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Student Services Associate Jobs in Miami, FL (NOW HIRING)

Florida National Univer

Student Services Assistant

Hialeah, FL · On-site

$13.75 - $17.50/hr

Associate or bachelor's degree in education, business, or related field. * One year of administrative, customer service, or student support experience. * Experience with Microsoft Office Suite (Word ...

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Student Services Associate information

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How much do student services associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for student services associate in Miami, FL is $21.43, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $23.89 per hour, depending on experience, location, and employer.

How does a student services associate typically collaborate with other departments to support student success?

Student Services Associates work closely with departments such as academic advising, financial aid, and counseling to provide holistic support for students. This often involves coordinating referrals, sharing important student information (while respecting privacy guidelines), and participating in cross-departmental meetings to address student needs. By fostering strong communication and collaboration, Student Services Associates help ensure students receive timely guidance and resources throughout their academic journey.

What does a student services associate do?

A Student Services Associate supports students by providing resources, guidance, and assistance related to academic, administrative, and personal matters. They help students navigate registration, financial aid, counseling, and other campus services. Their role is to ensure students have access to the support they need to succeed in their academic journey and to foster a positive campus experience. They often serve as the first point of contact for student inquiries and may also organize events or workshops to promote student engagement.

What is the difference between Student Services Associate vs Academic Advisor?

AspectStudent Services AssociateAcademic Advisor
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate's degreeBachelor's degree, often in education, counseling, or related field
Work EnvironmentEducational institutions, student support officesColleges, universities, academic departments
Employer & Industry UsageCommonly employed in student support services across educational institutionsPrimarily found in higher education advising students on academic planning
Search & Comparison IntentUnderstanding support roles assisting students in non-academic tasksGuiding students academically and planning their course schedules

The main difference is that Student Services Associates focus on providing general support and administrative assistance to students, while Academic Advisors specialize in academic planning and course guidance. Both roles are vital in educational settings but serve different functions within student success services.

What skills and qualifications are needed to thrive as a student services associate?

To thrive as a Student Services Associate, you need strong organizational skills, attention to detail, and a background in education or administrative support, often with a bachelor's degree preferred. Familiarity with student information systems (SIS), databases, and office software like Microsoft Office is typically required. Outstanding interpersonal communication, problem-solving abilities, and a customer service mindset help you effectively support students and collaborate with staff. These skills ensure smooth student services operations, enhance student satisfaction, and contribute to a positive campus environment.
What are the most commonly searched types of Student Services jobs in Miami, FL? The most popular types of Student Services jobs in Miami, FL are:
What are popular job titles related to Student Services Associate jobs in Miami, FL? For Student Services Associate jobs in Miami, FL, the most frequently searched job titles are:
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What cities near Miami, FL are hiring for Student Services Associate jobs? Cities near Miami, FL with the most Student Services Associate job openings:
Student Services Associate jobs near you

Student Services Assistant

Florida National University

Hialeah, FL • On-site

$13.75 - $17.50/hr

Other

Re-posted 16 days ago

Job description

Student Services Assistant

The Student Services Assistant assists with the activities of the Student Services Department. Assist with promoting and executing activities to enhance the cultural, professional, and educational growth of students. Offer support to both students and administration regarding various interactions throughout the students' university experience.

Key Responsibilities
  1. Communication Management: Respond promptly to daily communications via email and voicemail, addressing inquiries promptly and professionally.
  2. Policy Adherence and Ethical Compliance: Ensure strict adherence to the University's mission, policies, procedures, ethical standards, compliance with data protection regulations, and pertinent legal regulations in all aspects of admission activities.
  3. University Engagement: Participate in Commencement Exercises, new student orientation, university events, committees, self-studies, and University Commencement Ceremonies.
  4. Special Projects: Execute special projects assigned by the President or supervisor.
  5. Compliance Adherence: Ensure compliance with Title IX of the Education Amendments Act of 1972, as well as FNU Policies, Procedures, Rules, and Regulations, the FNU Code of Ethics, Family Educational Rights and Privacy Act (FERPA), Florida Information Protection Act of 2014 (FIPA), the EU General Data Protection Regulation (GDPR), and all other applicable federal, state, and local laws, rules, and regulations.
  6. Assigned Duties: Undertake other assigned duties as required.

Specific Duties and Responsibilities:

  1. Assist with the enforcement of regulations and standards found in the University Catalog and Student Handbook, when necessary, among the student body.
  2. Assist with the commencement ceremony for graduating students for all campuses.
  3. Provide recommendations to the Director of Student Services and Campus Dean regarding student feedback with concerns regarding various departments of the university to ensure student satisfaction and resolution.
  4. Encourage student participation and assist in developing the Student Government Association for the campus.
  5. Issue and enforce the usage of student ID cards throughout the campus.
  6. Assist in executing the educational, professional, and cultural activities that enhance student growth and development.
  7. Assist and facilitate the participation of students in various student organizations.
  8. Assist with the implementation of the orientation event for new students.
  9. Assist with the safety plan for students and staff for the campus.
    1. Provide information on the Family Educational Rights, Privacy Act, and the Department of Education Privacy Act rules to students when inquiries arise.
    2. Provides information and support about Title IX.
    3. Provide continuing education information to students.
    4. Maintain graduate students list database for future Alumni Association.
    5. Provide health insurance information to domestic and international students.

Requirements:

  1. Associate or bachelor's degree in education, business, or related field.
  2. One year of administrative, customer service, or student support experience.
  3. Experience with Microsoft Office Suite (Word, Excel, and PowerPoint).
  4. Must have customer service experience.
  5. Experience with conflict resolution.

Key Competencies:

  • Numerical, literacy, organization, and planning skills
  • Work management and prioritizing skills
  • Excellent communication skills (verbal and written)
  • Problem-solving ability, attention to detail
  • Innovative, self-motivated team player capable of working independently and collaboratively
  • Effective organizational, planning, and time management skills

Schedule: Monday to Thursday

  • Monday - Thursday: 2 days from 8:00 am to 5:00 pm and 2 days from 12:00 pm to 9:00 pm
  • *Fridays alternate (campus closes at 7 pm) (8:00 am to 5:00 pm or 10:00 am to 7:00 pm)

Job Type: Full-time.

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