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Student Loan Collector Jobs (NOW HIRING)

University of Michigan Credit Union

Collector

Ann Arbor, MI

$16.75 - $22.25/hr

The Collector is also responsible for related legal action, settlement and debt workout situations ... Tuition reimbursement and a student loan debt repayment program * Our Fidelity 401k program with ...

Arizona Department of Administration

$49K - $58K/yr

COLLECTOR SPECIALIST Job No: 531087 Work Type: Full-time Location: REMOTE OPTIONS, PHOENIX ... Student Loan Assistance Sick leave Paid Parental Leave-Up to 12 weeks per year paid leave for ...

GovernmentJobs.com

Deputy Collector

Columbia, MO · On-site

$21.52 - $22.17/hr

Deputy Collector Boone County, located in Columbia, MO, is looking for a Deputy Collector ... Boone County is a Public Service Student Loan Forgiveness qualifying employer. Job Type: Full-time ...

GESA CREDIT UNION

Collector I

Richland, WA

$20 - $33.07/hr

Under the direction of the Collections Manager/Team Leader, the Collector I requests and pursues ... Tuition Assistance and Student Loan Repayment * Commuter Benefits * Paid Time Off to Volunteer in ...

GESA CREDIT UNION

Collector I

Richland, WA · On-site

$20 - $33.07/hr

Under the direction of the Collections Manager/Team Leader, the Collector I requests and pursues ... Tuition Assistance and Student Loan Repayment * Commuter Benefits * Paid Time Off to Volunteer in ...

UHS

PATIENT ACCOUNT REP/MEDICAL COLLECTOR

Atlanta, GA · On-site

$17.75 - $23.25/hr

The Patient Account Representative/Collector is responsible for the billing, follow-up, and ... SoFi Student Loan Refinancing Program * Career development opportunities within UHS and its 300 ...

UHS

PATIENT ACCOUNT REP/MEDICAL COLLECTOR

Atlanta, GA

$17.75 - $23.25/hr

The Patient Account Representative/Collector is responsible for the billing, follow-up, and ... SoFi Student Loan Refinancing Program * Career development opportunities within UHS and its 300 ...

UHS

PATIENT ACCOUNT REP/MEDICAL COLLECTOR

Atlanta, GA

$17.75 - $23.25/hr

The Patient Account Representative/Collector is responsible for the billing, follow-up, and ... SoFi Student Loan Refinancing Program * Career development opportunities within UHS and its 300 ...

UHS

PATIENT ACCOUNT REP/MEDICAL COLLECTOR

Atlanta, GA

$17.75 - $23.25/hr

The Patient Account Representative/Collector is responsible for the billing, follow-up, and ... SoFi Student Loan Refinancing Program * Career development opportunities within UHS and its 300 ...

UHS

PATIENT ACCOUNT REP/MEDICAL COLLECTOR

Atlanta, GA

$17.75 - $23.25/hr

The Patient Account Representative/Collector is responsible for the billing, follow-up, and ... SoFi Student Loan Refinancing Program * Career development opportunities within UHS and its 300 ...

Trinity Employment Specialists

Loan Originator

Tulsa, OK · On-site

$36K - $90K/yr

... accounts for collector action. * Set credit policies, credit lines, procedures and standards in ... to college or university students. * Maintain and review account records, updating and ...

Arizona State Hospital

Job Page

Phoenix, AZ · On-site

$49K - $58K/yr

ATTORNEY GENERAL (DEPT OF LAW) COLLECTOR SPECIALIST Job Location: Address: 2005 N CENTRAL AVE ... Student Loan Assistance Sick leave Paid Parental Leave-Up to 12 weeks per year paid leave for ...

Teachers Federal Credit Union

Collector I

Hauppauge, NY

$23 - $27/hr

Engage in collection activities for all kinds of loans, e.g. auto loans, mortgages, Visas, student loans, etc. * Contact or meet with members to begin a dialogue and obtain a reason for delinquency ...

Teachers Federal Credit Union

Collector I

Hauppauge, NY · On-site

$23 - $27/hr

Engage in collection activities for all kinds of loans, e.g. auto loans, mortgages, Visas, student loans, etc. * Contact or meet with members to begin a dialogue and obtain a reason for delinquency ...

UHS

Patient Account Representative/Collector

Houston, TX · On-site

$25 - $28/hr

Patient Account Representative/Collector Key Responsibilities include: * Complete third party ... SoFi Student Loan Refinancing Program * Career development opportunities within UHS and its 300 ...

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Student Loan Collector information

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How much do student loan collector jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for student loan collector in the United States is $17.40, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $17.31 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a student loan collector?

To thrive as a Student Loan Collector, you need strong communication, negotiation, and organizational skills, often supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and payment processing tools is commonly required in the role. Persistence, empathy, and resilience are standout soft skills that help build rapport with borrowers and handle challenging conversations. These abilities are essential for maximizing successful collections, maintaining regulatory compliance, and fostering positive borrower relationships.

What is a student loan collector?

A Student Loan Collector is responsible for contacting borrowers to recover past-due student loan payments. They negotiate payment plans, explain repayment options, and ensure compliance with federal and state regulations. The role requires strong communication and negotiation skills to assist borrowers in resolving their delinquent accounts. Collectors often work for loan servicing agencies, collection agencies, or financial institutions.

What are some common challenges faced by student loan collectors?

Student Loan Collectors often encounter challenges such as navigating difficult conversations with borrowers who may be experiencing financial hardship or are reluctant to communicate. Staying compliant with federal and state regulations, such as the Fair Debt Collection Practices Act, can also present complexities. Additionally, managing a high volume of accounts while meeting collection targets requires strong time management and organizational skills. Despite these challenges, many collectors find the role rewarding as it helps borrowers find manageable solutions for their loan obligations and contributes to financial services teams' success.

More about Student Loan Collector jobs
What cities are hiring for Student Loan Collector jobs? Cities with the most Student Loan Collector job openings:
What are the most commonly searched types of Student Loan Collector jobs? The most popular types of Student Loan Collector jobs are:
What states have the most Student Loan Collector jobs? States with the most job openings for Student Loan Collector jobs include:
What job categories do people searching Student Loan Collector jobs look for? The top searched job categories for Student Loan Collector jobs are:
Student Loan Collector jobs near you
Infographic showing various Student Loan Collector job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 93% In-person, and 7% Remote job distribution, with an average salary of $36,200 per year, or $17.4 per hour.

Collector

University of Michigan Credit Union

Ann Arbor, MI

$16.75 - $22.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago

University Of Michigan Credit Union rating

9.1

Company rating: 9.1 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Are you looking for an exciting new opportunity? Here at UMCU we are passionate about our team members’ growth, success and contribution to our amazing company culture. Consider joining the University of Michigan Credit Union (UMCU) a pillar of the local community for 70 years.
UMCU is currently searching for a bright, professional and friendly Collector to assist in all aspects of collection activities, including delinquent and charged-off loans and shares, NSF checks, and courtesy pay accounts that are not in compliance with program limitations. The Collector is also responsible for related legal action, settlement and debt workout situations, and possible restriction of services related to delinquent accounts.
Why join the UMCU Team?
  • Work with a high energy and collaborative group of supportive professionals.
  • We are committed to helping you own your career and grow professionally and personally.
  • Comprehensive benefits including low cost/high coverage medical, dental, vision, leave of absence and more!
  • Very generous paid time off and a very flexible work environment to help you find just the right work-life balance.
  • Tuition reimbursement and a student loan debt repayment program
  • Our Fidelity 401k program with employer match is one of the most generous you'll find.
  • From our parental leave, to pet insurance and home office credits, our benefits package is one of the best you'll find!
What will you be doing in this role?
  • Contacts members by telephone, letter, e-mail or in person to determine the reasons for the delinquent account and to assist the member in developing a plan to bring the account current
  • Ensures that co-signers and co-makers are promptly and continuously notified on the status of a delinquent account and provides notification as needed.
  • Initiates appropriate account restrictions to encourage the member to contact the Credit Union to make a payment or payment arrangements
  • Evaluates delinquent loan accounts and determines possible actions to assist member in repaying their obligations as agreed. This may include financial counseling, evaluating credit reports, and
  • Maintains high level of professionalism in regard to confidentiality and service in collection efforts
  • Monitor Fraud Software
  • Determines appropriate action to take for skip traces, legal filings (Small Claims and General Civil), repossessions, collection agencies, collateral protection insurance, titles related to secured collateral and bankruptcy processing following UMCU guidelines. Initiates and follows-through on any action taken on the assigned accounts.
  • Serves as UMCU representative in court hearings as assigned. Prepares any accounts to be recommended for charge-off
  • Continues collection efforts on previously charged-off loans
  • Assists in providing training to other department team members
  • Demonstrates responsibility for security of member information
  • Contributes to the improvement of credit union processes and procedures
  • Provides reports of collection activities
  • Maintains knowledge of laws and regulations affecting financial institutions policies and procedures
  • Volunteers in various activities sponsored by UMCU within the University of Michigan and Ann Arbor communities
  • Maintains knowledge of and follows all credit union policies and procedures regarding BSA, OFAC, U.S. Patriot Act, Anti-Money Laundering, S.A.F.E Act, CFPB regulations and Customer Identification Program BSA/etc.
  • Other duties as assigned
What you will need for this role:
  • Associate's degree, or a minimum of 3 years financial institution or collection agency experience is required
  • 1 year of collection experience is desirable
  • Sensitivity to confidential matters and ability to exercise discretion
  • Proficient in Microsoft Office – Word, Excel, PowerPoint and Outlook
  • Strong verbal and written communications skills
  • Must be a team player and possess a high energy “can do” attitude
Physical Demands/Work Environment
  • The environment is typical of an office atmosphere. The noise level in the environment is usually moderate
  • While performing the duties of this job, the team member is frequently required to sit; use hands to finger, handle, or feel; and talk or hear. The team member is required to stand, walk, and reach with hands and arms. The team member must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision

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