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Store Associate Shortage Control Jobs in Riverside, CA

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How much do store associate shortage control jobs pay per hour?

As of May 30, 2026, the average hourly pay for store associate shortage control in Riverside, CA is $16.46, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $17.55 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Store Associate Shortage Control, and why are they important?

To thrive as a Store Associate Shortage Control, you need strong observational skills, attention to detail, and a high school diploma or equivalent. Familiarity with loss prevention systems, CCTV monitoring tools, and incident reporting software is typically required. Integrity, alertness, and effective communication are essential soft skills for identifying risks and working with team members. These competencies help reduce shrinkage, protect store assets, and ensure a safe shopping environment.

What are some common challenges Store Associate Shortage Control team members face, and how are they typically addressed?

Store Associate Shortage Control team members often encounter challenges such as identifying potential theft, managing suspicious activities discreetly, and balancing customer service with loss prevention responsibilities. To address these challenges, associates receive specialized training on recognizing theft indicators, using surveillance tools, and following established protocols for reporting incidents. Collaboration with store management and security teams is essential to create a supportive environment, and ongoing communication helps ensure everyone is aligned on prevention strategies.

What are Store Associate Shortage Control positions?

Store Associate Shortage Control positions focus on minimizing losses due to theft, fraud, and operational errors within retail stores. These associates monitor sales floors, observe customer and employee activities, and ensure compliance with security procedures. They also help implement loss prevention strategies and may assist with investigations or audits. Their main goal is to protect store assets while providing a safe shopping environment for customers and staff.

What is the difference between Store Associate Shortage Control vs Store Associate?

AspectStore Associate Shortage ControlStore Associate
Primary FocusMonitoring and managing inventory shortages, preventing stockoutsAssisting customers, stocking shelves, and sales
Required SkillsInventory management, problem-solving, communicationCustomer service, product knowledge, teamwork
Work EnvironmentStockrooms, back-end operations, sometimes in-storeSales floor, customer-facing areas
Common CertificationsInventory management or retail operations experienceCustomer service or retail experience

Store Associate Shortage Control roles focus on managing inventory levels and preventing stock shortages, often involving back-end tasks. Store Associates primarily engage with customers on the sales floor, assisting with product selection and sales. While both roles require retail experience, Shortage Control emphasizes inventory oversight, whereas Store Associates concentrate on customer service and sales support.

What are popular job titles related to Store Associate Shortage Control jobs in Riverside, CA? For Store Associate Shortage Control jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Store Associate Shortage Control jobs in Riverside, CA look for? The top searched job categories for Store Associate Shortage Control jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Store Associate Shortage Control jobs? Cities near Riverside, CA with the most Store Associate Shortage Control job openings:
Store Associate Shortage Control jobs near you
Infographic showing various Store Associate Shortage Control job openings in Riverside, CA as of May 2026, with employment types broken down into 70% Full Time, and 30% Part Time. Highlights an 100% In-person job distribution, with an average salary of $34,228 per year, or $16.5 per hour.
Shortage Control Lead - Full-Time

Shortage Control Lead - Full-Time

Burlington Stores

Ontario, CA • On-site

$17.90/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Burlington rating

4.4

Company rating: 4.4 out of 10

Based on 906 frontline employees who took The Breakroom Quiz

19th of 21 rated department stores

Job description

If you want an exciting job with one of the largest off-price retail stores in the nation, join the Burlington Stores, Inc. as a Shortage Control Lead !
As a Shortage Control Lead you will be responsible for mitigating theft and fraud in high shortage areas of the store while promoting a safe and secure store environment. You will engage with our customers and associates in a manner consistent with our company core values by providing a strong and energetic greeting with eye contact and a smile.
The Shortage Control Lead will be a valuable partner to store and field leadership by assisting in the training and development of the Shortage Control Associates, identifying and reporting theft incidents, and driving shortage education and awareness to all associates. Your confidence, positive attitude, command presence, and expertise in store shortage reduction programs will positively influence behaviors and reduce theft and fraud.
Responsibilities:
  • Provide an effective deterrent to dishonest behaviors throughout the store by demonstrating a command presence through role modeling impression of control, following dress code in the company issued vest and earpiece, demonstrating a positive demeanor, strong posture, and an energetic greeting
  • Maintain a safe and secure store for our customers and associates with a strong attention to detail, ability to multi-task, strong communication, and aligned partnership with store leadership
  • Enthusiastically engage with every customer and associate in areas of the store with highest risk for shortage. These interactions are positive, respectful, and promote a strong impression of control and best in class customer service
  • Display a strong working knowledge of top shortage areas and support programs designed to identify and reduce theft
  • Gather and document indicators of external theft and share with store and field leaders. Network with local law enforcement as directed and support evidence gathering to address large scale or organized retail crime or repeat theft incidents
  • Support store manager by providing internal controls and operational oversight including conducting associate package/bag, monitoring point of sale transactions, conducting store audits, and promoting Asset Protection programs
  • Provide leadership with onboarding and ongoing support of associate training in shortage reduction programs and processes
  • Assist store leadership in the preparation and execution of the semi-annual inventory process and developing action plans to reduce shortage
  • Role-model behaviors that demonstrate that safety is a top priority
  • Is highly disciplined in managing stressful situations and address unsafe practices at every opportunity

Candidates must be able to work a flexible schedule; including nights, weekends, and holidays as required.
If you...
... are excited to deliver great values to customers every day;
... take a sense of pride and ownership in helping drive positive results for a team;
... are committed to treating colleagues and customers with respect;
... believe in the power of diversity and inclusion;
... want to participate in initiatives that positively impact the world around you;
Come join our team. You're going to like it here!
You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental, and vision coverage including life and disability insurance. Full Time associates may also be eligible for up to 12 days of paid time off annually, up to 8 paid holidays, paid sick time in accordance with applicable law, and a 401(k) plan. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us.
Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
Base Pay: $17.90 per hour - $17.90 per hour
Location 01346 - Ontario
Posting Number P1-1075993-2
Address 4234 E. Ontario Ranch Road
Zip Code 91762
Position Type Regular Full-Time
Career Site Category Store Associate
Position Category Retail Store
Base Pay $17.90 - $17.90 per hour

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About Burlington

Sourced by ZipRecruiter

At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join the Burlington Stores team as a Customer Service Supervisor, Selling Floor Supervisor or Receiving Team Supervisor!

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Burlington, NJ, US

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