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Student Account Representative Jobs in Virginia (NOW HIRING)

Ra

Sales Representative

Glen Allen, VA · On-site

Inside Sales Representative Job Location: Glen Allen, VA This is what you will do ... You will be generating new accounts in the student educational travel industry via telemarketing ...

Music & Arts

Education Account Manager

Fairfax, VA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Our Education Account Managers are the frontline relationship builders, problem solvers, and ... and represent Music & Arts as a trusted partner to students, teachers, and the broader school ...

Ra

Inside Sales Representative

Glen Allen, VA · On-site

Inside Sales Representative Job Location: Glen Allen, VA This is what you will do ... You will be generating new accounts in the student educational travel industry via telemarketing ...

Langley

Collections Representative

Newport News, VA · On-site

$17.64 - $21.78/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support for Student Loan Repayment. * Abundant Career Growth Opportunities. Time Off That Matters ... Performs skip-tracing and documents accounts accordingly to negotiate payment, following all ...

Tidewater Tech

Admissions Representative

Norfolk, VA · On-site

$30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Whether your background is in admissions, enrollment, recruiting, business development, account ... Guide students through every stage of the admissions process: inquiry, appointment setting ...

Signal Vine, LLC

Account Executive (REMOTE)

Alexandria, VA · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... student outcomes. If you're up to the challenge, keep reading. Who We Are Signal Vine is the ... Represent company at industry events and customer locations as needed Qualifications Who You Are ...

Signal Vine, Inc

Account Executive (REMOTE)

Alexandria, VA · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... student outcomes. If you're up to the challenge, keep reading. Who We Are Signal Vine is the ... Represent company at industry events and customer locations as needed Qualifications Who You Are ...

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All JobsStudent Account Representative JobsStudent Account Representative Jobs in Virginia

Student Account Representative information

See Virginia salary details

$25.8K

$55.9K

$91.2K

How much do student account representative jobs pay per year?

As of Aug 17, 2026, the average yearly pay for student account representative in Virginia is $55,927.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,700.00 and $69,900.00 per year, depending on experience, location, and employer.

What does a student account representative do?

A Student Account Representative is responsible for managing and maintaining student financial accounts at educational institutions. They process payments, handle billing inquiries, resolve account discrepancies, and assist students with understanding their tuition charges and payment options. Additionally, they may work on collections for overdue accounts and provide guidance on financial policies and procedures. Their role is essential in ensuring that students' financial records are accurate and up to date.

How does a student account representative typically interact with students and other departments to resolve billing issues?

Student Account Representatives regularly collaborate with students, financial aid staff, and academic departments to address billing questions and resolve account discrepancies. They act as a key point of contact for students navigating tuition payments, payment plans, and holds on their accounts. Effective communication and problem-solving skills are essential, as representatives often clarify complex policies and coordinate solutions across multiple campus offices. This role provides valuable experience in customer service and higher education administration, making it a strong foundation for career growth within student services or financial operations.

What are the key skills and qualifications needed to thrive as a student account representative, and why are they important?

To thrive as a Student Account Representative, you need a solid understanding of accounting principles, attention to detail, and relevant experience in financial services or higher education, often supported by a degree in business or accounting. Familiarity with student information systems, billing software, and financial databases such as Banner or PeopleSoft is typically required. Strong interpersonal skills, problem-solving abilities, and effective communication are crucial for handling sensitive financial matters and assisting students. These skills ensure accurate account management, timely resolution of issues, and a positive experience for students navigating their financial obligations.

What is the difference between Student Account Representative vs Student Financial Aid Advisor?

AspectStudent Account RepresentativeStudent Financial Aid Advisor
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationBachelor's degree in education, finance, or related field; certifications may be beneficial
Work EnvironmentOffice setting within educational institutions or financial service companiesOffice or counseling setting within colleges or universities
Employer & Industry UsageEducational institutions, student loan companies, financial service providersColleges, universities, financial aid offices
Common Search & Comparison IntentUnderstanding roles related to student accounts and billingUnderstanding roles related to student financial aid and funding options

The Student Account Representative primarily manages student billing, payments, and account inquiries, focusing on financial transactions. In contrast, the Student Financial Aid Advisor assists students with financial aid applications, scholarships, and funding options. Both roles support students' financial needs but differ in their focus areas within the educational finance sector.

What job categories do people searching Student Account Representative jobs in Virginia look for?

The top searched job categories for Student Account Representative jobs in Virginia are:

Student Account Representative jobs near you
Infographic showing various Student Account Representative job openings in Virginia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $55,927 per year, or $26.9 per hour.

Admissions Representative

ECPI University

Newport News, VA • On-site

$21.25 - $26.50/hr

Full-time

Re-posted yesterday

ECPI University rating

6.1

Company rating: 6.1 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

552nd of 618 rated colleges and universities

Job description

Good Faith Pay Range: In accordance with Virginia law, the good-faith hourly pay range for this position is $21.25-$26.50 per hour. Actual compensation will be determined based on the candidate's qualifications, education, experience, skills, and other legitimate business factors.
Overview
Admissions Representative
This position will work at ECPI University's Newport News, VA campus location.
Transform your Career at ECPI University
Since 1966, the dedicated employees at ECPI University have helped students achieve their goals via practical training and career-focused education with over 50 Associates, Bachelor's and Master's Programs. Our culture is to prioritize our students' success through the support of our dynamic team and industry focused curriculum.
Visit www.ecpi.edu/employment to learn more about how you can help people improve their lives through education.
Position Summary
Are you seeking a career at a university that promotes the enhancement of each student's professional and personal life through education? Then a career as an Admissions Representative with ECPI University may be for you!!
Our Admissions team continues to expand to support our prospective students. If you have prior experience in sales, recruitment, marketing, or client services and consider some of your strengths to be in your communication, relationship-building, follow- through, accountability, change management and teamwork competencies, you are encouraged to apply!
Our Admissions Representative opportunity will play a key role in bringing new students into our career programs and providing them with the opportunity to achieve their goals. You will serve as a recruiter, advisor and guide in the journeys of our prospective student learners.
Admissions Representatives assist qualified potential students through the admissions process in an efficient, professional and supportive manner. Admissions Representatives set appointments, conduct in-depth interviews and tours of the campus, and provide accurate information regarding ECPI University programs in order to assist potential students in identifying the ECPI University program that will best meet their needs.
Responsibilities
  • Provide excellent customer service to potential students through consistent and effective outreach and follow-up
  • Make outbound calls to prospective students who have expressed an interest in attending the university
  • Meet with potential students to accurately explain program offerings; discuss and advise suitable programs in accordance with the student's interests, qualifications, and career goals
  • Represent the university both on and off campus to prospective students, parents and other individuals or organizations involved in the college selection process
  • Attend all admissions department meetings and training sessions
  • Accurately account for all inquiries and admissions activity associated with all inquiries; complete daily activity reports
  • Ensure that all enrollment paperwork is completed accurately and in a timely manner
  • Keep all required reports current and accurate, including information stored in university systems
  • Adhere to a strict code of ethics and comply with all ECPI University policies and procedures, State and Federal laws and accrediting body regulations
  • Network and build strong relationships to generate referrals
  • Work collaboratively with other departments to ensure student satisfaction
  • Assist in the planning and implementation of on-campus events and programs for groups and individuals

Qualifications
Education/Experience
  • Bachelor's degree preferred
  • 1-3 years of successful experience in sales, marketing, public relations, recruitment or other related field strongly preferred
  • 2-3 years of related experience to include appointment setting, interviewing, relationship building, client services, commitment to follow-up skills, coordinating programs and events, etc.
  • Any equivalent combination of education and experience

Skills/Abilities
  • Passionate about helping others achieve their educational and career goals
  • Excellent customer service skills; to include the ability to effectively follow up and follow through
  • Effective oral and written communication skills
  • Effective computer skills as well as familiarity with the professional use of social media
  • Demonstrated ability to work effectively both independently as well as part of a team

Benefits of Employment
ECPI University provides a comprehensive benefits program designed to help our faculty and staff stay healthy, feel supported, and maintain a work/life balance. To learn more about benefits at ECPI University, click HERE.
Committed to excellence and innovation, ECPI University is proud to be an equal opportunity employer.
#LI-AG1
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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