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Student Desk Assistant Jobs in Virginia (NOW HIRING)

Operate the front desk by greeting guests and answering phone calls * Properly distribute mail and ... * Assist with event promotions (tabling, handing out flyers, etc.) * Interact with students and ...

Operate the front desk by greeting guests and answering phone calls * Properly distribute mail and ... * Assist with event promotions (tabling, handing out flyers, etc.) * Interact with students and ...

Operate the front desk by greeting guests and answering phone calls * Properly distribute mail and ... * Assist with event promotions (tabling, handing out flyers, etc.) * Interact with students and ...

Operate the front desk by greeting guests and answering phone calls * Properly distribute mail and ... * Assist with event promotions (tabling, handing out flyers, etc.) * Interact with students and ...

Operate the front desk by greeting guests and answering phone calls * Properly distribute mail and ... * Assist with event promotions (tabling, handing out flyers, etc.) * Interact with students and ...

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Student Desk Assistant information

See Virginia salary details

$7

$18

$27

How much do student desk assistant jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for student desk assistant in Virginia is $18.14, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $22.45 per hour, depending on experience, location, and employer.

What do you do as a student desk assistant?

A student desk assistant typically greets visitors, answers questions, manages phone calls, and provides information about campus services or events. They may also handle administrative tasks such as data entry, scheduling, and maintaining the cleanliness and organization of the reception area. Strong communication skills and basic computer knowledge are often required for this role.

What is the difference between Student Desk Assistant vs Student Office Assistant?

AspectStudent Desk AssistantStudent Office Assistant
Required CredentialsHigh school diploma or ongoing college educationHigh school diploma or college coursework
Work EnvironmentFront desk, reception area, campus facilitiesOffice settings, administrative areas on campus
Employer & Industry UsageUniversities, colleges, campus servicesEducational institutions, administrative offices
Common Search & ComparisonFrequently compared for campus customer service rolesOften compared for administrative support roles

The Student Desk Assistant typically handles front desk duties, greeting visitors, and managing campus inquiries, while the Student Office Assistant supports administrative tasks like filing, data entry, and office organization. Both roles are common in campus environments and require similar educational backgrounds, but they differ mainly in their specific responsibilities and work settings.

What is a student desk assistant?

Student Desk Assistants are typically college or university students who work at residence hall or campus building front desks. Their primary responsibilities include assisting residents and visitors, answering questions, monitoring access, handling mail and packages, and supporting the overall safety and security of the building. Desk Assistants often serve as the first point of contact for students and guests, providing important information and services. These positions help students gain customer service, communication, and organizational skills while contributing to campus life.

What challenges do student desk assistants face and how can they manage them?

Student Desk Assistants often experience high volumes of inquiries and foot traffic during peak times, such as the start of semesters or campus events. Managing multiple requests at once requires strong organizational skills and the ability to prioritize tasks quickly. Utilizing checklists, staying calm under pressure, and communicating clearly with both team members and visitors are key strategies for handling busy periods efficiently. Many teams also provide training and established protocols to support Desk Assistants during these times, ensuring everyone can deliver prompt, helpful service.

What skills and qualifications are needed to be a student desk assistant?

To thrive as a Student Desk Assistant, you need strong organizational skills, attention to detail, and basic computer literacy, often supported by enrollment in a college or university. Familiarity with office software, email platforms, and campus management systems is typically required. Excellent customer service, communication, and problem-solving skills help you interact effectively with students, staff, and visitors. These abilities ensure smooth daily operations, positive first impressions, and efficient support within an academic environment.
What cities in Virginia are hiring for Student Desk Assistant jobs? Cities in Virginia with the most Student Desk Assistant job openings:

Student Services Assistant - Help Desk

Virginia Department of Human Resource Management

Accomac, VA • On-site

Other

Posted 7 days ago


Virginia Alcoholic Beverage Control Authority rating

5.2

Company rating: 5.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

821st of 844 rated public administrative organizations


Job description

Student Services Assistant - Help Desk

Eastern Shore Community College is a member of the Virginia Community College System. The College serves the residents of Accomack County and Northampton County as a two-year institution of higher learning. Operating under policies established by the State Board for Community Colleges and the Eastern Shore Community College Board, the college is financed primarily with state funds, supplemented by contributions from the two counties and the Eastern Shore Community College Foundation. The Student Services Help Desk Assistant will provide help desk services which includes receiving visitors in the student services lobby, directing them to appropriate offices, assisting students with the electronic application, providing general information, answering phone calls, scheduling advising and placement testing, and assisting Student Services offices on a daily basis.

Minimum Qualifications:

  • Excellent oral and written communications skills
  • Ability to maintain good rapport with students and the public
  • Ability to learn and use the college's student information system
  • Demonstrated ability to maintain confidentiality and professionalism
  • Excellent computer skills including working knowledge of Microsoft suite programs, Google suite programs, Zoom, Outlook, and other software at an intermediate level.
  • Experience creating, organizing, and maintaining shared calendars and shared documents.
  • Ability to scan electronic records.
  • Demonstrated ability to multi-task in a fast-paced student environment while paying attention to details and completing tasks efficiently and accurately.

Additional Considerations:

  • Experience working in an office setting, preferred.
  • Experience working with databases, preferred.

Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer


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