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Store Operations Jobs in Maryland (NOW HIRING)

Kohl's

$14.10/hr

You will perform daily store cleaning tasks effectively and efficiently and complete operational processes as needed to provide an excellent customer experience. What You'll Do * Clean all areas of ...

Kohl's

$15.25/hr

You will perform daily store cleaning tasks effectively and efficiently and complete operational processes as needed to provide an excellent customer experience. What You'll Do * Clean all areas of ...

Crateandbarrel

Operations Associate, C&B

Annapolis, MD · On-site

From the day we opened our first store in Chicago in 1962 to the digital innovations that engage ... As a C&B Operations Associate, you will play a vital role in maintaining an efficient stockroom and ...

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Store Operations information

What are the key skills and qualifications needed to thrive in store operations, and why are they important?

To thrive in Store Operations, you need strong organizational abilities, inventory management skills, and a background in retail or business, often supported by a relevant degree or experience. Familiarity with point-of-sale (POS) systems, inventory tracking software, and scheduling tools is typically required. Outstanding customer service, leadership, and problem-solving skills help individuals excel and foster positive team environments. These competencies are crucial for ensuring efficient store performance, high customer satisfaction, and achievement of sales targets.

How does the store operations role interact with other departments to ensure a seamless customer experience?

Store Operations professionals frequently collaborate with sales, inventory, and customer service teams to maintain smooth day-to-day activities. They coordinate with merchandising to ensure displays are organized and products are well-stocked, and with logistics to manage deliveries and inventory accuracy. This cross-functional teamwork is essential for addressing customer needs promptly and ensuring the store runs efficiently. Regular communication and problem-solving across departments help create a positive shopping environment and support overall business goals.

What is store operations?

Store Operations refers to the day-to-day activities and processes involved in running a retail store effectively. This includes managing inventory, supervising staff, ensuring excellent customer service, maintaining store cleanliness, and handling sales transactions. Store Operations professionals work to optimize the store’s performance, ensure compliance with company policies, and create a positive shopping experience for customers. Their work is crucial for the smooth functioning and profitability of any retail business.

What is the difference between Store Operations vs Store Management?

AspectStore OperationsStore Management
ResponsibilitiesOverseeing daily store functions, sales, customer service, inventory, and staff coordinationLeading the store team, strategic planning, staff development, and overall store performance
Required SkillsCustomer service, organizational skills, basic sales knowledgeLeadership, decision-making, team management
Work EnvironmentFrontline, operational focus, often entry to mid-levelLeadership role, managerial environment, strategic focus
CertificationsTypically none required, but retail or customer service certifications can helpManagement certifications or experience preferred

Store Operations focuses on the daily functions and efficiency of the store, ensuring smooth customer service and inventory management. Store Management involves leading the team, setting strategic goals, and driving overall store success. While both roles work closely, Store Operations is more operational, whereas Store Management is more leadership-oriented.

What are the most commonly searched types of Store Operations jobs in Maryland?

The most popular types of Store Operations jobs in Maryland are:

What are popular job titles related to Store Operations jobs in Maryland?

For Store Operations jobs in Maryland, the most frequently searched job titles are:

What job categories do people searching Store Operations jobs in Maryland look for?

The top searched job categories for Store Operations jobs in Maryland are:

Store Operations jobs near you
Infographic showing various Store Operations job openings in Maryland as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

BSC Store Operations Level 4 Driver Fed/Academic

WINSTON SALEM INDUSTRIES FOR THE BL

Annapolis, MD • On-site

$19 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Job description

BSC Store Operations Level 4 Drive Fed/Academic
Reports to: BSC Store Manager
Supervises: N/A
Summary Statement: The person in this position is responsible for assisting customers with merchandise needs, supporting store operations, maintaining the BSC brand and delivering products to customers while upholding customer service standards. The person in this position will be floating between six locations in the DC/Annapolis area, primarily to the US Naval Academy.
Essential Job Functions
  • (Point of Sale) Accurately enter all customer information into the POS system.
  • (Point of Sale) Operate POS system to check out all customer purchases, returns or exchanges.
  • (Customer Service) Answer telephone calls and welcome customers by greeting them, learning their shopping purpose, and providing customer satisfaction with a friendly, courteous and professional attitude.
  • (Customer Service) Identify current and future customer requirements by establishing rapport with potential and current customers and others in a position to understand merchandise requirements.
  • (Customer Service) Resolve customer issues, seeking assistance from a manager if needed.
  • (Driver / Delivery Support)
    • Safely transport products to and from the store, warehouse, and customer locations.
    • Load and unload merchandise for delivery while ensuring accuracy and care of products.
    • Ensure timely delivery of orders and maintain a professional relationship with customers during deliveries.

Additional Job Functions (Level 4 must add FOUR of the following job functions)
  • Order Fulfillment
    • Must be able to fulfill back orders and complete sales transactions in back office.
    • Ensure that fulfillment of the order relieves inventory and increases sales.
    • Works with store personnel to ensure orders are filled in preparation for pickup
  • Receiving
    • Must be able to sign, verify, and receive inventory, submitting required paperwork.
    • Accurately In-check inventory being received from vendors.
    • Accurately In-check inventory being received as transfers from other BSC Stores
    • Ensures all stock is organized and located in appropriate storage areas.
    • Other receiving duties as assigned.
  • Store Merchandising
    • Maintain a store that looks well stocked and conforms to the BSC Store Standards.
    • Maintain cleanliness of sales floor, restrooms, warehouse, and office space.
    • Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or sales floor.
    • Responsible for all NIS tags.
    • Participate in store inventories, conduct cycle counts, and assist with A to Z shelf organization. (if applicable)
  • Shipping
    • Shipping orders to customers, ensuring all paperwork is done and the order is fully executed in the system (D365).
    • Shipping store transfers to other Base Supply Centers.
    • Must understand the shipping process and ensure that items go out in a timely manner.
  • Driver
    • Must have a valid driver's license and be insurable through the company's insurance.
    • Load the company vehicle with products for delivery and ensure proper securing of items.
    • Drive the company vehicle to customer locations and unload product safely and efficiently.
    • Maintain cleanliness and basic upkeep of the company vehicle, supplies, and equipment.
    • Pulls products from inventory storage according to the documentation provided.
    • Verify delivery accuracy and obtain required delivery confirmations.
    • Ability to do basic math: add, subtract, multiply, divide, etc.
    • Must be able to lift 60 pounds and carry 40 pounds for minimum of 25 feet.
    • Must be able to bend, walk, stoop, climb and stand for 8 hours per day.
    • Must have basic computer skills.
    • Perform other delivery and transportation duties as needed.

Marginal Job Functions
  • Assist other personnel as time and knowledge permit.
  • Participate in training and meetings as requested.
  • Perform other duties as assigned.

Skills, Knowledge, and Abilities
  • Must work professionally as part of a team with other store employees.
  • Must be able to comprehend and perform duties using established work and safety procedures.
  • Must perform effectively under conditions of fluctuating workloads.
  • Must have excellent customer service skills.
  • Appearance must be neat, clean and in adherence to the company's dress code policy.
  • Must have a working knowledge of Microsoft Office.
  • Must have a Real ID.
  • Must have a valid driver's license and be insurable through the company.
  • Must pass a background check.

Education and Work Experience
  • A high school diploma or equivalent is required.
  • Training while on the job will be provided.

ISO 5.3 Organizational Roles, Responsibilities and Authorities
IFB employees have the responsibility and authority to ensure to produce first-quality products that meet customer requirements.
EEO Statement
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. IFB Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, and disability or genetics.
Eligible employees are offered a comprehensive benefits package, which may include:
list of 6 items
• Health Insurance: Medical, dental, and vision coverage options
• Paid Time Off (PTO): Vacation, sick time, and paid holidays, in accordance with company policy and applicable state and local laws
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° Retirement Plan: 401(k) plan with employer contribution or match, where applicable
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• Life & Disability Insurance with caregiving support
• Critical care and accident coverage.
• Employee Assistance Program (EAP): Confidential resources for employee and family support
• Flexible Spending Accounts (FSA) / Health Savings Account (HSA): Where available
list end
eligibility, coverage details, and employee contributions are subject to plan terms, may vary by position, and are subject to change.
Editable Section End

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