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Student Housing Desk Assistant Jobs (NOW HIRING)

Power Life

Front Desk Assistant - Omaha, NE

Omaha, NE · On-site

$20/hr

The Front Desk Assistant position provides support to instructors and students during busy class transitions and throughout their shift. Their presence positively impacts interactions at the front ...

Power Life

Front Desk Assistant - Omaha, NE

Omaha, NE · On-site

$20/hr

Position details:The Front Desk Assistant position provides support to instructors and students during busy class transitions and throughout their shift. Their presence positively impacts ...

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Student Housing Desk Assistant information

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How much do student housing desk assistant jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for student housing desk assistant in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.

What is a student housing desk assistant?

Student Housing Desk Assistants are student employees who work at the front desks of residence halls or student housing facilities on college campuses. They assist residents and visitors by answering questions, handling mail and packages, checking out keys or equipment, and providing general customer service. Desk assistants also help maintain building security by monitoring access and reporting issues. This role often requires strong communication skills, reliability, and the ability to handle various administrative tasks. It's a valuable position for students seeking part-time work and experience in a service-oriented environment.

What are the key skills and qualifications needed to thrive as a student housing desk assistant?

To thrive as a Student Housing Desk Assistant, you need strong organizational skills, attention to detail, and familiarity with basic office procedures, often supported by a high school diploma or equivalent. Proficiency in using office software (such as Microsoft Office), email systems, and housing management databases is typically required. Excellent interpersonal communication, professionalism, and problem-solving abilities help you assist residents and handle challenging situations effectively. These skills ensure efficient front desk operations, positive resident experiences, and contribute to a safe and welcoming living environment.

What are some common challenges faced by student housing desk assistants, and how can they be managed effectively?

Student Housing Desk Assistants often encounter busy periods, especially during move-in and move-out times, which can lead to high volumes of resident requests and inquiries. Managing multiple priorities, such as handling package deliveries, responding to maintenance issues, and assisting with lockouts, requires strong organizational and communication skills. Maintaining professionalism and patience when dealing with difficult situations or upset residents is important. Staying organized, asking for support from supervisors when needed, and using clear communication with both residents and team members can help Desk Assistants effectively navigate these challenges.

What is the difference between Student Housing Desk Assistant vs Resident Assistant?

AspectStudent Housing Desk AssistantResident Assistant
CredentialsNone required, some positions prefer customer service experienceNone required, often selected based on leadership qualities
Work EnvironmentFront desk, administrative area within student housingResidence halls, communal living spaces
Employer & IndustryUniversity housing departments, property managementUniversity residence life programs
Common Search & ComparisonYesYes

The Student Housing Desk Assistant primarily handles administrative tasks at the front desk within student housing, focusing on customer service and administrative support. In contrast, the Resident Assistant is responsible for community building, peer support, and enforcing residence hall policies. While both roles serve students in housing environments, the Desk Assistant emphasizes administrative duties, whereas the Resident Assistant focuses on student engagement and support.

What cities are hiring for Student Housing Desk Assistant jobs?

Cities with the most Student Housing Desk Assistant job openings:

What states have the most Student Housing Desk Assistant jobs?

States with the most job openings for Student Housing Desk Assistant jobs include:

What are popular job titles related to Student Housing Desk Assistant jobs?

For Student Housing Desk Assistant jobs, the most frequently searched job titles are:

Student Housing Desk Assistant jobs near you
Infographic showing various Student Housing Desk Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, 1% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $43,356 per year, or $20.8 per hour.

Welcome Desk Assistant - Student Success

Fairmont, WV • On-site

Fairmont State University
Colleges, Universities, and Professional Schools • 201 - 500 employees
Learn more about Fairmont State Universityexternal

$12 - $15/hr

Full-time

Re-posted 20 days ago

Job description

Posting Details
Posting Detail Information
Student Requisition Number
2027022STP
Job Title
Welcome Desk Assistant - Student Success
Number of Positions Available
4
Funded by Federal Workstudy only
Yes
Description of Job Duties and Responsibilities
The Welcome Desk Assistant serves as the primary point of contact for the Office of Student Success in the Turley Center, providing exceptional customer service and administrative support to students, faculty, staff, and visitors.
Responsibilities for this position include but are not limited to:
  • Greeting and assisting students, faculty, staff, and campus visitors in a friendly and professional manner.
  • Answering telephone calls, directing inquiries, and providing accurate information regarding Student Success services.
  • Supporting the areas of Welcome Desk, Retention, Student Support & Outreach, Financial Aid, and Admissions Services.
  • Performing general clerical duties including data entry, scanning, filing, copying, and mail distribution.
  • Assisting with appointment scheduling, visitor check-in, and office coordination.
  • Supporting campus events, including setup, check-in, and post-event tasks.
  • Maintaining a clean, organized, and welcoming front desk environment.
  • Ensuring confidentiality of student information in compliance with FERPA regulations.
  • Communicating student concerns or needs to appropriate Student Success staff.
  • Assisting students with account-related questions, mail processing and distribution, document management, and other administrative functions in support of Student Success operations.
  • Other duties as assigned.

Minimum Qualifications
  • Customer service oriented with strong interpersonal communication skills.
  • Ability to maintain professionalism, punctuality, and reliability.
  • Strong attention to detail and organizational skills.
  • Ability to work independently and as part of a team.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Proficiency with Microsoft Office applications.
  • Ability to maintain confidentiality and adhere to university policies, including FERPA.
  • Must wear appropriate work attire consistent with university expectations.

Notes to Applicant
Student Appointment Length
Academic Year
Base Hourly Rate
$12.00-$15.00
Quicklink for Posting
https://www.fairmontstatejobs.com/postings/11013
Department/Supervision
Department
Student Success
Employment Location
Main Campus
Position will report to (title)
Associate Director of Retention Initatives
Recruitment/Advertising
Anticipated Hire Date
August 18, 2025
Job Posting Date
06/24/2026
Job Close Date
08/29/2026

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