nontraditional, to the College, and assist in retention efforts.
8. Represent the institution in a positive manner.
9. Participate in advance registration, regular registration, and schedule adjustment as assigned.
10. Serve on committees as assigned.
11. Participate in graduation.
12. Participate in the College's planning process.
13. Perform other duties as assigned.

Qualifications

• Bachelor's degree, from a regionally accredited institution
• Two (2) years of directly related full-time experience
• High degree of workplace professionalism, with excellent customer service skills
• Ability to obtain certification(s) necessary to administer Pearson VUE tests
• Ability to operate a computer and work with various software, including Pearson GED software
• Ability to work a flexible, non-standard workweek, including at least two Sunday afternoons per month
• Ability to work independently and maintain confidentiality
• Self-directed with excellent organizational skills and strong attention to detail
• Strong interpersonal skills and work ethic
• Ability to meet the public in a friendly and receptive manner, and to interact and deal with the general public and fellow employees on a daily basis
• Proficient use of the Microsoft Office suite, including Word, Excel, PowerPoint, and/or Outlook
• Effective oral and written communication skills; proficiency in the English language

PREFERRED:

• Two (2) years of experience in higher education, working directly with students; and experience administering standardized tests

Application Procedures/Additional Information
All correspondence with applicants regarding this search process will be sent via email.
Applicants must meet the minimum qualifications indicated on this vacancy announcement and must submit a complete application packet via the online application process by the deadline in order to be considered. PLEASE DO NOT UPLOAD PHOTOS.
The online application link is found on the employment page of the College's website at: and
Applicants who fail to submit all required information will be disqualified. Only applications received during the period of this announcement will be considered.
The College will not incur the cost of applicants' interview expenses. Applicants desiring reasonable accommodations for the interview are encouraged to request such accommodations when contacted for an interview appointment.
The College reserves the right to fill the position within one year of the stated anticipated starting date or not to fill the position due to budgetary or operational considerations. Further, the College reserves the right to fill more than one position in the same classification should another vacancy occur during the search process.
All male applicants between the age of 18-26 must provide proof of Selective Service Registration.
In accordance with Alabama Community College System policy and guidelines, the applicant selected for employment will be required to sign a consent form for a criminal background check. Employment will be contingent upon receipt of a clearance notification from the criminal background check. In the event a conviction for a felony or any crime involving moral turpitude is found, the procedures established for Board of Trustees policy concerning criminal background checks will be followed.
Chattahoochee Valley Community College (CVCC) is an active participant in the Employment Eligibility Verification Program (E-Verify) which electronically confirms an employee's eligibility to work in the United States as required by the Department of Homeland Security. Applicants hired by CVCC will be subject to the E-verify process pursuant to Act. No. 2011-535.
CVCC is an Equal Opportunity Employer. It is the official policy of the Alabama Community College System that no person shall, on the grounds of race, color, disability, gender, religion, creed, national origin, or age, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program, activity or employment. CVCC will make reasonable accommodations for qualified candidates or employees. CVCC reserves the right to withdraw this job announcement at any time prior to the awarding.
Sick Leave
All regular full-time non-instructional staff earns one day of sick leave which is the equivalent of 8 hours of sick leave per month. Unused sick leave is rolled over to the following year. Upon retirement, employees are allowed to convert unused sick time into service time for the purpose of retirement. Further retirement benefits may be found on this page under Alabama Teacher's Retirement.
8 hours per month
(may accumulate an unlimited number)
Annual Leave
All regular full-time non-instructional staff earn annual leave per month. A complete description of leave benefits can be found with the Human Resources office.
0-4 years 8 hours per month
5-9 years 10 hours per month
10-14 years 12 hours per month
15-19 years 14 hours per month
20+ 16 hours per month
(may accumulate up to 480 hours)
Personal Leave
All regular full-time non-instructional staff earns up to two (2) regularly scheduled workdays of personal leave per leave year.
Unused Personal Leave converts to sick leave if not used.
(converts to sick leave at the end of August each year if not used)
Professional Leave
Up to 10 days a year of professional development leave with pay may be granted by the President.
Holidays
New Year's Day
Martin Luther King/Robert E. Lee Birthday
National Memorial Day
Juneteenth
Independence Day
Labor Day
Veterans Day
Thanksgiving Day
Day after Thanksgiving Day
Christmas Eve
Christmas Day
16 (5 locally assigned)
Contracted Work Days
260
Retirement
The TRS was established in 1939 to provide benefits to qualified persons employed by state-supported educational institutions. Responsibility for the management and administration of the TRS is vested in its Board of Control. The Boards of Control elect the Secretary-Treasurer who serves as the Chief Executive Officer of the RSA and is responsible for the day-to-day management of the RSA. The TRS is a defined benefit plan qualified under Section 401(a) of the Internal Revenue Code. For more information visit All regular full-time and part-time employees (non-temporary and non- student) who work at least 20 hours per week are required to participate in The Teachers' Retirement System of Alabama.
Tier I - Pays 7.50% monthly. State matches 14.57% (effective 10/01/25)
Tier II - Pays 6.20% monthly. State matches 13.61% (effectiv