Description
Primary Job Duties:
Execute all of the job duties of the fun department positions
Ability to resolve larger guest service issues and manage on shift guest service standards
Manage on shift labor efficiency and safety standards
Coordinate/supervise training of new hires
Assist with follow up on error reporting for down games, equipment, attractions, etc.
Assist with maintaining on shift display levels of merchandise and redemption store
Assist with team member scheduling per labor templates
Assist with coordinating periodic deep cleaning and enforcing opening/closing procedures
Assist with managing shift operations (cash control, safety, quality control, etc.)
Assist as needed in other areas as requested by a manager
Maintain uniform standards and a professional appearance
Requirements
Physical Requirements:
Standing for long periods of time with frequent bending and turning
Must be able to lift 40 lbs
Must be comfortable climbing on a ladder
Special Requirements:
Must be at least 18 years old
Obtain training certification per company policy
Must possess a valid TABC or other legal license to sell/serve alcohol per local code
Standard Company Expectations:
Goes beyond the normal expectations without compromising the company mission, vision and values.
Demonstrates the ability to be courteous and accountable in all situations.
Responding to guests' special requests in a courteous and accountable fashion.
Monitors the consistency of the product provided to all guests.
Works in a friendly, honest, and diligent manner with fellow team members, supervisors, and managers.
Cooperates with all team members when assigned additional tasks and listens to others with compassion.
Seeks knowledge from multiple sources and learns from past experiences for future development and growth.
Maintains appearance and/or uniform standards.
Please note that the company validates every applicant's right to work in the United States through the E-verify system. Also, in order to maintain the safety of our guests and team members, the company will process a background check upon hire. The results of E-verify and the background check could dictate your employment with the company. We appreciate your compliance and understanding regarding these matters.