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Store Associate Customer Service Representative Jobs

ICONMA

Associate Customer Service Rep I

Lafayette, IN · On-site

$15.50 - $21/hr

Associate Customer Service Rep I Our client, a Coatings and Paints company, is looking for an Associate Customer Service Rep I for their Lafayette, IN location. Responsibilities: * Responds to ...

Tekwissen

Associate Customer Service Rep

Springfield, IL · On-site

$14.25 - $19.75/hr

Associate Customer Service Rep Duration: 3 Months Location: Springfield, IL, 62704 Job Type: Temporary Assignment Work Type: Onsite * Answer Phone Calls and direct to appropriate person. * Develop ...

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Store Associate Customer Service Representative information

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How much do store associate customer service representative jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for store associate customer service representative in the United States is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Store Associate Customer Service Representative vs Cashier?

AspectStore Associate Customer Service RepresentativeCashier
Primary RoleAssist customers, provide product information, handle returnsProcess transactions, handle payments at checkout
Required SkillsCustomer service, communication, product knowledgeBasic math, POS system operation, customer service
Work EnvironmentRetail stores, customer-facing rolesCheckout counters, retail or grocery stores
Common CertificationsNone typically required, but customer service experience preferredNone required, basic cash handling skills

While both roles involve customer interaction in retail settings, Store Associate Customer Service Representatives focus on assisting customers with inquiries and product support, whereas Cashiers primarily handle payment transactions at the checkout. Both roles require strong communication skills and are essential for a positive shopping experience.

What does a store associate customer service representative do?

A store associate customer service representative assists customers by answering questions, processing transactions, and helping locate products. They maintain a clean and organized store environment, operate cash registers, and may handle returns or exchanges to ensure a positive shopping experience.

What is the role of a store associate customer service representative?

A store associate customer service representative is responsible for assisting customers, answering questions, processing transactions, and maintaining the sales floor. They often use point-of-sale systems and need good communication skills to ensure a positive shopping experience.

What cities are hiring for Store Associate Customer Service Representative jobs?

Cities with the most Store Associate Customer Service Representative job openings:

What states have the most Store Associate Customer Service Representative jobs?

States with the most job openings for Store Associate Customer Service Representative jobs include:

What are popular job titles related to Store Associate Customer Service Representative jobs?

For Store Associate Customer Service Representative jobs, the most frequently searched job titles are:

Store Associate/Customer Service Representative

Spring Valley, NY • On-site

Aston Carter
Recruiting and Staffing Services • 1 - 5K employees
Learn more about Aston Carterexternal

$18 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Key responsibilities

  • Greet customers and provide assistance throughout their visit.

  • Assist customers with eyewear orders, answer product-related questions, and coordinate order updates.

  • Process sales transactions, verify insurance coverage, and communicate with customers regarding their purchases.

Job description

Customer Service & Sales Associate within eye care! No experience required
Are you someone who enjoys helping customers, working in a retail environment, and being part of a team? We're hiring a Customer Service & Optical Sales Associate to support a busy optical center. This role is perfect for candidates from retail, hospitality, wireless sales, banking, customer service, or store associate backgrounds looking for a stable career opportunity with growth potential.
You'll work directly with customers helping them through the eyewear purchasing process, answering questions, processing orders, and ensuring every customer has a positive experience.
Job Description
  • Greet customers and provide exceptional service throughout their visit.
  • Assist customers with eyewear orders and answer product-related questions.
  • Process sales transactions and payments accurately.
  • Verify insurance coverage and explain available benefits.
  • Answer incoming phone calls and assist customers with inquiries.
  • Update customer information and maintain accurate records.
  • Support daily store operations, including filing, scanning, and administrative tasks.
  • Coordinate order updates and communicate with customers regarding their purchases.
  • Work closely with the optical team to ensure a smooth customer experience.

What We're Looking For
  • 0-1+ years of customer service, retail, cashier, sales, hospitality, or banking experience.
  • Strong communication and relationship-building skills.
  • Comfortable using computers and navigating multiple systems.
  • Ability to multitask in a fast-paced environment.
  • High school diploma or equivalent.
  • Positive attitude and team-oriented mindset.

Preferred Experience
  • Retail sales or storefront experience.
  • Eyewear, optical, healthcare, or medical office experience.
  • Processing payments, orders, or insurance information.
  • Front desk or receptionist experience.

Why This Role?
  • Excellent opportunity to transition from retail into healthcare.
  • Customer-focused environment where people skills matter.
  • Stable schedule and long-term career potential.
  • Hands-on training provided.
  • Opportunity to learn the optical industry and grow professionally.

Ideal Backgrounds
  • Retail Associate
  • Store Associate
  • Sales Associate
  • Customer Service Representative
  • Cell Phone Store Representative
  • Branch Banker / Teller
  • Front Desk Receptionist
  • Hospitality Professional
  • Jewelry Store Associate
  • Wireless Sales Representative
  • Optical Associate
  • Assistant Store Manager

Schedule
Spring Valley
  • Monday-Thursday: 11:00 AM - 8:00 PM
  • Friday: 10:30 AM - 4:00 PM

If you enjoy helping customers, solving problems, and working in a retail-style environment with a healthcare focus, we'd love to hear from you.
Job Type & Location
This is a Permanent position based out of Spring Valley, NY.
Pay and Benefits
The pay range for this position is $18.00 - $21.00/hr.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Spring Valley,NY.
Application Deadline
This position is anticipated to close on Sep 10, 2026.
About Aston Carter
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
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About Aston Carter

Sourced by ZipRecruiter

At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless. Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Hanover, MA, US

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