Streamline Work Comp — Full Time Case Coordinator (Remote)Pay: $17.00/hour (Level 1)
Schedule: Monday–Friday 100% Remote | Equipment Provided
U.S. Residents Only (excluding NY, WA, DC, OR)
About the RoleWe are seeking a highly organized, detail-oriented Case Coordinator to support patient care coordination in a fast-paced healthcare environment.
This is a phone-intensive role where you will spend the majority of your day making outbound calls to patients and providers, managing cases, and ensuring timely follow-up and documentation.
This role is an entry point into the organization, with strong opportunities for advancement based on performance.
This role is best suited for individuals who:- thrive in highvolume environments
- are comfortable being on the phone most of the day
- can manage multiple cases with accuracy and efficiency
What You’ll Do- Make outbound calls throughout the day to patients and providers
- Coordinate care by scheduling appointments and following up on cases
- Document all interactions accurately in real time
- Track multiple cases and ensure timely completion of tasks
- Communicate clearly and professionally with patients, providers, and internal teams
What We’re Looking For- Experience in call centers, healthcare coordination, scheduling, or highvolume environments
- Ability to manage multiple tasks and cases simultaneously
- Strong attention to detail and accurate documentation skills
- Clear and professional communication skills
- Comfort with backtoback calls for most of the workday
This Role May Not Be a Fit If:- You prefer mostly inbound calls
- You are not comfortable being on the phone throughout your shift
- You prefer slowerpaced or less structured work environments
- You are unable to work from a private, distractionfree workspace
Work Environment Requirements- Private, quiet workspace
- Reliable internet connection
- Ability to work without interruptions (no caregiving during shift hours)
Why Join Us- Fully remote position
- Stable, fulltime schedule
- Clear promotionfromwithin culture
- Real opportunity to grow your career in healthcare operations
Interview Process- Recruiter phone interview
- Typing speed test (email link)
- Final video interview with management