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Student Financial Assistant Jobs in Missouri (NOW HIRING)

Washington University of St. Louis

$49K - $82K/yr

Evaluates financial aid applications and accurately awards federal, state and any institutional aid ... Reconcile payments, tuition, and fees. * Assist students with student billing questions and account ...

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Student Financial Assistant information

What is a student financial assistant?

Student financial assistants are individuals who help students navigate financial matters related to their education, such as applying for financial aid, scholarships, grants, and managing tuition payments. They may work in college or university financial aid offices, providing support and guidance to students and families. Their responsibilities often include answering questions about financial aid forms, assisting with budgeting, and ensuring students understand their financial responsibilities. Student financial assistants play a key role in making higher education more accessible by helping students secure funding and stay informed about their options.

What are the key skills and qualifications needed to thrive as a student financial assistant?

To thrive as a Student Financial Assistant, you need strong analytical skills, attention to detail, and a foundational understanding of finance or accounting, typically supported by coursework or relevant experience. Familiarity with financial management software, spreadsheets (such as Microsoft Excel), and student information systems is often required. Excellent customer service, problem-solving abilities, and clear communication help you effectively assist students and collaborate with staff. These skills ensure accurate financial processing, regulatory compliance, and positive interactions with students seeking support.

What are some typical challenges a student financial assistant may face when supporting students?

Student Financial Assistants often encounter challenges such as handling confidential information with discretion, managing a high volume of inquiries during peak times (like the start of semesters), and clearly explaining complex financial aid policies to students from diverse backgrounds. They must balance accuracy and empathy, ensuring students feel supported while adhering to regulations. Strong organization and communication skills are essential to navigate these aspects effectively.

What cities in Missouri are hiring for Student Financial Assistant jobs?

Cities in Missouri with the most Student Financial Assistant job openings:

Student Financial Assistant jobs near you

Student Finanacial Services Office Assistant

Saint Joseph, MO • On-site

Missouri Western State University
Colleges, Universities, and Professional Schools • 1 - 5K employees
Learn more about Missouri Western State Universityexternal

$14.75 - $18.50/hr

Part-time

Posted 19 days ago

Job description

Position Information
Position Title Student Finanacial Services Office Assistant Department Student Financial Services Appointment Term Academic Year (August - May) FLSA Non-Exempt Job Summary
The Student Financial Services Office Assistant provides exceptional customer service to students, families, faculty, and staff by supporting the daily operations of the Student Financial Services Office. This position assists with both financial aid and student accounts functions through frontline customer service, document management, administrative support, and special projects while maintaining confidentiality and accuracy.
Essential Duties
The Student Financial Services Office Assistant is responsible for:
  • Providing excellent customer service in person, over the phone, and through email
  • Assisting students and families with general Student Financial Services questions and direct them to appropriate staff when necessary
  • Assisting students with completing financial aid applications and forms
  • Answering phones and respond to routine inquiries
  • Scan, image, index, and electronically file documents into student records
  • Verifying student information for accuracy while maintaining confidentiality
  • Assisting with document processing and administrative projects
  • Supporting front counter operations and daily office functions
  • Assisting with payment processing and other cashiering support as assigned
  • Assisting with distribution of student refunds, checks, or other office materials following established procedures
  • Assisting with data entry, report preparation, and other clerical tasks
  • Maintaining an organized workspace and assist with filing and records management
  • Learning and following University, federal, and departmental policies and procedures
  • Performing other duties as assigned
Required Qualifications
  • MoWest Student
  • Degree Seeking
  • At least an overall 2.0 GPA
  • Enrolled at least part-time
Preferred Qualifications
  • Previous customer service experience
  • Experience working in an office environment
  • Basic knowledge of Microsoft Office (Word, Excel, Gmail)
Knowledge, Skills, and Abilities
  • Excellent customer service and interpersonal skills
  • Strong verbal and written communication skills
  • Ability to maintain confidentiality of student information
  • Strong attention to detail and organizational skills
  • Ability to prioritize multiple tasks in a fast-paced environment
  • Self-motivated and able to work independently while collaborating effectively with others
  • Willingness to learn new software systems and office procedures
  • Dependable with strong attendance and punctuality
  • Ability to work a consistent weekly schedule
Physical Demands Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Additional Demands Location where duties are to be performed
Eder Hall 103
Federal Work Study Not Required Hours of Work
20 hours per week
Schedule is variable based on class schedule
Please contact Student Financial Services with any questions about the schedule
Posting Detail Information
Posting Number ST298P Number of Vacancies 2 Open Date 08/12/2026 Priority Deadline 10/30/2026 Open Until Filled Yes Special Instructions Summary
All students are encouraged to apply for Federal Work Study. You must complete the Free Application for Federal Student Aid (FAFSA) and submit all requested documentation (if applicable) for your eligibility to be determined.
This position can hire a student who does or does not qualify for Federal Work Study eligibility. For more information on Federal Work Study eligibility, contact Student Financial Services. (Eder Hall 103; 816-271-4361; website)

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