ZipRecruiter

Log In

1

Strategic Customer Success Manager Jobs in Rosharon, TX

Justt

Enterprise Customer Success Manager NY

Houston, TX · On-site

$180K - $200K/yr

Define and drive retention strategies through structured account plans to meet retention goals ... as a Customer Success Manager managing enterprise accounts * Proven track record in project ...

Justt

Enterprise Customer Success Manager NY

Houston, TX · On-site +1

$180K - $200K/yr

Define and drive retention strategies through structured account plans to meet retention goals ... as a Customer Success Manager managing enterprise accounts * Proven track record in project ...

Source Logistics

Director, Strategic Accounts

Houston, TX · On-site

$140K - $160K/yr

Demonstrated success managing enterprise or highly strategic customer accounts. * Proven track record of driving significant account expansion through consultative selling, cross-selling, and ...

Vontier

Customer Success Specialist

Houston, TX · On-site

$60K - $75K/yr

This role proactively manages the customer lifecycle-from onboarding through renewal-ensuring customers achieve measurable value and strong ROI from their investment. The Customer Success Specialist ...

New

RB Global Inc.

Senior Client Success Manager

Houston, TX · On-site

$100 - $125/hr

The Senior Client Success Manager is a strategic role responsible for managing a portfolio of ... customer experience, influencing product direction, and driving revenue growth. You will play a ...

Weatherford

CUSTOMER SUCCESS SPECIALIST

Houston, TX

Roles & Responsibilities Customer Relationship Management * Own and maintain strong, longterm ... Execute proactive adoption strategies based on customer objectives, product capabilities, and usage ...

previous page

Showing results 41-60

All JobsStrategic Customer Success JobsStrategic Customer Success Manager JobsStrategic Customer Success Manager Jobs in Rosharon, TX

Strategic Customer Success Manager information

See Rosharon, TX salary details

$29.1K

$74.3K

$125.3K

How much do strategic customer success manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for strategic customer success manager in Rosharon, TX is $74,323.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,200.00 and $88,600.00 per year, depending on experience, location, and employer.

What is a strategic customer success manager?

A Strategic Customer Success Manager is a professional responsible for building and maintaining strong relationships with key customers to ensure they achieve their desired outcomes using a company's products or services. They work closely with high-value clients, understanding their business goals, addressing challenges, and identifying opportunities for growth and mutual success. Their role often involves collaborating with sales, product, and support teams to deliver a seamless customer experience and drive long-term retention and loyalty.

How does a strategic customer success manager typically collaborate with sales and product teams to drive customer outcomes?

A Strategic Customer Success Manager often acts as a bridge between clients and internal teams, working closely with sales to identify upsell or cross-sell opportunities and with product teams to relay customer feedback and influence future development. They participate in regular strategy sessions, join joint calls or meetings with clients, and provide insights based on customer experience data. This collaboration ensures that customer needs are understood across the organization and that solutions are tailored for long-term satisfaction and retention.

What are the key skills and qualifications needed to thrive as a strategic customer success manager, and why are they important?

To thrive as a Strategic Customer Success Manager, you need deep knowledge of customer lifecycle management, strong analytical abilities, and experience in relationship management, typically supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer success tools such as Gainsight or Totango, and data analysis software is commonly required. Exceptional communication, problem-solving, and strategic thinking skills help build lasting client relationships and proactively address challenges. These competencies enable you to drive customer retention, identify growth opportunities, and align customer outcomes with company goals.

What is the difference between Strategic Customer Success Manager vs Customer Success Manager?

AspectStrategic Customer Success ManagerCustomer Success Manager
FocusLong-term account growth and strategic planningDay-to-day customer support and retention
ResponsibilitiesDeveloping account strategies, upselling, and renewal planningOnboarding, troubleshooting, and maintaining customer satisfaction
CredentialsExperience in account management, strong communication skillsCustomer service background, relationship management skills
Work EnvironmentCollaborates with sales, marketing, and product teamsWorks closely with customers to resolve issues and ensure success

The Strategic Customer Success Manager focuses on long-term growth and strategic planning for key accounts, while the Customer Success Manager handles daily customer interactions and support. Both roles require strong relationship skills, but their scope and objectives differ significantly.

What job categories do people searching Strategic Customer Success Manager jobs in Rosharon, TX look for?

The top searched job categories for Strategic Customer Success Manager jobs in Rosharon, TX are:

What cities near Rosharon, TX are hiring for Strategic Customer Success Manager jobs?

Cities near Rosharon, TX with the most Strategic Customer Success Manager job openings:

Strategic Customer Success Manager jobs near you
Infographic showing various Strategic Customer Success Manager job openings in Rosharon, TX as of August 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $74,323 per year, or $35.7 per hour.

Customer Success Manager (Texas-based)

CrewBloom

Texas City, TX • On-site

Other

Posted 11 days ago

Job description

ReportsVault is a legal SaaS platform that helps enterprise organizations streamline complex workflows, including contract management, matter management, vendor coordination, and internal requests.
We are seeking a Texas-based Customer Success Manager to manage client relationships, lead onboarding and product training, support adoption, and ensure a high-quality customer experience. The ideal candidate is a strong communicator who can confidently work with enterprise clients, manage multiple priorities, and coordinate effectively with internal teams.
This position is open only to candidates currently residing in Texas. Candidates outside Texas will not be considered.
Job Responsibilities

  • Build and maintain strong relationships with new and existing enterprise clients.
  • Serve as a primary point of contact for customer inquiries, support needs, and ongoing communication.
  • Manage customer onboarding and support successful platform adoption.
  • Conduct product demonstrations, platform walkthroughs, onboarding sessions, and training.
  • Understand customer workflows, goals, and requirements to help clients use the platform effectively.
  • Manage customer correspondence, follow-ups, action items, and support requests.
  • Coordinate with product, engineering, implementation, and internal teams to resolve customer needs.
  • Track customer issues and requests through resolution and provide timely updates.
  • Prepare and maintain user guides, onboarding materials, training resources, FAQs, and presentations.
  • Gather customer feedback and communicate relevant insights to internal teams.
  • Maintain accurate records of customer interactions, requirements, feedback, and account information.
  • Identify opportunities to improve onboarding, support, adoption, and the overall customer experience.
  • Take ownership of additional responsibilities as the company and customer base grow.
Requirements
  • Must be currently residing in Texas, USA - non-negotiable.
  • Minimum 1 year of experience in Customer Success, Client Success, Account Management, SaaS Implementation, Customer Onboarding, or a similar client-facing role.
  • Professional experience in IT, software, technology, or a related industry is required.
  • SaaS experience is preferred.
  • Experience supporting business or enterprise customers is preferred.
  • Excellent written and verbal English communication skills.
  • Strong professional email and business communication skills.
  • Comfortable conducting product demonstrations, customer meetings, onboarding, and training sessions.
  • Ability to explain software, workflows, and business processes to technical and non-technical audiences.
  • Strong organization, follow-up, problem-solving, and attention to detail.
  • Ability to manage multiple customers, priorities, and requests simultaneously.
  • Strong ownership, accountability, and customer-focused mindset.
  • Comfortable working in a growing startup environment.
Benefits
  • Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.
  • Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field.
  • Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward.
  • Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards.
  • Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment.
  • Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.

Apply