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Store Operations Jobs in Massachusetts (NOW HIRING)

Epitec

Store Operations Specialist

Framingham, MA · On-site

Store Operations Specialist Location: Framingham, Massachusetts Job Type: W2 Contract Expected hours per week (must include "per week"): 40 Schedule (include days, hours, onsite/hybrid or remote)

New

Adecco

Store Operations Specialist

Framingham, MA

$26.10 - $32/hr

If Store Operations Specialist sounds like something you would be interested in, and you meet the qualifications listed below, apply now! Responsibilities for Store Operations Specialist include but ...

The Fresh Market Inc

Store Operations Manager

Hingham, MA · On-site

$60K - $72K/yr

The Store Operations Manager (SOM) plays a key leadership role in supporting the Store Director and ensuring smooth, consistent store operations. You will lead major operational areas, including ...

The Fresh Market Inc

Store Operations Manager

Hingham, MA · On-site

$60K - $72K/yr

The Store Operations Manager (SOM) plays a key leadership role in supporting the Store Director and ensuring smooth, consistent store operations. You will lead major operational areas, including ...

Cubesmart

Store Operations Associate

Fall River, MA · On-site

$19.28 - $21.08/hr

The Store Operations Associate is responsible for two key areas: Customer Service * Developing customer relationships by identifying self-storage needs and providing appropriate solutions while ...

Cubesmart

Store Operations Manager

Milford, MA · On-site

$19.28 - $21.08/hr

The Store Operations Manager is responsible for: Customer Service * Developing customer relationships by identifying self-storage needs and providing appropriate solutions while delivering a standout ...

The Fresh Market Inc

Store Operations Manager

Hingham, MA · On-site

$60K - $72K/yr

The Store Operations Manager (SOM) plays a key leadership role in supporting the Store Director and ensuring smooth, consistent store operations. You will lead major operational areas, including ...

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Store Operations information

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How much do store operations jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for store operations in Massachusetts is $20.13, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $23.89 per hour, depending on experience, location, and employer.

What are store operations in a job?

Store operations in a job refer to the daily activities involved in managing a retail store, including inventory management, customer service, sales, merchandising, and ensuring the store runs efficiently. Employees in store operations often use tools like point-of-sale systems and may need skills in communication, organization, and problem-solving.

What are the tasks of store operations?

Store operations involve managing daily store activities such as inventory management, customer service, sales transactions, staff scheduling, and maintaining store cleanliness and organization. Employees in this role often use point-of-sale systems and follow company policies to ensure smooth store functioning and a positive customer experience.

What are the key skills and qualifications needed to thrive in Store Operations, and why are they important?

To thrive in Store Operations, you need strong organizational abilities, inventory management skills, and a background in retail or business, often supported by a relevant degree or experience. Familiarity with point-of-sale (POS) systems, inventory tracking software, and scheduling tools is typically required. Outstanding customer service, leadership, and problem-solving skills help individuals excel and foster positive team environments. These competencies are crucial for ensuring efficient store performance, high customer satisfaction, and achievement of sales targets.

How does the Store Operations role interact with other departments to ensure a seamless customer experience?

Store Operations professionals frequently collaborate with sales, inventory, and customer service teams to maintain smooth day-to-day activities. They coordinate with merchandising to ensure displays are organized and products are well-stocked, and with logistics to manage deliveries and inventory accuracy. This cross-functional teamwork is essential for addressing customer needs promptly and ensuring the store runs efficiently. Regular communication and problem-solving across departments help create a positive shopping environment and support overall business goals.

Why is Gen Z struggling to get jobs?

Gen Z faces challenges in securing jobs like store operations roles due to high competition, limited work experience, and employers' preference for candidates with prior skills or certifications. Additionally, factors such as changing hiring practices and the impact of economic conditions can affect their employment opportunities.

What are Store Operations?

Store Operations refers to the day-to-day activities and processes involved in running a retail store effectively. This includes managing inventory, supervising staff, ensuring excellent customer service, maintaining store cleanliness, and handling sales transactions. Store Operations professionals work to optimize the store’s performance, ensure compliance with company policies, and create a positive shopping experience for customers. Their work is crucial for the smooth functioning and profitability of any retail business.

Is operations a high paying job?

Store operations roles typically offer moderate to competitive salaries depending on experience, location, and company size. Higher-level positions such as store managers or regional managers tend to have higher pay, often supplemented with bonuses and benefits. Entry-level roles generally have lower pay but can provide opportunities for advancement and skill development.

What is the difference between Store Operations vs Store Management?

AspectStore OperationsStore Management
ResponsibilitiesOverseeing daily store functions, sales, customer service, inventory, and staff coordinationLeading the store team, strategic planning, staff development, and overall store performance
Required SkillsCustomer service, organizational skills, basic sales knowledgeLeadership, decision-making, team management
Work EnvironmentFrontline, operational focus, often entry to mid-levelLeadership role, managerial environment, strategic focus
CertificationsTypically none required, but retail or customer service certifications can helpManagement certifications or experience preferred

Store Operations focuses on the daily functions and efficiency of the store, ensuring smooth customer service and inventory management. Store Management involves leading the team, setting strategic goals, and driving overall store success. While both roles work closely, Store Operations is more operational, whereas Store Management is more leadership-oriented.

What are the most commonly searched types of Store Operations jobs in Massachusetts? The most popular types of Store Operations jobs in Massachusetts are:
What are popular job titles related to Store Operations jobs in Massachusetts? For Store Operations jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Store Operations jobs in Massachusetts look for? The top searched job categories for Store Operations jobs in Massachusetts are:
Store Operations jobs near you
Store Operations Specialist

Store Operations Specialist

Epitec

Framingham, MA • On-site

Contractor

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

New

Job description

  • Location: Framingham, Massachusetts
  • Type: Contract
  • Job #104954

Job Title: Store Operations Specialist
Location: Framingham, Massachusetts
Job Type: W2 Contract
Expected hours per week (must include "per week"): 40
Schedule (include days, hours, onsite/hybrid or remote): Hybrid
Pay Range (must include "per hour"): 24 to 31 per hour
Job Description:
Position Overview
We are seeking a Store Operations Specialist to serve as the key liaison between Store Operations, Field Operations, and IT teams for technology initiatives impacting retail stores. This role supports operational and technical projects, evaluates store systems and processes, and ensures solutions align with business needs. The ideal candidate will combine retail operations experience with strong technical aptitude and project support capabilities.
Key Responsibilities
Represent Store Operations and Field teams in IT projects affecting store operations.
Act as a liaison between IT, Store Operations, and Field Leadership to support technology initiatives.
Evaluate store systems, applications, and operational processes to ensure business objectives are met.
Participate in the assessment, design, development, pilot, implementation, and evaluation of new systems and programs.
Support operational and project changes that align with organizational goals and technology roadmaps.
Provide procedural, technical, and problem-solving support for store systems, including:
Point of Sale (POS)
Cash Office
Inventory Management
Markdown Systems
Back Office Systems
Conduct end-user testing and support evaluation of business cases and ROI analyses.
Prepare, analyze, and present operational and project-related data to stakeholders.
Assist with hardware and IT asset planning to ensure stores are equipped appropriately.
Follow up on day-to-day operations to ensure support processes are meeting business needs.
Qualifications
Required
5-8 years of experience in retail management and/or technology support environments.
Experience supporting retail systems such as POS, Cash Office, Inventory Management, Markdowns, and other Back Office applications.
Strong problem-solving, troubleshooting, and customer support skills.
Intermediate proficiency with Microsoft Excel and PowerPoint.
Experience creating and analyzing reports and operational data.
Strong communication and stakeholder management skills.
Ability to travel locally for regular store visits.
Preferred
Experience with Power BI dashboards and reporting.
Experience using Canva for presentations, communications, or training materials.
Exposure to project coordination, project analysis, or project-based work.
Background in retail operations, store management, IT support, help desk, or retail systems support.
This role is ideal for someone who understands retail store operations and enjoys partnering with business and technology teams to improve processes, systems, and the overall store experience.
Benefits: 80 hours paid time off, paid holidays, medical insurance contributions, dental vision and our 401k retirement savings plan
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