ZipRecruiter

Log In

1

Student Aid Jobs in Reston, VA (NOW HIRING)

Marymount University

Financial Aid Counselor

Arlington, VA · On-site

$50K - $55K/yr

We serve not only our students-but one another-creating a culture where teamwork, adaptability, and ... JOB SUMMARY The Financial Aid Counselor provides excellent customer service and guidance to ...

Howard University

Financial Aid Counselor-1

Washington, DC · On-site

$44K - $58K/yr

May be responsible for the supervision of student employees in the financial aid office. NATURE AND SCOPE: Internal contacts include students, faculty and staff. External contacts include families ...

ECPI University

Financial Assistance Advisor

Manassas, VA · On-site

$20 - $24.50/hr

Advises students about methods to pay for their education, financial aid eligibility, application procedures, financial assistance programs, costs, indebtedness, money management and financial ...

next page

Showing results 1-20

All JobsStudent Aid JobsStudent Aid Jobs in Reston, VA

Student Aid information

See Reston, VA salary details

$7

$17

$25

How much do student aid jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for student aid in Reston, VA is $17.24, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $19.28 per hour, depending on experience, location, and employer.

What are Student Aid jobs?

Student Aid jobs are positions, often part-time, designed for students to assist with administrative, clerical, or support tasks within educational institutions or related organizations. These roles provide students with valuable work experience while allowing them to earn money to help cover educational and living expenses. Tasks can include filing, answering phones, assisting faculty or staff, and helping with campus events. Student Aid jobs are commonly available through work-study programs or campus employment offices, and they can offer flexible schedules to accommodate class commitments.

What is the difference between Student Aid vs Student Counselor?

AspectStudent AidStudent Counselor
Required CredentialsHigh school diploma or equivalent; some roles may require post-secondary educationBachelor’s degree in education, counseling, or related field; certifications may be preferred
Work EnvironmentEducational institutions, financial aid offices, online platformsSchools, colleges, universities, student support centers
Employer & Industry UsageEducational institutions, government agencies, financial aid organizationsEducational institutions, counseling centers, student services departments
Common Search & Comparison IntentUnderstanding financial aid options, application processesProviding student support, academic and personal counseling

Student Aid primarily focuses on assisting students with financial support, including managing applications and eligibility. Student Counselors, on the other hand, provide guidance on academic, personal, and career development. While both roles serve students, Student Aid is more finance-oriented, whereas Student Counselors focus on holistic student well-being and success.

What are the key skills and qualifications needed to thrive as a Student Aid, and why are they important?

To thrive as a Student Aid, you need strong organizational abilities, attention to detail, and a basic understanding of office or academic procedures, often supported by a high school diploma or enrollment in a college program. Familiarity with administrative tools such as Microsoft Office Suite, student information systems, and email platforms is typically required. Excellent communication, teamwork, and problem-solving skills help Student Aids interact effectively with students, faculty, and staff. These competencies ensure efficient support for educational operations and provide a positive experience for the campus community.

How does a Student Aid typically collaborate with faculty and administrative staff in their daily work?

Student Aids frequently interact with both faculty and administrative staff to support classroom activities, manage paperwork, and assist with event coordination. They may help with grading assignments, organizing course materials, or providing technical support during lectures. Effective communication and reliability are key, as Student Aids often serve as a bridge between students and staff. This collaboration offers valuable exposure to different departments and can help build strong professional relationships on campus.
What job categories do people searching Student Aid jobs in Reston, VA look for? The top searched job categories for Student Aid jobs in Reston, VA are:
What cities near Reston, VA are hiring for Student Aid jobs? Cities near Reston, VA with the most Student Aid job openings:
Student Aid jobs near you

Federal Student Aid Regulatory Case Analyst

RavenTek

Washington, DC • On-site

Full-time

Re-posted 6 days ago

Job description

Job Type
Full-time
Description
Job Title: Federal Student Aid Regulatory Case Analyst
Department: Operations - Services
Reports To: RavenTek Program Manager
Location: Remote
Schedule: Monday - Friday
Hours: Full-time, 40-hours/week
FLSA Status: Hourly, Nonexempt
Clearance: Public Trust
Position Summary
The Federal Student Aid Regulatory Case Analyst supports the Department of Education, Federal Student Aid (FSA) Ombudsman by reviewing, analyzing, and resolving complex consumer financial and regulatory cases in accordance with applicable federal statutes (Title IV), regulations, and established program guidance. This role performs comprehensive case reviews, gathers and evaluates documentation from multiple sources, applies statutory and regulatory criteria, and prepares structured written determinations for both internal and government review. This position is accountable for maintaining high standards of accuracy, documentation integrity, and productivity within a performance-based contract environment. The performance of this position is key to RavenTek's performance on the contract, and therefore RavenTek's mission to support the customer.
Requirements
Essential Duties and Responsibilities
  • Assess assigned cases to determine jurisdiction, scope, and appropriate course of action.
  • Perform detailed document reviews and comprehensive fact gathering from internal and external sources.
  • Evaluate cases in accordance with applicable federal statutes, regulations, and internal policies, including financial assistance or consumer protection frameworks as applicable.
  • Apply Federal Student Aid (FSA) program guidance, including Title IV considerations, to case evaluations and determinations, as applicable.
  • Develop structured written analyses utilizing the Issue-Rule-Analysis-Conclusion (IRAC) methodology or a comparable analytical framework.
  • Prepare professional correspondence and resolution summaries for internal and government review.
  • Record all actions, findings, and outcomes in case management/CRM systems in accordance with documentation standards.
  • Maintain accuracy, completeness, and compliance with established quality assurance standards and performance metrics.
  • Manage assigned caseload to achieve defined productivity targets and service level requirements in a performance-based environment.
  • Ensure case processing throughput aligns with contractual performance metrics and service level agreements.
  • Engage in quality reviews, calibration sessions, training activities, and continuous improvement initiatives.
  • Participate in Ombudsman-specific case handling processes and ensure alignment with Federal Student Aid case management protocols.
  • Enter actual time worked, once complete, at the end of the day, or no later than 10:00 a.m. the following workday, and submit timesheets at the end of each pay period.
  • Submit Monthly Status Reports on a regular basis, as required.
  • Monitor RavenTek email on a regular basis, at least 3 times per week, and respond accordingly.
  • Complete required compliance training as assigned.
  • Other duties as assigned.

Knowledge and Critical Skills
  • Capable of applying advanced analytical and critical thinking to complex regulatory scenarios.
  • Demonstrated expertise in structured professional writing and preparation of formal case determinations.
  • Proven capacity to manage multiple cases concurrently while maintaining accuracy and meeting productivity expectations.
  • Meticulous attention to detail and disciplined documentation practices.
  • Proficiency in Microsoft Office Suite applications.
  • Self-directed work style suited for an independent remote environment with high accountability and performance expectations.
  • Familiarity with Federal Student Aid (FSA) programs, Title IV regulations, or Ombudsman case resolution processes.

Education & Work Experience
  • Bachelor's degree in Business, Public Administration, Legal Studies, Finance or related field.
  • Minimum of 4 years of progressive professional experience in regulatory case management, quality assurance, compliance review, or a closely related analytical field in lieu of a degree.
  • Extensive experience reviewing, interpreting, and synthesizing complex documentation and case records.
  • Practical experience operating within a CRM or case management system (Salesforce preferred).

Certifications, Licenses
  • N/A

Special Requirements
  • Must be a U.S citizen.
  • Must be able to obtain and maintain Public Trust level clearance.

Work Environment
Employee will primarily work remotely in a professional home office environment with standard computer and communications equipment. Typical indoor and computer related noise level, and typical office, paper, and equipment related dust. Exposure to video display terminals occurs on a regular basis.
Physical Demands
To successfully perform the essential functions of the job, the employee needs to be able to sit at a workstation for extended periods; use hand(s) to handle or feel objects, tools, or controls; reach with hands and arms; talk and hear; see to read printed materials and computer screens; mobility to work in a typical office setting. Ability to work on desktop or laptop computer for extended periods of time reading, reviewing/analyzing information, and may be required to provide recommendations, summaries and/or reports in written format. Must be able to effectively communicate with others verbally and in writing. Employee must be able to lift and/or move moderate amounts of weight, typically up to 20 pounds. Regular and predictable attendance is essential.
ADA: RavenTek will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.
EEO/AA: RavenTek does not discriminate based on race, color, national origin, sex, religion, age, disability, sexual orientation, gender identity, veteran status, height, weight, or marital status in employment or the provision of services and is an equal access/equal opportunity/affirmative action employer.
This job description is not intended to be an all-inclusive list of duties and standards of the position and will be reviewed periodically as duties and responsibilities change with business necessity. Essential job functions are subject to modification. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

Apply