Store Co Manager Jobs in Massachusetts (NOW HIRING)

• Hire and develop a team that are passionate about medical cannabis and the service they provide.
• Lead by example through being the ultimate illustration of service, dedication, pace, positivity, and energy.
• Mentor, motivate, elevate, and inspire the team through training and performance reviews to ensure the Company’s culture and expectations are met and exceeded.
• Guide patients and employees with cannabis recommendations, including product selection, effects, potency, dosing, methods of consumption, and administration.
• Effectively and diplomatically handle employee or customer concerns and complaints.
• Work closely with the Dispensary Training Manager to train store staff by reviewing, revising, and implementing training materials; delivering training sessions; understanding the staff needs of the store, and build depth on the bench to ensure all Company initiatives can be expedited with ease.
• Maintain thoughtful store scheduling to drive revenue, control overhead while considering the individual needs of the dispensary staff.
• Maintain a comprehensive understanding of cannabis, its various forms, its chemical composition, effects, dosing, titrations, methods of consumption, and quality metrics.
• Present a professional image in appearance, actions, and words.
• Ensure accuracy with all cash handling.
• Assist with weekly, monthly, yearly business analysis, and communication in support of the General Manager
• Evaluates competition by visiting competing stores; gathering information such as style, quality, and prices of competitive merchandise.
• Complete daily and weekly tasks/duties as assigned by the Store Manager(s) and Regional Manager
• Responsible for overseeing the performance of Customer Consultants and the development, recruiting, training, and retention of employees, including coaching staff for internal promotions and increased responsibilities.
• Meets operational expectations and maintains high product quality standards by following and upholding all Beyond/Hello’s policies, procedures, and security protocols.
• Responsible for following Retail Operations Policy to ensure consistent store operations across all retail locations of The Beyond/Hello brand; Creating brand loyalty, brand consistency, and ensuring repeat guest visits.
• Inventory Management oversight.

• High School diploma or General Education Development (GED) required
• Associate or Bachelor’s degree in any field preferred
• Experience or study emphasis in biology, medicine, horticulture, agriculture, business, management, or hospitality
• Minimum of five years combined dispensary, call center, retail, sales, hospitality, or customer service experience
• Excellent computer and technical skills, including experience with web browsers, retail POS systems, and credit card processing terminals.
• High-level critical thinking, attention to detail, mathematical, language, and reasoning skills
• Must be comfortable adding, subtracting, multiplying, and dividing fractions and decimals, and high-volume cash handling

• Constantly perform desk-based computer tasks
• Frequently sitting and standing
• Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds
• Occasionally Twist/bend/stoop/squat, kneel/crawl
• Must be able to work a flexible schedule to include weekends and holidays; May be requested to work additional time, as business demands require
• Complete any needed assistance, including oversight and coverage outside of
• the assigned region as needed
• An environment with a moderate to loud noise level

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.