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Site: The Brigham and Women's Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

The Central Venous Catheter (CVC) Program Coordinator provides administrative and operational support to the MGB CVC Safe Insertion Training and Competency Program across Massachusetts General Hospital (MGH) and Brigham and Women's Hospital (BWH), operating under the AMC Office of the Chief Medical Officer. Reporting to the Executive Director of the AMC OMCO with dotted line reporting to the Co-AMC CVC Program Medical Directors, the Coordinator serves as the primary operational contact for training logistics, records management, supply procurement, and committee support.
This 0.5 FTE role supports AMC trainees and attendings requiring training, working closely with department administrators, training program leaders, and simulation center staff at STRATUS (BWH) and the Lunder Learning Lab (MGH).

PRINCIPAL DUTIES AND RESPONSIBILITIES:

TRAINING SCHEDULING AND COORDINATION:

• Coordinate with department and training program leaders across both AMCs to enroll and schedule trainees and attendings annually across AMC departments and divisions, ensuring all required participants complete training prior to clinical CVC insertions.
• Serve as the primary liaison with simulation center staff at the Lunder Learning Lab (MGH) and STRATUS (BWH) to ensure sessions are appropriately staffed and resourced.
• Coordinate remedial training for operators who do not achieve competency on initial assessment, and support the certification of departmental CVC Instructors at both sites, in collaboration with the Co-Program Medical Directors.

RECORDS AND DATABASE MANAGEMENT:

• Maintain accurate trainee logs and program records for all trained operators across both sites, including competency assessments, credentialing support data, and attending physician procedure volumes.
• Manage the program's certification tracking database, ensuring timely entry of completed training and flagging operators due for re-certification or remediation.

CURRICULUM AND HEALTHSTREAM SUPPORT:

• Assist the Co-Program Medical Directors with periodic updates to HealthStream (HS) training modules, including US-guided IJ CVC placement, CLABSI prevention, CVC observation, subclavian catheter placement, and US-guided peripheral IV access (SonoSite and SiteRite systems).
• Coordinate with HealthStream administrators to maintain updated training assignments across departments and training programs.

SUPPLY AND EQUIPMENT MANAGEMENT:

• Manage timely ordering and inventory of all simulation supplies at both sites, including central line kits, trainer inserts, and PPE, tracking kit reuse to optimize utilization and support budget planning.
• Coordinate with Infection Control, Materials Management, and Biomedical Engineering to ensure compliant supply inventories and ultrasound equipment maintenance.

COMMITTEE AND PROGRAM OPERATIONS SUPPORT:

• Support CVC Committee activities, including preparing agendas, documenting minutes, tracking action items, and maintaining records of reported adverse events and implementation of recommended modifications.
• Assist in preparing program communications, reports, and presentations for departmental leaders and institutional stakeholders, and support other program operations as assigned.

QUALIFICATIONS:

• High School Diploma or Equivalent required
• Associate's Degree Related Field of Study preferred
• 3+ years of administrative or program support experience required
• Experience with program or project coordination and administrative support required.
• Experience managing complex scheduling across multiple stakeholders, departments, or facilities strongly preferred.
• Experience with database management, records tracking, or certification systems preferred.
• Proficiency in MS Office (Word, Excel, PowerPoint, Teams) required; experience with supply ordering and inventory management preferred.
• Experience within a healthcare or academic medical center environment preferred.

SKILLS / ABILITIES / COMPETENCIES REQUIRED:

• Strong interpersonal and communication skills with the ability to work effectively across clinical and administrative teams at all levels of the organization.
• Highly organized, detail-oriented, and proactive; able to manage multiple concurrent responsibilities, meet deadlines, and adapt to changing conditions.
• Ability to work independently with minimal direction, exercising good judgment and discretion.
• Excellent written communication skills, including preparation of meeting materials, correspondence, and program documentation.
• Collaborative, customer service-oriented, and resourceful; demonstrates fiscal responsibility in the use of institutional resources.

WORKING CONDITIONS:

Work is performed across multiple MGB sites, with regular presence at simulation facilities at MGH (Lunder Learning Lab) and BWH (STRATUS). Some hybrid flexibility may apply for administrative tasks. Local travel between sites is required.

Hybrid

10 Vining Street

20

Regular

Day (United States of America)

Pay Range

$22.22 - $31.71/Hourly

Grade

4

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework