Student Information System Jobs in Silver Spring, MD

ABOUT US
The Howard County Public School System (HCPSS) is one of the leading school systems in Maryland and the nation. To learn more about us and our 2024 -2029 Strategic Plan, please visit our website and our careers page. Join our award-winning workforce and make a difference in the lives of our students!
ABOUT THE APPLICATION PROCESS
Before you begin, please read the job posting below carefully including the Application Requirements specific to this position. Be sure your application reflects experience and education required to meet the minimum and any preferred qualifications listed. Our application guide includes detailed instructions to assist you. Once your application has been submitted, you will not be able to add documentation or make any changes.
Please note that application submission will be available only through 11:59 PM on the date prior to the indicated end date. If no end date is indicated, the posting will remain open indefinitely.
Job Posting End Date:
08-19-2026
Reminder: Current permanent and temporary employees must apply through the Jobs Hub in Workday, not the external career site.
DESCRIPTION
Under the direction of the principal, the Elementary Teacher's Secretary serves as a vital anchor for the school community, managing many essential operations and administrative functions. This position acts as the primary
point of contact for families and visitors, ensuring a secure and welcoming atmosphere through professional communication and diligent front office management. Beyond daily reception, the role is responsible for the meticulous oversight of student data, including enrollment, attendance, and the maintenance of confidential records in strict compliance with federal and local mandates. In addition, this position provides clerical support to staff and families for Section 504 meetings. This role directly aligns with the HCPSS Strategic Call to Action by fostering a safe, inclusive environment and ensuring organizational efficiency, which allows the school to focus on the mission of cultivating a vibrant learning community where every student thrives. This staff person also may serve as a back up for other support staff during non-peak times.
MINIMUM QUALIFICATIONS
Education:

• High school diploma or equivalent (must scan and upload to the online application at the time of submission). Foreign credentials must be evaluated as U.S. High School diploma or above by an MSDE approved organization. For a list of approved vendors, please click here

Experience:

• One year of general administrative or clerical experience. An Associate Degree or the successful completion of 60 credit hours from an accredited college or university may be substituted for up to two (2) years of the required experience.

PREFERRED QUALIFICATIONS

• Experience with Microsoft Office database applications. Experience working in a school setting.

ESSENTIAL POSITION RESPONSIBILITIES
The below list is a summary of the functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties.
Front Office Coverage:

• Reception & Security: Serve as the primary point of contact for the school community; manage visitor check-ins and monitor main entrances to ensure a secure environment.

• Communication Management: Handle high-volume phone calls and inquiries from families and staff with professionalism and timely message routing.

• Operational Support: Provide essential clerical and administrative assistance to teachers and administrators to facilitate smooth daily school operations.

Enrollment, registration & withdrawal of students:

• Executes and coordinates all procedures for the registration, enrollment, transfer, and withdrawal of elementary school students according to established local and state procedures.

• Verifies student residency and eligibility for enrollment in collaboration with the PPW in strict accordance with county policies and guidelines.

• Collaborates with relevant school staff such as the school counselor on enrollments and withdrawals.

Student Records:

• Upholds the confidentiality and integrity of all student information incompliance with FERPA, county, state, and federal laws, as well as HCPSS policies.

• Follows all guidelines for the retention and disposal of student cumulative and attendance records as directed by the HCPSS Student Records Manual.

• Accurately enters, manages, and verifies student data within the Student Information System to include grades and attendance as needed.

Attendance Tracking & Record Keeping:

• Manages, collects, and processes daily student attendance records, including absences, tardies, and early dismissals, accurately entering data into the student information system (SIS).

• Reviews and verifies all documentation (notes, emails, medical notes) submitted to excuse student absences, determining if they meet established criteria.

• Generates and distributes daily and other periodic attendance reports (e.g., tardy reports, monthly summaries) to administrators, teachers, and district personnel.

Student & Academic Operations Support:

• Section 540 Support

• Activates/Deactivates/Reactivates students in Case Management System

• Creates Section 504 Meeting Notices in Case Management System and sends to families

• Assists with setting up Section 504 meetings using the centralized calendar

• Parent/Teacher Conference Scheduling

• Class Scheduling (summer function)

• Report Card Distribution (quarterly)

ESSENTIAL KNOWLEDGE, SKILLS, AND ABILITIES
The below list is a summary of the knowledge, skills, and abilities required for success in this position, not an exhaustive or comprehensive list.
Knowledge:

• Regulatory Compliance: Deep understanding of FERPA (Family Educational Rights and Privacy Act) and state/local policies regarding the confidentiality and integrity of student records.

• Enrollment Procedures: Knowledge of standardized procedures for student registration, transfers, withdrawals, and residency verification.

• Records Management: Familiarity with records retention schedules and the legal requirements for the disposal of sensitive student data (e.g., HCPSS Student Records Manual).

• Attendance Policy: Knowledge of local criteria for "excused" vs. "unexcused" absences, including the validation of medical and legal documentation

Skills:

• Technical Proficiency: Advanced use of Student Information Systems (SIS) and specialized platforms like TIENET for managing student profiles, Section 504 notices, and academic data.

• Communication & Reception: Excellence in high-volume switchboard management and professional "front-of-house" representation for a diverse school community.

• Data Integrity: Precision in data entry for grades, attendance, and enrollment to ensure district-level reporting accuracy.

• Security Oversight: Proficiency in monitoring building access points and executing visitor management protocols to maintain a safe campus.

Abilities:

• Interpersonal Collaboration: Ability to work seamlessly with School Counselors, Pupil Personnel Workers (PPW), and Administrators to support student transitions.

• Multi-Tasking & Organization: Ability to provide clerical support to multiple departments simultaneously while managing a busy reception area.

• Attention to Detail: Ability to meticulously review residency proofs and medical notes to ensure strict adherence to county guidelines.

• Discretion: Ability to handle sensitive family situations and private student information with the highest level of ethics and professionalism.

ADDITIONAL REQUIREMENTS
Working Hours

• The duty day for this position is 7.5 hours, which will include a 30-minute unpaid, duty-free lunch period.

APPLICATION REQUIREMENTS
Complete applications must be submitted, and once your application has been submitted, you will not be able to add documentation or make any changes. Incomplete applications will not be accepted. Resumes will not be accepted in lieu of a completed application.
SELECTION CRITERIA
Applicants who meet the minimum qualifications will be included in further evaluation. Interviews will be limited to applicants who, in addition to meeting the basic requirements, have experience and education which most closely match the qualifications and the school system's needs.
EMPLOYMENT INFORMATION
Compensation
This is a 10-month per year position in the Howard County Education Association, Educational Support Professionals (HCEA-ESP) employee unit. The Secretaries and Assistants Salary Scale for this position is Grade 7 on the HCEA-ESP Secretaries and Assistants salary scale. Step placement will be in accordance with the salary procedures of the Howard County Public School System and the HCEA-ESP Master Agreement which considers relevant prior experience. Under the Fair Labor Standards Act, this position is not exempt from overtime.
Retirement
Membership in the Maryland State Retirement Agency (MSRA) pension plan is a mandatory condition of employment for all employees who meet the eligibility and membership criteria defined in the State Personnel and Pensions Article and the Code of Maryland Regulations (COMAR). A qualifying employee cannot reject membership, nor can an ineligible employee elect membership. The annual contribution to the pension plan will be 7% of an employee's annual salary.
Benefits
HCPSS offers a comprehensive benefits package for eligible employees. Information about additional benefits such as paid time off can be found in the negotiated agreement for employees in this bargaining unit.
Pre-Employment Requirements
Professional references will be contacted prior to any offer of employment. Recommended candidates will be required to provide references from current and recent supervisors.
All employees, regular and temporary, must be fingerprinted, have a criminal background investigation completed, and successfully complete the Maryland Employment History Review, pursuant to Section 6-113.2 of the Education Article, Annotated Code of Maryland. In addition, some positions will require completion of a physical examination and/or drug testing.
Anyone offered employment is required to provide proper identification and documentation of eligibility for employment in the United States. HCPSS participates in E-Verify and does not offer employee sponsorship.
For questions regarding this posting, please contact natasha_mahasa@hcpss.org .
EQUAL OPPORTUNITY EMPLOYER
To request an accommodation during the application or interview process due to a documented disability, please email humanresources@hcpss.org.
HCPSS celebrates diversity and is committed to creating an inclusive environment for all employees and applicants and prohibits discrimination, harassment, and retaliation of any kind. HCPSS is committed to the principle of equal employment opportunity for all employees in providing them with a work environment free of discrimination and harassment. All employment decisions at HCPSS are based on organizational needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, veteran status or present military service, family medical history or genetic information, family or parental status, or any other characteristic protected by federal, state or local laws.