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Store Director Jobs in West Springfield, MA (NOW HIRING)

Big Y

Store Director

Springfield, MA · On-site

$109K - $163K/yr

Our Store Director is responsible for providing an exceptional customer experience by collaborating with the store team to ensure the freshest quality product. Our Store Director is accountable for ...

Big Y Foods, Inc.

Store Director

Springfield, MA · On-site

$109K - $163K/yr

Our Store Director is responsible for providing an exceptional customer experience by collaborating with the store team to ensure the freshest quality product. Our Store Director is accountable for ...

Big Y

Store Director

Springfield, MA · On-site

$109K - $163K/yr

Our Store Director is responsible for providing an exceptional customer experience by collaborating with the store team to ensure the freshest quality product. Our Store Director is accountable for ...

J.Crew

Assistant Manager

Longmeadow, MA · On-site

$19.50 - $24.35/hr

Support the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability. * Own your ...

J.Crew

Assistant Manager

Farmington, CT · On-site

$21.50 - $27/hr

Support the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability. * Own your ...

Big Y

Pharmacy

Springfield, MA · On-site

$55.07 - $82.60/hr

Note - Store Director, Asset Protection Representative, or Pharmacist applicants: You will be prompted to select Springfield, MA as a location on the next page, however we will consider you for a ...

Big Y Foods, Inc.

Pharmacy

Springfield, MA · On-site

$55.07 - $82.60/hr

Note - Store Director, Asset Protection Representative, or Pharmacist applicants: You will be prompted to select Springfield, MA as a location on the next page, however we will consider you for a ...

Big Y

Pharmacy

Springfield, MA · On-site

$55.07 - $82.60/hr

Note - Store Director, Asset Protection Representative, or Pharmacist applicants: You will be prompted to select Springfield, MA as a location on the next page, however we will consider you for a ...

Big Y

Pharmacy

Springfield, MA · On-site

$55.07 - $82.60/hr

Note - Store Director, Asset Protection Representative, or Pharmacist applicants: You will be prompted to select Springfield, MA as a location on the next page, however we will consider you for a ...

Big Y

Asset Protection Field Agent

Springfield, MA · On-site

$21.75 - $28.30/hr

Note - Store Director, Asset Protection Representative, or Pharmacist applicants: You will be prompted to select Springfield, MA as a location on the next page, however we will consider you for a ...

Big Y

Asset Protection Field Agent

Stafford Springs, CT · On-site

$21.75 - $28.30/hr

Note - Store Director, Asset Protection Representative, or Pharmacist applicants: You will be prompted to select Springfield, MA as a location on the next page, however we will consider you for a ...

Big Y

Employee Services/Human Resources

Springfield, MA · On-site

$64K - $84K/yr

Note - HR (ES) Representative, Store Director, Asset Protection Representative, or Pharmacist applicants: You will be prompted to select Springfield, MA as a location on the next page, however we ...

Big Y

Asset Protection Field Agent

Stafford Springs, CT · On-site

$21.75 - $28.30/hr

Note - Store Director, Asset Protection Representative, or Pharmacist applicants: You will be prompted to select Springfield, MA as a location on the next page, however we will consider you for a ...

Big Y

Asset Protection Field Agent

Springfield, MA · On-site

$21.75 - $28.30/hr

Note - Store Director, Asset Protection Representative, or Pharmacist applicants: You will be prompted to select Springfield, MA as a location on the next page, however we will consider you for a ...

Big Y

Employee Services/Human Resources

Springfield, MA · On-site

$64K - $84K/yr

Note - HR (ES) Representative, Store Director, Asset Protection Representative, or Pharmacist applicants: You will be prompted to select Springfield, MA as a location on the next page, however we ...

Big Y

Asset Protection Field Agent

Stafford Springs, CT · On-site

$21.75 - $28.30/hr

Note - Store Director, Asset Protection Representative, or Pharmacist applicants: You will be prompted to select Springfield, MA as a location on the next page, however we will consider you for a ...

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Showing results 1-20

All JobsStore JobsStore Director JobsStore Director Jobs in West Springfield, MA

Store Director information

See West Springfield, MA salary details

$26.4K

$81.8K

$114.6K

How much do store director jobs pay per year?

As of Aug 18, 2026, the average yearly pay for store director in West Springfield, MA is $81,838.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,800.00 and $97,700.00 per year, depending on experience, location, and employer.

What is a store director?

A Store Director is a senior management professional responsible for overseeing all operations and functions within a retail store. Their duties typically include managing staff, ensuring excellent customer service, setting sales targets, monitoring inventory, and implementing company policies. Store Directors play a crucial role in driving store profitability, maintaining high standards for merchandising and presentation, and representing the company's brand. They often report to regional or district managers and may handle budgeting, recruiting, and performance reviews. Effective Store Directors possess strong leadership, organizational, and communication skills.

What are the key skills and qualifications needed to thrive as a store director, and why are they important?

To thrive as a Store Director, you need strong leadership, retail operations knowledge, and experience in inventory management, typically backed by a bachelor's degree or equivalent retail management experience. Familiarity with point-of-sale (POS) systems, workforce scheduling software, and retail analytics tools is essential. Exceptional communication, problem-solving, and team-building skills distinguish top performers in this role. These abilities are crucial for driving sales, optimizing store performance, and fostering a positive team environment.

What are some common challenges faced by store directors and how can they be effectively managed?

Store Directors often face challenges such as balancing operational efficiency with exceptional customer service, managing diverse teams, and meeting sales targets in a competitive retail environment. To effectively manage these challenges, Store Directors should prioritize clear communication, foster a collaborative team culture, and leverage data-driven decision-making. Regularly training staff, staying adaptable to market trends, and maintaining strong relationships with both employees and customers are also essential for success in this role.

What is the difference between Store Director vs Store Manager?

AspectStore DirectorStore Manager
ResponsibilitiesOversees multiple store locations, develops strategic plans, manages senior staffManages daily store operations, supervises staff, ensures sales targets are met
Required CredentialsTypically requires a bachelor's degree in business or related field, leadership experienceHigh school diploma or associate degree, retail management experience
Work EnvironmentCorporate office and multiple retail locationsSingle retail store
Industry UsageCommon in large retail chains and corporate retailCommon in various retail settings, including small to mid-sized stores

The main difference between a Store Director and a Store Manager lies in scope and responsibilities. Store Directors oversee multiple locations and focus on strategic planning, while Store Managers handle daily store operations. Both roles require retail experience, but Store Directors typically need more advanced credentials and leadership skills.

What are the most commonly searched types of Store jobs in West Springfield, MA?

The most popular types of Store jobs in West Springfield, MA are:

What job categories do people searching Store Director jobs in West Springfield, MA look for?

The top searched job categories for Store Director jobs in West Springfield, MA are:

What cities near West Springfield, MA are hiring for Store Director jobs?

Cities near West Springfield, MA with the most Store Director job openings:

Store Director jobs near you
Infographic showing various Store Director job openings in West Springfield, MA as of August 2026, with employment types broken down into 66% Full Time, 33% Part Time, and 1% Temporary. Highlights an 100% Physical job distribution, with an average salary of $81,838 per year, or $39.3 per hour.

Store Director

Big Y

Springfield, MA • On-site

$109K - $163K/yr

Full-time

Re-posted 2 days ago

Big Y rating

7.0

Company rating: 7.0 out of 10

Based on 259 frontline employees who took The Breakroom Quiz

19th of 122 rated grocery stores

Job description

Job Description

POSITION SUMMARY:

Our Store Director is responsible for providing an exceptional customer experience by collaborating with the store team to ensure the freshest quality product. Our Store Director is accountable for the success of the total store operation by achieving or exceeding operational/sales goals, executing company initiatives, customer and employee engagement, employee development, and encouraging an inclusive team atmosphere within the store and company. Store Directors are additionally responsible for compliance to all laws and company policies and procedures including labor and safety regulations, asset protection and food safety.

Job Requirements

REQUIREMENTS:

  • Possess and use leadership skills to foster Big Y’s culture of caring while living our vision and mission.
  • Supports Big Y’s commitment to Culture & Belonging.
  • Must project a clean and professional appearance.
  • Ability to operate within, enforce and ensure compliance by others with company policies, procedures, and standards.
  • Ability to work a flexible schedule in accordance with the needs of the store.
  • Must complete and maintain a valid food safety certification.
  • Must be 18 years of age.

*Note - Store Director, Asset Protection Representative, or Pharmacist applicants:

You will be prompted to select Springfield, MA as a location on the next page, however we will consider you for a position based on your geographic location and our availability of positions in that area. The reason that you must select Springfield, MA is because all applications for this position are processed through our Store Support Center in Springfield, MA.

What Big Y employees say

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About Big Y

Sourced by ZipRecruiter

Big Y is a major player in the grocery industry, based in Springfield, MA, United States. Since its inception in 1936, Big Y has placed a strong focus on providing quality and value through their impressive range of goods. The company started as a small grocery store and flourished into a network of over 80 supermarkets today. The business prides itself on delivering finely selected produce, fresh seafood, high-grade meats, and an expansive assortment of household items. The fundamental values revolving around quality, exceptional service, and community involvement have been instrumental in shaping the company's identity.

Industry

Food services and drinking places

Company size

10,000+ Employees

Headquarters location

Springfield, MA, US

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