Student Program Assistant Jobs in Denton, TX (NOW HIRING)

Title: Student & Program Coordinator

Employee Classification: Student & Program Coordinator

Campus: University of North Texas

Division: UNT-Student Affairs

SubDivision-Department: UNT-Housing

Department: UNT-Housing-Admin-163800

Job Location: Denton

Salary: 39,600

FTE: 1.000000

Retirement Eligibility: TRS Eligible 

About Us - Values Overview

Department Summary

The Department of Housing and Residence Life at the University of North Texas is a growing organization which serves over 6400 students in 14 residence halls. Our department is organized into the following areas: Residence Life, Systems and Services, and Facilities and Business Operations. UNT Housing contributes to the mission of the university by promoting safe and all-embracing living environments, fostering student connections and campus engagement, and providing unique learning opportunities.

Position Overview

This position is responsible for the implementation and management of student programs and student related activities/events, trainings, development, and program assessment to meet departmental objectives. This position will also serve as the primary program development liaison and will coordinate recruitment, trainings and advise students to ensure program effectiveness.

Minimum Qualifications

Bachelor's degree in related field and one year of professional related experience in coordinating or administering higher education programming or related field; or any equivalent combination of education, training, and experience.

Knowledge, Skills and Abilities

Ability to prioritize multiple ongoing responsibilities. Strong organizational skills. Proficiency in MS Office. Strong problem solving and conflict resolution skills.

Preferred Qualifications

Required License/Registration/Certifications

Job Duties

• Directly supervise and manage the paraprofessional Housing Ambassador and Front Desk staff teams. Recruit, hire, evaluate, and provide ongoing training and feedback to Housing Ambassadors and Front Desk Assistants. Review and approve timesheets. 
• Manage and oversee the Welcome Center Housing front desk operations (staffed by Housing Ambassadors) and additional residence hall front desk locations (staffed by Front Desk Assistants). Maintain scheduling of student staff in assigned areas and provide necessary coverage during business hours if needed. Ensure consistent daily operations across all assigned desks, including scheduling, administrative task coordination, and customer service delivery, while supporting the unique functions of the Welcome Center, including housing tours. 
• Ensure consistent customer service response via the Welcome Center Housing front desk and any assigned additional residence hall desk operations. Maintain customer service records and support the implementation of departmental service standards. 
• Schedule regular housing tours and special request housing tours for university departments. 
• Assist as needed with admissions and enrollment activities related to the housing program. 
• Assist with departmental administration as directed by the Associate Director of Housing Services. 

Physical Requirements

Communicating with others to exchange information.
Lifting and Moving objects up to 20 pounds.
Repeating motions that may include the wrists, hands and/or fingers.
Sedentary work that primarily involves sitting/standing.

Environmental Hazards

No adverse environmental conditions expected.

Work Schedule

Monday-Friday 8am to 5pm; Occasional evenings and weekends

Driving University Vehicle

No

Security Sensitive

This is a Security Sensitive Position.

Special Instructions

Applicants must submit a minimum of two professional references as part of their application. If needed, additional references can be added after the application has been submitted. 

Benefits

For information regarding our Benefits, click here.

EEO Statement

The University of North Texas System is firmly committed to equal opportunity and does not permit -and takes actions to prevent - discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking), and retaliation on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or veteran status in its application, employment practices, and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities. UNT System Administration promptly investigates complaints of discrimination, harassment, and related retaliation and takes remedial action when appropriate. System Administration also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist, or participate in a related investigation or proceeding.