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Student Service Assistant Jobs in Iowa (NOW HIRING)

Central College

Student Class Deans Assistant

Pella, IA · On-site

$15.50 - $19.50/hr

... Services, the Director of Writing, and Tutoring Coordinator to provide academic resources to ... students who don't know whom they should seek for help. The office assistants will work with the ...

Central College

Student Class Deans Assistant

Pella, IA · On-site

$15.50 - $19.50/hr

... Services, the Director of Writing, and Tutoring Coordinator to provide academic resources to ... students who don't know whom they should seek for help. The office assistants will work with the ...

Clarke University

Dean of Student Affairs

Dubuque, IA · On-site

... Assist with assessment efforts related to student affairs programs and services and use assessment data to support continuous improvement. 5. Support initiatives designed to assist students ...

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Student Service Assistant information

What is the difference between Student Service Assistant vs Academic Advisor?

AspectStudent Service AssistantAcademic Advisor
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeBachelor’s degree often required; some roles may prefer related certifications
Work EnvironmentEducational institutions, student support officesAcademic departments, student counseling centers
Employer & Industry UsageUniversities, colleges, vocational schoolsUniversities, colleges, academic institutions
Common Search & Comparison IntentUnderstanding entry-level student support rolesGuidance on academic planning and student success

The main difference is that a Student Service Assistant provides general support to students, handling administrative tasks and customer service, while an Academic Advisor offers guidance on academic programs and career planning. Both roles are essential in educational settings but serve different functions within student support services.

What do you do as a student service assistant?

A student service assistant provides support to students by answering questions, assisting with registration, managing records, and helping coordinate campus events. They often work in student services offices and may use software like student information systems. The role typically requires good communication skills and a basic understanding of campus policies.

What are the most commonly searched types of Student Service jobs in Iowa?

The most popular types of Student Service jobs in Iowa are:

What cities in Iowa are hiring for Student Service Assistant jobs?

Cities in Iowa with the most Student Service Assistant job openings:

Student Service Assistant jobs near you
Infographic showing various Student Service Assistant job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Student Services Assistant - Financial Aid

Northeast Iowa Community College

Peosta, IA • On-site

$18.06/hr

Full-time

Re-posted 8 days ago

Job description

Posting Details
Position Information
Position Title
Student Services Assistant - Financial Aid
Posting Number
S00560
Full-Time/Part-Time
Full Time
Work Schedule
Salary
$18.06/hour Pay Grade: 5
Campus/Center
Peosta and Calmar
Location
Peosta and Calmar Iowa
Position Summary Information
Job Goal
This position will be a primary contact for financial aid, providing information on the financial aid process to students, parents, faculty and staff. Working in a fast-paced, high-energy, one stop Student Services Office that provides comprehensive admissions, financial aid, career services, counseling, records and registration services to new and continuing students with a high-level of accuracy and exceptional customer service. Utilize strong problem solving and communication skills to assist students with a wide range of enrollment services questions.
Duties and Responsibilities
Supports in-person and virtual student services with a strong focus on customer service, accuracy, and quick response time for students, parents, community members, and staff.
Communicates and corresponds with new and continuing students to provide guidance and resolve situations or challenges related to admissions, financial aid, career services, counseling, records, and registration.
Schedules and organizes appointments for a large staff team across the NICC district with accuracy and efficiency.
Assists students directly with navigating web resources (Free Application for Federal Student Aid (FAFSA), Master Promissory Note, Loan Entrance Counseling, Student eForms, etc.) to complete the financial aid process from initial application to final award.
Inform students and families of the availability of federal, state and institutional financial aid and the eligibility requirements.
Provide administrative support for financial aid processing in compliance with federal and state regulations, as well as, institutional policies.
Responsible for electronically processing incoming paperwork and performing regular follow-up via email, text or phone calls.
Enters and maintains student-related information in a variety of customer/student management software tools and other related systems including, but not limited to, GSuite, Ellucian Colleague (Student Information System), SoftDocs (Electronic Files and Forms), and Customer Relationship Management (CRM) systems.
Handles confidential or sensitive information with discretion and in accordance with student privacy policies.
Assist with student outreach efforts.
Work independently to plan, prioritize and organize a diversified workload and recommend changes in office practices or procedures to improve efficiency.
Schedule, organize, and complete special projects, as needed, for members of the department.
Qualifications
Minimum of one year of post-secondary education in Administrative Assistant area with one year of relevant work experience or two years of related post-secondary education.
CERTIFICATIONS AND LICENSES:Must possess a valid driver's license.
Essential Functions
Attention to detail, strong organizational abilities, and effective interpersonal and communication skills are essential. Display proficiency in managing multiple tasks, prioritizing responsibilities, and safeguarding confidential information within a complex environment. Technology proficiency using various software applications, specifically, Microsoft and GSuite. Ellucian Colleague experience is extremely beneficial. Must have strong written and oral communication skills and competent proofreading skills. Must possess strong knowledge of office practices and procedures. Work effectively with a diverse student, staff and community population.
Posting Detail Information
Open Date
07/28/2026
Close Date
Open Until Filled
Yes
Special Instructions to Applicants
There are two openings; one in Peosta and one in Calmar.

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