Student Services Advisor Jobs in Raleigh, NC (NOW HIRING)

Posting Details
Posting Information
Posting Number
PG194785EP
Internal Recruitment
No
Working Title
Assistant Director of Student Recruitment and Transfer Services
Anticipated Hiring Range
$66,000 - $72,000
Work Schedule
Monday - Friday, 8am - 5pm; with frequent overnight travel, occasional night and weekend work required.
Job Location
Raleigh, NC
Department
College of Natural Resources
About the Department
The College of Natural Resources (CNR) is a world leader in the sustainability and stewardship of the planet we share. Across a broad array of programs, we supply students with the technical expertise and hands-on experience they need to thrive in their careers. Our faculty and staff work across disciplines and partner with the government, businesses, and other educational institutions to find innovative solutions to global challenges. We are recognized as experts in the management of land and other natural resources and for providing solutions at the intersection of natural and built environments. In keeping with NC State's land-grant mission, we are dedicated to securing a healthier, more sustainable future for North Carolinians and all global citizens.
CNR's high-quality academic offerings and its emphasis on hands-on learning are why it is a global academic leader in the sustainable use of natural resources. The Academic Affairs Office (AAO) is a key office in CNR for supporting student success across the whole student experience by providing student advocacy and strategic initiatives for student recruitment, enrollment management, courses and curricula, student success, academic advising, student enrichment, and career services. CNR AAO also works closely with the CNR Office of College Culture and Community, whose mission is to foster connection, well-being, and belonging by coordinating engagement opportunities within CNR and with local communities.
CNR consists of the Departments of Forestry and Environmental Resources, Forest Biomaterials, and Parks, Recreation and Tourism Management, and the Center for Geospatial Analytics. These units educate over 2,100 students each year, while also providing leadership within their industries through various cooperatives and consortia, and generating $50 billion in annual economic impact primarily through their research and extension efforts. Additionally, Forest Assets manages more than 94,000 acres of forests across North Carolina that are used for teaching, research, extension, and recreation
Wolfpack Perks and Benefits
As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Propositionand learn more about what makes NC State the best place to learn and work for everyone.
What we offer:

• Medical, Dental, and Vision
• Flexible Spending Account
• Retirement Programs
• Disability Plans
• Life Insurance
• Accident Plan
• Paid Time Off and Other Leave Programs
• 12 Holidays Each Year
• Tuition and Academic Assistance
• And so much more!

Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community.
Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.
Essential Job Duties
The Assistant Director of Student Recruitment and Transfer Services is part of the Academic Affairs Office in the College of Natural Resources (CNR) and serves as an ambassador and partnership builder for the College. This role works collaboratively with the CNR academic programs to identify, engage, enroll, and onboard the next generation of sustainability leaders, land stewards, and innovators. Reporting to the CNR Director of Recruitment Initiatives and Student Excellence, the assistant director leads undergraduate recruitment efforts. The assistant director also serves as the primary architect for transfer student pathways, ensuring a more welcoming and seamless transition for students coming from community colleges and other four-year institutions. Although this role is primarily during standard business hours, some evening and weekend work could be required, as well as occasional overnight travel.
Responsibilities of the position include but are not limited to:
Student Recruitment and Onboarding

• Strategic Strategy: Develop and execute a comprehensive recruitment plan to manage enrollment in all CNR academic programs, with a primary focus on undergraduate degree programs.
• High-Impact Engagement: Work closely with CNR departments to coordinate and lead on-campus visitation days, CNR Open House, admitted student yield programming, and off-campus high school/community events. Seek out opportunities for CNR to engage with high school curricula and student groups and have representation at aligned outreach events such as 4H, Envirothon, and the NC Science Festival.
• Digital Advocacy: Partner with the communications team to create data-informed recruitment materials, social media campaigns, and email sequences that resonate with prospective students and their families.
• Relationship Management: Act as a primary liaison for high school counselors across North Carolina and other external stakeholders, and with CNR academic programs and other campus partners.
• Academic Advising Support: Work closely with CNR academic programs to ensure a seamless transition for students to their academic advisor by assisting, when needed, with new student onboarding and introductory academic advising.

Undergraduate Transfer Student Services

• Pathway Architecture: Serve as the lead coordinator for transfer student recruitment and admissions, working closely with the CNR academic programs to ensure transfer students receive pre-admission academic advising and a clear roadmap to degree completion.
• Transfer Partnerships: Represent CNR with transfer student pathway programs, such as NC State Community College Collaboration (C3) and WolfPack Connect.
• Community College Liaison: Work with the CNR academic departments to strengthen relationships with NC Community College partners and to develop and maintain formal transfer 2+2 agreements and articulation pathways.
• Transitional Success: Serve as the coordinator for transfer transitional success by helping ensure that these students get onboarded quickly, build community, and are able to navigate academic policies and processes during their first semester. This may include serving as an instructor for the transitional success course (CNR 303) and introductory academic advising support.

Operational

• Supervision: Direct the work of student workers involved with student recruitment and transitional success.
• Data Monitoring and Reporting: Systematically capture and analyze recruitment and enrollment data, regularly assess the ROI of various initiatives and use it to inform future strategic goals, and keep College and Departmental leadership updated on outcomes.
• Policy Integration: Stay apprised of university-wide policies to provide accurate guidance to prospective students and faculty/staff.
• Campus Citizenship: Represent the College on relevant university-level and college-level committees and keep informed of industry best practices and trends.

Other Responsibilities

• Other tasks and responsibilities may be assigned based on the needs of the organization and evolving priorities.

Qualifications
Minimum Education and Experience

• Master's degree in Higher Education Administration, Communications, Marketing, a major offered in CNR, or related fields; OR a Bachelor's degree with 3+ years of significant experience in college recruiting or admissions, or other related academic affairs.

Other Required Qualifications

• Demonstrated ability to build and cultivate relationships with a wide range of populations and partners.
• Ability to communicate verbally and in writing to a wide range of audiences, but particularly to high school and community college students.
• Ability to work autonomously yet collaboratively.
• Demonstrated ability with analytical and problem-solving skills.
• Demonstrated ability to successfully manage multiple ongoing and complex projects.
• Ability to work occasional nights/weekends and overnight travel.
• Ability to regularly keep up to date with the latest trends in student recruitment and transfer services in higher education.

Preferred Qualifications

• Experience with Slate CRM or similar enrollment management platforms.
• Experience teaching student success courses at the undergraduate level.
• Experience with academic advising or other student support services.
• Experience with data management and analysis.
• Knowledge of North Carolina's Comprehensive Articulation Agreement (CAA).
• A passion for the environment, sustainability, and the mission of the College of Natural Resources.

Required License(s) or Certification(s)

• Valid driver's license required.
• Valid NC Driver's License within 60 days of hire.

Valid NC Driver's License required
Yes
Commercial Driver's License required
No
Recruitment Dates and Special Instructions
Job Open Date
08/04/2026
Anticipated Close Date
Open Until Filled
Special Instructions to Applicants
Please include as attachments a resume/CV, cover letter, and contact information for at least 3 professional references.
This position requires frequent overnight travel and occasional weekend work.
Position Details
Position Number
00105273
Position Type
Exempt Professional Staff
Full Time Equivalent (FTE) (1.0 = 40 hours/week)
1.0
Appointment
12 Month Recurring
Mandatory Designation - Adverse Weather
Non Mandatory - Adverse Weather
Mandatory Designation - Emergency Events
Non Mandatory - Emergency Event
Department ID
150101 - College of Natural Resources
EEO
NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.