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Student Account Manager Jobs in Ohio (NOW HIRING)

Xavier University

Student Account Specialist

Cincinnati, OH · On-site

$18.25 - $25/hr

The Student Account Specialist plays an important role in supporting this mission by helping ... Manage student refund processes, including processing, issuing, tracking returned refunds, and ...

Burletto

Be Seen First

Entry Level Customer Account Manager

Columbus, OH · On-site

$42K - $51K/yr

... student mentality and motivation for their future success. How do I apply for the Account Manager role? Submit your resume. Check out our website for more information. Go to our Facebook, LinkedIN or ...

Burletto

Be Seen First

Entry Level Customer Account Manager

Columbus, OH · On-site

$42K - $51K/yr

... student mentality and motivation for their future success. How do I apply for the Account Manager role? Submit your resume. Check out our website for more information. Go to our Facebook, LinkedIN or ...

trane technologies

Account Manager RHVAC

Columbus, OH · On-site

As an Account Manager at Trane, your primary responsibility will be to develop and maintain ... student debt support. Disclaimer: Benefit offerings may vary depending on Collective Bargaining ...

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Student Account Manager information

See Ohio salary details

$25.2K

$56.6K

$104.6K

How much do student account manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for student account manager in Ohio is $56,573.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,100.00 and $62,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a student account manager?

A Student Account Manager typically requires knowledge of accounting principles, familiarity with student financial services, and a relevant degree such as accounting, finance, or business administration. Proficiency with student information systems (SIS), financial management software, and payment processing platforms is common, along with experience in regulatory compliance. Strong communication, problem-solving, and customer service skills help build positive relationships with students and resolve account issues efficiently. These skills ensure accurate account management, regulatory adherence, and support for students navigating financial matters.

What does a student account manager do?

A Student Account Manager is responsible for overseeing and managing students' financial accounts at educational institutions. This includes processing tuition payments, managing billing inquiries, assisting with payment plans, and resolving account discrepancies. They often serve as a primary contact for students and families regarding financial matters and work closely with other departments to ensure accurate records. Their goal is to provide support and guidance to help students understand and fulfill their financial obligations.

Can I be a student account manager with no experience?

Student account manager roles typically require some customer service, communication, or administrative skills, but many entry-level positions do not require prior experience. Employers often provide training, and having a basic understanding of computer tools like spreadsheets or CRM systems can be helpful. Candidates without experience can still qualify if they demonstrate strong organizational and interpersonal skills.

How much does a student account manager get paid?

The average salary for a student account manager ranges from $30,000 to $50,000 per year, depending on experience, location, and the organization. Entry-level positions may start lower, while experienced managers or those in larger institutions can earn higher salaries. Compensation often includes benefits such as health insurance and paid time off.

What are the main challenges student account managers face when assisting students with account issues?

Student Account Managers often encounter challenges such as explaining complex billing statements, resolving disputes over charges, and helping students navigate payment plans while maintaining compliance with institutional policies. Balancing empathy for students' financial concerns with the need to enforce deadlines and policies can also be demanding. Strong communication and problem-solving skills are essential, as the role frequently involves collaborating with financial aid offices, registrars, and students to find timely solutions.

What is the difference between Student Account Manager vs Student Financial Advisor?

AspectStudent Account ManagerStudent Financial Advisor
CredentialsTypically requires a bachelor's degree in business, finance, or related fieldRequires a degree in finance, economics, or related field; certifications like CFP may be preferred
Work EnvironmentEducational institutions, student services officesFinancial institutions, advising firms, or educational settings
Employer & IndustryUniversities, colleges, student service departmentsBanks, credit unions, financial planning firms
Common Search & ComparisonYesYes

The main difference is that a Student Account Manager focuses on managing student accounts, billing, and payments within educational institutions, while a Student Financial Advisor provides financial planning and advice to students regarding loans, investments, and financial aid. Both roles require related financial credentials and work in educational or financial environments, but their core responsibilities differ significantly.

What are popular job titles related to Student Account Manager jobs in Ohio? For Student Account Manager jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Student Account Manager jobs in Ohio look for? The top searched job categories for Student Account Manager jobs in Ohio are:
What cities in Ohio are hiring for Student Account Manager jobs? Cities in Ohio with the most Student Account Manager job openings:
Student Account Manager jobs near you

Student Accounts Manager

Ohio Wesleyan University

Delaware, OH • On-site

Full-time

Posted 19 days ago

Job description

Ohio Wesleyan University is seeking a collaborative, service-oriented accounting professional to serve as its Student Accounts Manager. This position offers a unique opportunity to combine accounting expertise, operational leadership, and student engagement to support student success and the University’s mission.

The Student Accounts Manager leads the University’s student accounts operations, including billing, cashiering, collections, account reconciliation, regulatory compliance, and student financial communications. The position also partners across campus to promote financial literacy, assist students and families in understanding their financial responsibilities, and support institutional retention efforts by helping students overcome financial barriers to enrollment and persistence.

What You’ll Do

As the University’s Student Accounts Manager, you will:

  • Manage all aspects of student billing, payment processing, cashiering, collections, and student account operations.
  • Ensure the accurate assessment of tuition, fees, payments, refunds, and account reconciliations.
  • Develop and deliver financial literacy resources and educational programming that support informed financial decision-making.
  • Provide financial counseling and payment guidance to students and families while supporting student retention and persistence initiatives.
  • Oversee cashiering operations, collection processes, third-party billing, and relationships with external payment and collection vendors.
  • Serve as the functional administrator for the University’s student accounts system (PowerCampus Student Accounts).
  • Develop, implement, and maintain internal controls, policies, and procedures that promote financial accuracy, compliance, and operational efficiency.
  • Partner with Financial Aid, Enrollment Management, Student Success, Residential Life, the Registrar, Information Services, and other campus departments to provide exceptional service to students and families.
  • Administer IRS Form 1098-T reporting and ensure compliance with applicable federal, state, and institutional regulations.
  • Assist with month-end reconciliations, year-end close activities, and annual audit preparation.
  • Supervise Student Accounts staff, fostering accountability, continuous improvement, and outstanding customer service.


What We’re Looking For

We’re seeking a professional who enjoys solving complex financial challenges while building strong relationships with students, families, and campus partners.

Required Qualifications
  • Minimum of five years of progressively responsible experience in Student Accounts or Bursar operations, accounts receivable, student accounts, or a related financial operations role within higher education.
  • Strong customer service, communication, and interpersonal skills.
  • Bachelor’s degree.
  • Proficiency with Microsoft Excel and Microsoft Word.
  • Ability to prioritize multiple responsibilities while maintaining accuracy and meeting deadlines.


Preferred Qualifications

Experience in one or more of the following is strongly preferred:

  • Financial counseling or financial literacy programming.
  • Student retention or student success initiatives.
  • IRS Form 1098-T reporting and FERPA compliance.
  • Cashiering, accounts receivable, and collections experience.
  • PowerCampus (Ellucian), Microsoft Dynamics GP, Flywire, Nelnet ePayment, or similar enterprise systems.
  • Advanced Microsoft Excel skills, including Pivot Tables, XLOOKUP/VLOOKUP, INDEX/MATCH, and data analysis.
  • Process improvement, workflow automation, and operational efficiency initiatives and reporting.
  • Supervisory experience and staff development.

Successful candidates will also demonstrate strong analytical and problem-solving abilities, sound judgment, exceptional organizational skills, and the ability to communicate financial information effectively to students, families, and colleagues from diverse backgrounds.

Completed applications will include:

1) Cover Letter

2) Resume or Curriculum Vitae

3) The names, titles and contact information for three professional references.

Please e-mail application materials to: jobs@owu.edu


NOTE: Employment sponsorship is not available for this position. Applicants must be currently authorized to work in the United States.


Why Ohio Wesleyan?

Ohio Wesleyan University is committed to providing a welcoming, inclusive, and student-centered environment where employees make a meaningful impact every day. As Student Accounts Manager, you’ll play an important role in helping students successfully navigate the financial aspects of their education while ensuring the integrity and effectiveness of the University’s student financial operations.

If you’re an accounting professional who values collaboration, continuous improvement, exceptional customer service, and supporting student success, we encourage you to apply and become part of the Ohio Wesleyan community.