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Store Support Manager Jobs in Victoria, BC (NOW HIRING)

TELUS

Store Manager | Tillicum Centre

Victoria, BC · On-site

CA$53K - CA$76K/yr

Do you want the opportunity to make strategic decisions with the full support and resources of a ... As a Store Manager with our TELUS family, you'll take shared accountability for store success ...

TELUS

Store Manager | Westshore Town Centre

Victoria, BC · On-site

CA$53K - CA$76K/yr

Do you want the opportunity to make strategic decisions with the full support and resources of a ... As a Store Manager with our TELUS family, you'll take shared accountability for store success ...

TELUS

Store Manager | Westshore Town Centre

Victoria, BC · On-site

CA$53K - CA$76K/yr

Do you want the opportunity to make strategic decisions with the full support and resources of a ... As a Store Manager with our TELUS family, you'll take shared accountability for store success ...

Ardene

Assistant Manager

Victoria, BC · On-site

CA$20 - CA$22/hr

The Role The Assistant Manager supports the Store Manager to achieve sales objectives, improve employee performance and ensure efficient store operations. The Assistant Manager must lead by example ...

Ardene

Assistant Manager

Victoria, BC · On-site

CA$20 - CA$22/hr

The Role The Assistant Manager supports the Store Manager to achieve sales objectives, improve employee performance and ensure efficient store operations. The Assistant Manager must lead by example ...

Foot Locker

Assistant Manager

Victoria, BC

CA$23.35/hr

This role supports the Store Manager in driving sales results, coaching the team, and keeping the store running strong; day in and day out. Assistant Managers are handson leaders who move with ...

TSA The Salvation Army TSA

Store Associate

Sidney, BC · On-site

In addition, we support people experiencing unemployment, addiction and family challenges. We ... Store Manager, Corps Officer(s), volunteers, staff External: Guests, vendors MANAGERIAL/TECHNICAL ...

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Store Support Manager information

What does a store support manager do?

A Store Support Manager oversees the daily operations that keep a retail store running smoothly. Their responsibilities often include managing support staff, ensuring inventory is properly stocked, resolving customer issues, and maintaining store appearance. They work closely with other managers to enforce company policies and help achieve sales goals. Additionally, Store Support Managers may handle administrative tasks such as scheduling, training new employees, and handling health and safety compliance.

How does a store support manager typically collaborate with other departments to ensure smooth store operations?

A Store Support Manager plays a crucial role in coordinating between various store departments such as sales, inventory, customer service, and logistics. They regularly communicate with department heads to address operational challenges, resolve inventory discrepancies, and implement company policies. This collaborative approach not only ensures efficient workflow but also helps maintain a positive work environment. Store Support Managers often hold cross-departmental meetings and provide feedback to improve processes, making them a central point of contact for operational excellence.

What are the key skills and qualifications needed to thrive as a store support manager, and why are they important?

To thrive as a Store Support Manager, you need strong organizational skills, retail operations knowledge, and experience in inventory management, often supported by a relevant degree or prior supervisory experience. Familiarity with POS systems, inventory tracking software, and scheduling tools is typically required. Excellent leadership, problem-solving abilities, and effective communication help you motivate teams and handle customer or staff challenges. These skills are vital for ensuring efficient store operations, high team performance, and exceptional customer service.

What is the difference between Store Support Manager vs Store Operations Associate?

AspectStore Support ManagerStore Operations Associate
Required CredentialsHigh school diploma or equivalent; experience in retail support rolesHigh school diploma or equivalent; entry-level position
Work EnvironmentOffice and retail store support settingsRetail store floor and customer service areas
Employer & Industry UsageRetail chains, department stores, supermarketsRetail stores, supermarkets, specialty shops
Common Search & ComparisonFocuses on support and coordination rolesFocuses on daily store operations and customer service

The Store Support Manager typically oversees support functions like inventory, logistics, and staff coordination, requiring more experience and managerial skills. In contrast, the Store Operations Associate handles daily store activities and customer interactions, often as an entry-level role. Both roles are essential in retail environments but differ in responsibilities and experience levels.

Is a store support manager a stressful job?

A store support manager role can be stressful due to responsibilities such as overseeing daily operations, managing staff, and ensuring customer satisfaction. The job often requires strong organizational skills, problem-solving, and the ability to handle high-pressure situations, especially during busy hours or staff shortages.

What is the role of a store support manager?

A store support manager oversees daily operations, assists store staff, and ensures customer satisfaction. They coordinate inventory, implement company policies, and support sales goals, often using management tools and reporting systems.

What cities near Victoria, BC are hiring for Store Support Manager jobs?

Cities near Victoria, BC with the most Store Support Manager job openings:

Infographic showing various Store Support Manager job openings in Victoria, BC as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

Store Manager | Tillicum Centre

Victoria, BC • On-site

TELUS
Telecommunications • 10K+ employees
Learn more about TELUSexternal

CA$53K - CA$76K/yr

Full-time

Retirement

Re-posted 5 days ago

TELUS rating

8.2

Company rating: 8.2 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

Description

This isn't just a management job-it's your chance to lead and grow a business.

Are you a leader who values autonomy, accountability, and meaningful impact? Do you want the opportunity to make strategic decisions with the full support and resources of a national brand behind you? Do you lead with resilience, make data-driven decisions, and develop others to reach their full potential through thoughtful coaching?

As a Store Manager with our TELUS family, you'll take shared accountability for store success across Sales, Customer Experience, Operations, and People. You'll make strategic, data-driven decisions, leverage insights to diagnose performance and identify opportunities, and collaborate with your team to execute a shared vision. You'll prioritize customers in every decision, balance business goals with genuine care for your people, and approach every day with an ownership and partnership mindset. You won't just manage a store; you'll help grow a business forward.

What You'll Do


Deliver Business Results

  • Take shared accountability for store performance with commitment and determination
  • Use data and metrics to identify opportunities and make strategic decisions
  • Balance priorities to optimize productivity and support growth

Coach & Develop Your Team

  • Unlock each team member's potential through regular coaching and feedback
  • Build clear development plans that help your team grow and succeed
  • Create an environment where people thrive and perform at their best

Deliver Retail Excellence

  • Build a customer-first culture where your team consistently delivers exceptional experiences
  • Grow your store's impact by coaching your team to build lasting customer relationships that extend far beyond the initial sale, from first visit to long-term loyalty
  • Lead by example and inspire your team to achieve holistic success

Lead with Clarity & Connection

  • Communicate with clarity and transparency so your team understands the "why"
  • Build trust-based relationships and foster a positive, collaborative environment
  • Proactively recruit top talent and set new team members up for success

What We Offer

Rewards That Reflect Your Impact

  • Ability to earn rewarding monthly performance bonuses on top of a competitive salary
  • Additional sales incentives like cash prizes, phones, accessories and trips
  • Comprehensive benefits, including a wellness account starting from day one to meet the needs of you and your family
  • TELUS Pension and Share Purchase Plan with generous company contributions
  • Exclusive employee discounts on products, services and local businesses

A Culture Where You Can Thrive

  • A recognition-first culture where your wins are celebrated and we invest in your growth
  • Career advancement opportunities within Telus Retail Limited or across TELUS
  • Mentorship from top performing sales leaders who want to see you succeed
  • The opportunity to lead with purpose and give back to your community
Qualifications

You're the kind of person who is:

  • Results-Oriented & Accountable: Self-motivated, resilient, and takes ownership of outcomes
  • Inspiring & Collaborative: Guides and motivates teams through strong communication and relationship building
  • Positive & Adaptable: Brings energy and embraces change with confidence
  • Data-Driven: Uses metrics to identify opportunities and make informed business decisions
  • Coach & Mentor: Develops talent through coaching and feedback, empowers team members to reach their potential, and builds a high-performing culture
  • Customer-Centric: Places customers at the center of decisions and genuinely cares about delivering exceptional retail experiences
  • Innovative Thinker: Brings fresh ideas and creative solutions to running your store

Who Will Be Successful


You will be successful if you are...


Results-Oriented & Accountable - Resilient - Inspiring - Adaptable - Customer-Centric - Data- Driven - Innovative - Positive - Collaborative

We encourage all qualified candidates to apply. We're open to discussing competitive compensation packages tailored to your experience level and expertise.

Salary Range: $53,000 to $76,000

What TELUS employees say

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Hours and flexibility

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