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Store Operations Assistant Jobs in Buffalo, NY (NOW HIRING)

bassett

STORE OPERATIONS ADMINISTRATOR

Amherst, NY · On-site

Essential Functions * · Assist design consultants with order entry, cash management, and financing ... with store manager. * · Manage operational processes and practices, including: Store expense ...

Citi Trends

Assistant Store Manager

Buffalo, NY · On-site

$17 - $18/hr

Position Summary As an Assistant Store Manager, you play a key role in supporting daily store ... Support daily store operations to ensure sales goals, customer experience standards, and ...

Citi Trends

Assistant Store Manager

Buffalo, NY · On-site

$17 - $18/hr

Position Summary As an Assistant Store Manager, you play a key role in supporting daily store ... Support daily store operations to ensure sales goals, customer experience standards, and ...

Reid Stores LLC

Assistant Store Manager - Elma, NY

Elma, NY · On-site

$20 - $22/hr

Help oversee daily operations to ensure efficiency and profitability * Maintain store cleanliness ... Train, coach, and support store associates * Assist with scheduling and maintaining proper staffing ...

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Store Operations Assistant information

See Buffalo, NY salary details

$8

$16

$22

How much do store operations assistant jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for store operations assistant in Buffalo, NY is $16.18, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $17.69 per hour, depending on experience, location, and employer.

How does a store operations assistant typically interact with other team members during a shift?

As a Store Operations Assistant, you will regularly collaborate with a variety of team members, including sales associates, supervisors, and inventory specialists. Effective communication is key, as you'll work together to ensure shelves are stocked, customer queries are answered promptly, and store standards are maintained. You may also assist with opening and closing procedures, requiring coordination with managers and security staff. This collaborative environment helps build strong teamwork skills and provides valuable exposure to different aspects of retail operations.

What is a store operations assistant?

Store Operations Assistants are staff members who support the daily functions of a retail store. Their duties often include stocking shelves, assisting customers, maintaining store cleanliness, and helping with inventory management. They play a vital role in ensuring the store runs smoothly by handling both front-of-house and back-of-house tasks as needed. Store Operations Assistants may also support cash register operations or help implement store promotions. This position is essential for delivering a positive shopping experience and ensuring efficient store operations.

What are the key skills and qualifications needed to thrive as a store operations assistant, and why are they important?

To excel as a Store Operations Assistant, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and basic Microsoft Office applications is typically required. Excellent communication, teamwork, and customer service skills help you interact effectively with both customers and colleagues. These abilities are crucial for maintaining efficient store operations, ensuring accurate inventory, and delivering a positive shopping experience.
What are the most commonly searched types of Store Operations jobs in Buffalo, NY? The most popular types of Store Operations jobs in Buffalo, NY are:
What cities near Buffalo, NY are hiring for Store Operations Assistant jobs? Cities near Buffalo, NY with the most Store Operations Assistant job openings:
Store Operations Assistant jobs near you
Infographic showing various Store Operations Assistant job openings in Buffalo, NY as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $33,657 per year, or $16.2 per hour.

STORE OPERATIONS ADMINISTRATOR

Bassett Furniture

Buffalo, NY

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Bassett Furniture Industries rating

5.7

Company rating: 5.7 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

43rd of 51 rated furniture manufacturers

Job description


Bassett Furniture – Store Operations Administrator

Customer Service Opportunity | Hourly | Entry Level

The Store Operations Administrator (SOA) is responsible for assisting the manager in the daily operations of the Bassett Home Furnishings retail location, so that the store’s financial objectives, customer experience, and daily tasks are consistently achieved. Our SOAs work with customers to arrange payment for merchandise, provide follow up on customer service issues, schedules deliveries, respond to post delivery and service surveys, as well as provide information on many other issues and questions. They ensure adherence to the Bassett standard in the following areas: customer relations, administrative functions, operational processes, and systems. The ideal candidate must possess a true passion for customer service.

Necessary experience/skills/education/abilities

  • · Retail experience is a plus, but not required;
  • · Conflict and problem resolution skills;
  • · Organizational and time management skills;
  • · Commitment to Bassett’s Vision and Values at all times;
  • · Valid driver’s license and a maintained clear and safe driving record;
  • · Work as a team with an enthusiastic attitude;
  • · Effectively communicate with customer, co-workers, and management;
  • · Read, understand and write the English language;
  • · Utilize Windows based software, including Word and Excel;
  • · Navigate and utilize applicable Bassett systems;
  • · Occasionally lift and/or pull up to 25 pounds;
  • · Occasionally bend or reach overhead;

Essential Functions

  • · Assist design consultants with order entry, cash management, and financing applications.
  • · Assist ordering parts for customers such as arm caps, table legs, hardware, etc.
  • · Direct administrative functions, including management and maintenance of: Petty cash reconciliation, along with reimbursement and balancing of the cash drawer.
  • · Assist with sales order entry auditing using the daily transaction report.
  • · Work directly with customers to understand, troubleshoot, and resolve post purchase service concerns.
  • · Schedule customer deliveries, service calls and conducting customer satisfaction surveys.
  • · Processing service orders and maintain communication with customer on service status.
  • · Receive purchase orders for parts or store pick-ups.
  • · Audit and approve daily business folders and ensuring cash balancing to include all necessary supporting documentation is sent to the Retail Accounting Team including deposits and payments, in conjunction with store manager.
  • · Manage operational processes and practices, including: Store expense control, warehouse procedures, inventory accuracy, and building maintenance.
  • · Establish relationship and open communication with human resources, distributions centers, visual team, corporate customer care, accounting, etc.
  • · Perform other operational duties as assigned;
  • · Maintain satisfactory time and attendance.
  • · Collaborate with the store manager, regional visual and warehouse operations to assist with facilitation of floor moves and ensure adherence to the floor set guide and visual standards.
  • · Awareness of merchandising and marketing for new merchandise tagging and tagging updates.

Benefits include:

  • · Paid training
  • · Health/Dental/Vision coverage
  • · Life Insurance
  • · 401(k) plan with company match
  • · Tuition assistance
  • · Paid time off
  • · Generous Employee Discounts
  • · Work in a State-of-the Art Showroom
  • · Opportunity for growth and advancement.

Bassett Furniture Industries is an equal opportunity and affirmative action employer and does not discriminate against any applicant for employment because of race, color, religion, sex, national origin, disability, age, veterans status or other protected category. Bassett is dedicated to ensuring that qualified applicants are employed and that employees are treated consistently during employment, without regard to their race, color, religion, sex, national origin, disability, age, veterans status or other protected category. EEO/AA-M/F/V/D

IND1 #ZR #LI-RS1


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