To thrive in an STS (Specialized Transportation Services) Transportation role, you generally need a solid understanding of transportation logistics, scheduling, and regulatory compliance, often supported by a relevant commercial driver’s license (CDL) or certifications such as passenger assistance training. Familiarity with dispatch software, GPS tracking systems, and electronic logging devices (ELDs) is commonly required. Strong customer service skills, attention to detail, and the ability to remain calm under pressure set top performers apart. These skills ensure efficient, safe, and reliable transportation services for all passengers, particularly those requiring special accommodations.