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Student Account Manager Jobs in Springboro, OH (NOW HIRING)

Auxilio

Accounts Payable Corporate

Cincinnati, OH · On-site

$20.50 - $26.25/hr

Across several categories, we provide specialized, expert management of the student environment, saving clients' time and money to reinvest in the student experience. Scope: Accounts Payable ...

AUXILIO INC

Accounts Payable Corporate

Cincinnati, OH · On-site

$20.50 - $26.25/hr

Across several categories, we provide specialized, expert management of the student environment, saving clients' time and money to reinvest in the student experience. Scope: Accounts Payable ...

AUXILIO INC

Accounts Payable Corporate

Cincinnati, OH · On-site

$20.50 - $26.25/hr

Across several categories, we provide specialized, expert management of the student environment, saving clients' time and money to reinvest in the student experience. Scope: Accounts Payable ...

Kaizen Lab Inc.

Treasurer Dayton, OH

Centerville, OH · On-site

$60 - $80/hr

Prepares monthly reconciliation of all bank accounts * Manage formal reports and company bank ... our students, we invite you to join our team at Morgan Education Services. To apply, please fill ...

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Student Account Manager information

See Springboro, OH salary details

$23.4K

$52.5K

$97K

How much do student account manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for student account manager in Springboro, OH is $52,468.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,500.00 and $58,200.00 per year, depending on experience, location, and employer.

What does a student account manager do?

A Student Account Manager is responsible for overseeing and managing students' financial accounts at educational institutions. This includes processing tuition payments, managing billing inquiries, assisting with payment plans, and resolving account discrepancies. They often serve as a primary contact for students and families regarding financial matters and work closely with other departments to ensure accurate records. Their goal is to provide support and guidance to help students understand and fulfill their financial obligations.

What are the key skills and qualifications needed to thrive as a student account manager?

A Student Account Manager typically requires knowledge of accounting principles, familiarity with student financial services, and a relevant degree such as accounting, finance, or business administration. Proficiency with student information systems (SIS), financial management software, and payment processing platforms is common, along with experience in regulatory compliance. Strong communication, problem-solving, and customer service skills help build positive relationships with students and resolve account issues efficiently. These skills ensure accurate account management, regulatory adherence, and support for students navigating financial matters.

What are the main challenges student account managers face when assisting students with account issues?

Student Account Managers often encounter challenges such as explaining complex billing statements, resolving disputes over charges, and helping students navigate payment plans while maintaining compliance with institutional policies. Balancing empathy for students' financial concerns with the need to enforce deadlines and policies can also be demanding. Strong communication and problem-solving skills are essential, as the role frequently involves collaborating with financial aid offices, registrars, and students to find timely solutions.

What is the difference between Student Account Manager vs Student Financial Advisor?

AspectStudent Account ManagerStudent Financial Advisor
CredentialsTypically requires a bachelor's degree in business, finance, or related fieldRequires a degree in finance, economics, or related field; certifications like CFP may be preferred
Work EnvironmentEducational institutions, student services officesFinancial institutions, advising firms, or educational settings
Employer & IndustryUniversities, colleges, student service departmentsBanks, credit unions, financial planning firms
Common Search & ComparisonYesYes

The main difference is that a Student Account Manager focuses on managing student accounts, billing, and payments within educational institutions, while a Student Financial Advisor provides financial planning and advice to students regarding loans, investments, and financial aid. Both roles require related financial credentials and work in educational or financial environments, but their core responsibilities differ significantly.

What cities near Springboro, OH are hiring for Student Account Manager jobs?

Cities near Springboro, OH with the most Student Account Manager job openings:

Student Account Manager jobs near you

School Certifying Official and Veterans Benefits Manager

Wright State University

Dayton, OH • On-site

$55K/yr

Full-time

Re-posted 4 days ago

Wright State University rating

6.0

Company rating: 6.0 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

572nd of 628 rated colleges and universities

Job description

Position Information
Position Information (Default Section)
EEO Statement
Wright State University is an equal opportunity employer.
Faculty Rank or Job Title
School Certifying Official and Veterans Benefits Manager
Job Category:
Department
Veteran & Military Center
EEO number:
Position FTE
100%
Minimum Annual Salary
$55,000
Salary Band:
UC S04
Job Summary/Basic Function:
To serve as a School Certifying Official (SCO) and Veterans Benefits Coordinator for Wright State University by administering VA education benefits, ensuring accurate certification and regulatory compliance, and coordinating with university offices and external agencies. Provide education benefits support and services to veterans, service members, dependents, and other military-connected students and support the operations of the Veteran and Military Center (VMC) and other duties as assigned.
Minimum Qualifications
  • Bachelor's degree and a minimum of 3-years responsible experience in higher education administration, veterans' benefits, student services, registrar operations, financial aid, student accounts, military education programs, or a related field.
  • Experience interpreting and applying federal, state, institutional, or other regulatory policies and procedures; maintaining accurate records; protecting sensitive information; and ensuring confidentiality in a compliance-driven environment.
  • Experience using student information systems, enterprise databases, case-management systems, or comparable complex information systems to enter, retrieve, reconcile, analyze, and maintain student or client records.
  • Proficiency with Microsoft Excel, Word, Outlook, Teams, and other office productivity software, including the ability to manage spreadsheets, analyze data, maintain records, and prepare professional correspondence and reports.
  • Demonstrated ability to manage a high-volume workload, meet regulatory deadlines, prioritize competing requirements, identify and resolve discrepancies, exercise sound judgment, and maintain accuracy and attention to detail.
  • Demonstrated written, verbal, and interpersonal communication skills with the ability to explain complex policies and procedures, resolve problems, provide effective customer service, and work collaboratively with students, university personnel, government agencies, and external stakeholders.
  • Ability and willingness to complete required Department of Veterans Affairs, State Approving Agency, university, and other professional training; maintain required system access and credentials; remain current on applicable regulations, policies, and procedures; and perform assigned responsibilities in accordance with regulatory and institutional requirements.

Preferred Qualifications
  • Previous experience serving as a School Certifying Official or directly administering VA education benefits at an institution of higher learning.
  • Experience using the Department of Veterans Affairs Enrollment Manager system and completion of VA-required School Certifying Official training.
  • Experience using Ellucian Banner or another higher education student information system.
  • Working knowledge of VA education benefit programs and requirements, including Chapters 30, 31, 33, 35, and 1606; the Yellow Ribbon Program; enrollment certification and reporting requirements; and applicable federal regulations and VA guidance.
  • Experience preparing for, supporting, or participating in Department of Veterans Affairs, State Approving Agency, financial, regulatory, or institutional compliance reviews and audits.
  • Experience providing services, benefits administration, case resolution, advising, or other direct support to veterans, service members, military families, or military-connected students in a higher education, government, nonprofit, or military environment.
  • Military service or personal experience as a military-connected individual.

Essential Functions and percent of time:
VA Education Benefits Administration and Certification - (50%)
  • Serve as a designated School Certifying Official (SCO) for Wright State University and administer VA education benefits and certification services for eligible veterans, service members, dependents, and other military-connected students.
  • Review student academic programs, enrollment, course applicability, tuition and fees, and other required information to accurately certify students for VA education benefits in accordance with applicable federal regulations, VA guidance, State Approving Agency requirements, and university policies.
  • Process initial enrollment certifications, tuition and fee certifications, required subsequent certifications, amendments, adjustments, terminations, and other required submissions using VA Enrollment Manager and applicable university information systems.
  • Monitor student enrollment, academic program changes, withdrawals, academic progress, and other conditions affecting VA education benefits; process student requests and supporting documentation; and take appropriate certification actions to prevent delays, overpayments, student debts, and institutional liabilities.
  • Administer certification processes associated with applicable VA education benefit programs, including the Post-9/11 GI Bill®, Montgomery GI Bill® programs, Survivors' and Dependents' Educational Assistance, Veteran Readiness and Employment, and other authorized VA education benefits.
  • Create, maintain, retain, and appropriately dispose of student certification records and supporting documentation in accordance with federal, state, VA, and university requirements.
  • Review certification records, enrollment information, discrepancy reports, student account information, and other relevant data; reconcile discrepancies and take corrective action to ensure accurate and timely administration of VA education benefits.

VA Compliance, Institutional Coordination, and Continuity - (20%)
  • Maintain institutional compliance with applicable federal regulations, VA policies, State Approving Agency requirements, and university policies governing veterans' education benefits.
  • Coordinate with the Registrar, Bursar, Financial Aid, Admissions, Raider Connect, academic units, and other university offices to reconcile student enrollment, academic program, tuition and fee, and student account information necessary for accurate certification and institutional compliance.
  • Monitor institutional certification practices, student records, reporting processes, and internal procedures to identify compliance deficiencies, reporting errors, and institutional risks.
  • Support and coordinate VA and State Approving Agency compliance surveys, audits, institutional reviews, and requests for records or corrective actions.
  • Administer or support institutional compliance requirements, including 85/15 reporting, Yellow Ribbon Program administration, program approvals and changes, and other required VA and State Approving Agency reporting.
  • Recommend and implement corrective actions, internal controls, standard operating procedures, continuity measures, and process improvements to strengthen compliance and ensure continuity of VA education benefit services.
  • Maintain current knowledge of changes to VA regulations, policies, systems, and certification requirements and complete required initial and annual SCO training.

Essential Functions and percent of time (cont'd):
Military-Connected Student Services, Benefits Support, and Case Resolution - (15%)
  • Provide accurate, responsive, and student-centered information and assistance to veterans, service members, dependents, prospective students, current students, families, and university personnel regarding VA education benefits, military Tuition Assistance, military- and veteran-related scholarships, and related university processes.
  • Respond to student and stakeholder inquiries through in-person appointments, telephone, email, virtual meetings, electronic case-management systems, and other approved communication channels; maintain timely, accurate, and professional communication regarding case status and resolution.
  • Research and resolve complex student benefit issues and coordinate with university offices, VA representatives, military education representatives, and external agencies to address problems affecting enrollment, student accounts, educational benefits, or continued receipt of benefits.
  • Assist eligible students with identifying and navigating university, military, veteran, and military-connected scholarship opportunities and coordinate with Financial Aid, the Wright State University Foundation, academic units, and external organizations as appropriate.
  • Participate in new student orientations, enrollment activities, military-connected student outreach, Veterans Week activities, VMC programs, and other university events as appropriate.
  • Identify recurring student issues, barriers, service gaps, and communication challenges; recommend improvements to university processes, student communications, and VMC services.

VA Work-Study Program Administration and VMC Operational Support - (15%)
  • Coordinate the university's VA Work-Study Program in accordance with applicable VA requirements.
  • Assist with recruiting, selecting, onboarding, and training VA Work-Study students.
  • Assign and supervise authorized VA-related work activities.
  • Establish work schedules and provide daily work direction to VA Work-Study students.
  • Review and submit required work-study agreements, time records, and other documentation.
  • Monitor student worker performance and compliance with program requirements.
  • Develop and maintain standard operating procedures, desk guides, training materials, and continuity documents supporting SCO operations.
  • Cross-train appropriate VMC personnel to support continuity of VA education benefit services during absences, vacancies, and periods of increased workload.

Non-Essential Functions and percent of time:
Working Conditions
  • Sedentary clerical work/ light lifting.
  • Monday-Thursday 8:30-5:00pm; Friday 8am-4pm with some weekend and evening hours.
  • Limited annual travel expectations.

Special Instructions to Applicants
Posting Date
07/31/2026
First Consideration Date:
08/10/2026
Closing Date
Open Until Filled
Yes

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