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Student Financial Aid Assistant Jobs in Arizona (NOW HIRING)

Dine College

Financial Aid Technician

AZ · On-site

$18.51 - $19.23/hr

Provide basic information and assistance related to financial aid programs under established policies and procedures. * Assist students with completing financial aid forms and responding to requests ...

Diné College

Financial Aid Technician

Tsaile, AZ · On-site

$30K - $40K/yr

Provide basic information and assistance related to financial aid programs under established policies and procedures. * Assist students with completing financial aid forms and responding to requests ...

Dine College

Financial Aid Technician

Tsaile, AZ · On-site

$18.51 - $19.23/hr

Assist students with completing financial aid forms and responding to requests for documentation.Route complex questions, appeals, or exceptions to the Financial Aid Officer or Manager as appropriate.

Unitek Learning

Financial Aid Administrator

Phoenix, AZ · On-site

As our Financial Aid Administrator (FAA), you will meet and communicate with current, prospective ... Interacting with other departments to assist students * Maintaining up to date information on new ...

Unitek Learning

Financial Aid Administrator

Phoenix, AZ · On-site

As our Financial Aid Administrator (FAA), you will meet and communicate with current, prospective ... Interacting with other departments to assist students * Maintaining up to date information on new ...

Workforce Solutions

Financial Aid Advisor

Tempe, AZ

$19.50 - $25/hr

As our Financial Aid Administrator (FAA), you will meet and communicate with current, prospective ... Interacting with other departments to assist students * Maintaining up to date information on new ...

Unitek Learning

Financial Aid Advisor

Tempe, AZ · On-site

$19.50 - $25/hr

As our Financial Aid Administrator (FAA), you will meet and communicate with current, prospective ... Interacting with other departments to assist students * Maintaining up to date information on new ...

Unitek Learning

Financial Aid Advisor

Tempe, AZ · On-site

$19.50 - $25/hr

As our Financial Aid Administrator (FAA), you will meet and communicate with current, prospective ... Interacting with other departments to assist students * Maintaining up to date information on new ...

RSI

Student Finance Coordinator

Phoenix, AZ · On-site

$41K/yr

Meet with students and families to walk through tuition planning Guide them through FAFSA, MPN, and financial aid forms Provide clear answers and outstanding support, virtually and in person Stay ...

IEC CORP GROUP

Student Finance Advisor (63821)

Mesa, AZ · On-site

$18 - $25/hr

You will assist the Director of Student Finance in administering financial aid programs. Who Are We: UEI College is a leader in post-secondary career education and we are obsessed with student ...

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Student Financial Aid Assistant information

What does a student financial aid assistant do?

A Student Financial Aid Assistant helps students navigate the process of applying for and receiving financial aid, such as grants, scholarships, and loans. They assist with answering questions about eligibility, completing applications, and ensuring all necessary documentation is submitted on time. Additionally, they may help students understand their financial aid packages, maintain records, and provide general support to the financial aid office. Their role is essential in making higher education more accessible by guiding students through often complex financial aid processes.

What are the key skills and qualifications needed to thrive as a student financial aid assistant?

To thrive as a Student Financial Aid Assistant, you need strong organizational abilities, attention to detail, and knowledge of federal and institutional financial aid regulations, often supported by an associate's or bachelor's degree. Familiarity with student information systems (such as Banner or PeopleSoft), financial aid management software, and document processing tools is typically required. Excellent interpersonal skills, problem-solving abilities, and clear communication help in assisting students and collaborating with colleagues. These competencies are crucial for ensuring accurate aid processing, regulatory compliance, and providing effective support to students navigating complex financial aid processes.

What are some common challenges student financial aid assistants face when supporting students through the application process?

Student Financial Aid Assistants often encounter challenges such as helping students understand complex eligibility requirements, clarifying documentation needs, and managing tight deadlines for application submissions. They must be able to explain financial aid policies in clear, accessible language and provide empathetic support to students who may be experiencing financial stress. Additionally, staying up-to-date with frequently changing regulations and ensuring accuracy in data entry are essential to successfully assisting students.

What cities in Arizona are hiring for Student Financial Aid Assistant jobs?

Cities in Arizona with the most Student Financial Aid Assistant job openings:

Student Financial Aid Assistant jobs near you

Financial Aid Technician

Dine College

AZ • On-site

$18.51 - $19.23/hr

Full-time

Re-posted 14 days ago

Job description

Financial Aid Technician
Office of Financial Aid & Scholarships
Student Affairs
Tsaile Campus
Duty Schedule:
Monday - Friday; 8:00 AM - 5:00 PM; Weekly 40 Hours.
Summary/Objective of Position:
The Financial Aid Technician provides technical and clerical support for the administration of federal, state, tribal, and institutional financial aid programs, with a primary focus on Title IV Pell Grant awarding and the Federal Work-Study Program. This position supports students through the financial aid process by assisting with documentation, data entry, eligibility review, and compliance-related tasks. The Technician serves as a key point of contact for students and campus partners, maintains accurate financial aid records, and supports program monitoring and reporting in accordance with federal regulations and institutional policies.
Description of Essential Functions of the Position
Disclaimer: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements, or working conditions associated with the job. While this list is intended to reflect the current job accurately, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
  • Student Support & Front-Line Assistance - 30%
    • Serve as a first point of contact for students, parents, faculty, and staff regarding financial aid processes, application requirements, deadlines, and
    • Provide basic information and assistance related to financial aid programs under established policies and procedures.
    • Assist students with completing financial aid forms and responding to requests for documentation.
    • Route complex questions, appeals, or exceptions to the Financial Aid Officer or Manager as appropriate.
    • Maintain professional, respectful communication while supporting student access and customer service.
  • Application Processing & Verification Support - 20%
    • Collect, review, and process financial aid applications and supporting documents for completeness and accuracy.
    • Assist with verification activities by comparing FAFSA data, tax documentation, and verification worksheets.
    • Identify conflicting or missing information and request additional documentation from students.
    • Track and update financial aid files through the processing cycle to support timely awarding.
  • Awarding & Eligibility Processing Support - 20%
    • Assist with the processing and entry of Title IV Pell Grant awards under established guidelines.
    • Enter and update financial aid data in the financial aid management system.
    • Support the monitoring of Satisfactory Academic Progress (SAP) and assist with notifications and record updates.
    • Flag potential eligibility issues or unusual circumstances for review by senior financial aid staff.
    • Ensure aid awards remain within Cost of Attendance limits.
  • Federal Work-Study Program Support - 20%
    • Assist with the day-to-day administration of the Federal Work-Study Program, including award setup, work authorizations, and student employment
    • Monitor student work hours and earnings and report discrepancies to supervisors.
    • Maintain FWS records and assist with monthly and bi-weekly usage reports.
    • Support compliance requirements, including documentation related to reading tutor or family literacy placements.
    • Coordinate with Payroll and Human Resources to ensure accurate student employment coding.
  • Compliance, Records & Systems Support - 10%
    • Maintain accurate, complete, and confidential student financial aid records in compliance with FER PA and federal regulations.
    • Assist with routine data checks and reporting to identify discrepancies.
    • Support annual audits, program reviews, and file reviews as assigned.
    • Utilize financial aid and student information systems, including PowerFAIDS and Jenzabar, under established procedures.
    • Adhere to the financial aid calendar to ensure deadlines are met.
  • Other Duties as Assigned - as needed
    • Perform other related duties in support of the Office of Financial Aid.

QUALIFICATIONS
Education & Experience
Minimum:
  • Associate degree in Business Administration, Education, Accounting, or a related field. One (1) year of experience working in financial aid, higher education, student services, counseling, or related fields.

Preferred:
  • Bachelor's degree in Business Administration, Education, Accounting, Finance, or related field. One (1) year of experience working in financial aid, higher education student services, counseling, or related

Knowledge:
  • Knowledge and administration of Federal, State, and Tribal financial aid programs within the Federal, State, Tribal, and institutional compliance.
  • Experience in presentations, webinars, or digital resources in the area of Financial Literacy.
  • Experience in processing student financial aid through a relational database system is desired.
  • Experience in Financial Aid or Educational software programs. (Jenzabar, PowerFAIDS,etc.)

Skills:
  • Proficient skills with Microsoft Office (MS365): Excel, Word, etc.
  • Must have strong project management and organizational abilities and skills.
  • Strong written and verbal communication skills; writing, oral, active listening, and interpersonal skills
  • Work effectively in team situations
  • Excellent customer service skills using tact and diplomacy; professional and pleasant office manner
  • Excellent listening skills; patient and clam

Abilities:
  • Ability to prioritize information in a timely manner.
  • Ability to communicate clearly by phone and in person.
  • Detail-oriented and able to organize and manage multiple projects while maintaining a high level of accuracy.
  • Ability to handle multiple tasks and issues.
  • Ability to understand and explain to others technical information in a manner that is easily understood.
  • Ability to create presentations, webinars, and create resources.
  • Ability to analyze and interpret data.
  • Ability to adapt to system, process, and procedure changes.

Physical Requirements, Work Environment & Travel:
  • Work is typically done within an Office Work Environment.
  • At times the Financial Aid Advisor is required to lift typical office equipment and supplies.
  • Travel required to other campuses and sites.
  • Travel required by vehicle and at times by air to conferences/trainings out of state.
  • Able to work in a high-pressure office setting during peak business times of the year.

Other Requirement(s):
  • Valid State Driver's License.
  • Candidate must clear a pre-employment background check to ensure compliance with institutional, federal, and tribal Financial Aid regulations.

Please upload all documents relevant to the position you are applying for. This should include at a minimum;
(1) Resume,
(2) Three Letters of Recommendation (Dated within One-Year from the Application), and
(3) Copies of Academic Transcripts.
Other documents may be required for the position, for example, if claiming Navajo Preference upload your CIB (Certificate of Indian Blood) or DD-214 if claiming Veterans Preference. Please upload and appropriately title those documents if the position requires additional certification and/or licensures.
Note: if any documents are missing or not uploaded, your application will not be complete and therefore not considered.

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