Store Management Trainee Jobs in Springfield, MA

Salema Management, a well-established, local Dunkin' Franchisee Employer Group, is currently looking for eligible applicants to join our Store Manager Training Program. Apply today and come run with us!

Here's what's in it for you:

• Competitive Pay
• Discounted college degree program
• Career development and growth
• Network ServSafe & Food Allergen training & certification program
• Accrued Paid Time Off*
• Bonus potential*
• Healthcare*

*Eligibility requirements apply

Here's who we're looking for:

• A welcoming, upbeat, positive attitude
• Someone who focuses on providing an exceptional guest experience and a positive working environment for their team
• A leader who thrives in a fun, fast-paced environment while adhering to brand standards and maintaining a clean, organized restaurant
• A result driven leader who has restaurant experience in; cost, inventory, and shift management
• Someone who loves to motivate, lead, and develop their team
• The ability to effectively train others on all aspects of the restaurant's operations

Here's how the training program will work:

A Store Manager in Training will be required to complete a comprehensive training program within our Company
Network. The program is designed to prepare a Store Manager and acclimate them to the Company before assuming the full responsibility of a Store Manager position. Employees in training can expect the program to last
1-3 months, however timing will be catered to each trainee's specific needs.

The training program will include the following:

• Working alongside Training Managers in high-volume locations, gaining insight and best practices for managing a Dunkin' location
• Completing HR training to demonstrate knowledge of employment law and Company policies.
• Obtaining ServSafe Certification and completing Allergen Awareness Training
• Working a variety of shifts, alongside team members, putting leadership training to practice
• Demonstrating the ability to perform the duties of all positions within a Dunkin' location.

Here's what the Store Manager position will require after training:

• Performs all responsibilities of restaurant team members
• Ensures daily that the store is open and staffed appropriately, the store is clean, inventory levels are appropriate, and equipment is working properly
• Ensures an exceptional level of food, service, ambiance and overall customer and associate satisfaction
• Ensures that all products are prepared and presented in accordance with brand and company standards
• Interviews and selects HR Approved job candidates for open team member positions
• Delivers training to restaurant team members
• Maintains effective communication and positive associate relations
• Monitors progress towards Company sales, payroll, and food cost goals
• Completes store payroll, cash, and operational tasks daily
• Maintains a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws

Management Responsibilities Include:

• Recruit, hire, and develop restaurant team members
• Coach restaurant team members to drive sales, improve profitability and guest satisfaction

Education/Experience:

• Basic computer skills
• Fluent in spoken and written English
• Previous experience in retail, restaurant or hospitality preferred.
• High School diploma or equivalent.
• Must be at least 18 years of age.

Physical Demands/Working Conditions:

• Standing on feet
• Repetitive motion including bending, stooping, and reaching
• Lifting objects, ice, products, boxes up to 20lbs (if applicable)
• Wearing a headset
• Working in a small space

You are applying for work with a franchisee of Dunkin', not Dunkin' Brands, Inc., Dunkin' or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.