Store Director Jobs in West Springfield, MA (NOW HIRING)

Position: Dairy/Frozen Manager 

Reports to: The Store Director 

Full Time: $20.00 to $26.00 per hour based on experience. 

MUST be able to work opening, closing and weekends.  

Geissler's Supermarket is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Summary:

Oversees the Dairy and Frozen Department operations and directs and supervises all functions and activities of dairy/frozen personnel to achieve the sales and profit goals established for the department.

Essential Duties and Responsibilities:

• Performs duties in a safe and efficient manner as well as enforcing safety and sanitation standards.
• Greets all customers and provides them with quality customer service.
• Assigns, and supervises direct reports to meet merchandising and production plans, while maintaining an elevated level of staff relations.
• Ensures that all department direct reports are trained in the store’s methods of performing department activities.
• Performs employee relations activities related to direct report accountability (hiring, scheduling, performance reviews, disciplinary actions etc.,)
• Responsible for managing the schedules for all direct reports by ensuring adequate coverage daily as well as vacations and call out coverage.
• Responsible for following and enforcing proper department dress code policy.
• Responsible for meeting weekly payroll budget.
• Responsible for meeting gross margin and target goals and monthly sales projection.
• Responsible for managing the workload allocation for all direct reports.
• Back up for Grocery Manager when needed. 
• Interfaces with vendor sales representatives and submits recommendations to the Store Manager.
• Follow approved dairy/frozen Department plans for effective space management based on product movement, consumer demand, and profitability.
• Monitors the receiving and unloading of dairy and frozen merchandise to:
  • Ensure that the product received accurately reflects the items and counts listed on vendors invoices.
  • Ensure accurate billing and pricing.
  • Ensure quality, count, and condition of products.
  • Enforce receiving procedures according to store policy.
• Ensures that product rotation procedures are rigidly observed, and that merchandise is of optimal freshness and quality.
• Ensures that all signs and prices are maintained accurately and are correctly positioned over each respective product.
• Ensures that all product and merchandise are rotated in accordance with store policies and product code dates, always using the oldest products first (first-in, first-out).
• Plans and builds the department displays for maximum sales and turnover.
• Responsible for quarterly inventories and meeting margin.
• Orders and maintains inventory control and supplies.
• Takes care of damaged and spoiled products according to department procedures and takes positive action to control the level of these goods.
• Monitors and maintains shrink logs daily and reacts to excessive shrink.
• Verifies front-end Point of Sale (POS) accuracy and integrity.
• Monitors and enforces a regular and effective housekeeping and sanitation program, which meets the standards established by the department and all applicable health regulations.
• Ensures that the dairy/frozen clerks respond promptly to emergencies or potential safety hazards such as spills, broken glass, or containers.
• Participates in training activities to increase personal skill levels, to improve overall department processes and customer service.
• Meets the physical requirements to perform the job functions listed above.
  Performs other duties as assigned or requested.

Education/Experience:

• High school diploma required.
• Should have at least three years of experience in the supermarket industry.

Competencies:

• Strong leadership skills
• Knowledge of the grocery industry
• Self-starter ability
• Attention to detail and organization
• Integrity
• Customer-mindedness
• Ability to lift (up to 50 lbs.)
• Reasoning ability to solve practical problems
• Possess the necessary math skills to supervise and handle the department operations