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How much do storage masters jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for storage masters in the United States is $26.22, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.63 per hour, depending on experience, location, and employer.

What is the difference between Storage Masters vs Warehouse Associate?

AspectStorage MastersWarehouse Associate
Required CredentialsHigh school diploma, certifications in inventory managementHigh school diploma, basic forklift certification
Work EnvironmentStorage facilities, warehouses, logistics centersWarehouses, distribution centers, shipping areas
Employer & Industry UsageLogistics companies, storage facilitiesRetail, manufacturing, logistics companies
Common Search & ComparisonStorage Masters vs Warehouse Associate

Storage Masters and Warehouse Associates both work in warehouse environments, handling inventory and storage tasks. Storage Masters often have additional certifications and oversee more complex storage operations, while Warehouse Associates focus on day-to-day physical tasks. Both roles are essential in logistics and warehousing industries, but Storage Masters typically require more specialized knowledge and experience.

What cities are hiring for Storage Masters jobs? Cities with the most Storage Masters job openings:
What states have the most Storage Masters jobs? States with the most job openings for Storage Masters jobs include:
Storage Masters jobs near you
Infographic showing various Storage Masters job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $54,538 per year, or $26.2 per hour.

Mainframe Technical Support Engineer - Storage Management

Broadcom, Inc.

Plano, TX • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 26 days ago

Broadcom rating

8.7

Company rating: 8.7 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

19th of 156 rated electronics manufacturers

Job description

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Job Description:
Job Description
This position is responsible for providing technical support for complex issues involving Mainframe Storage Management software to ensure our customers achieve their desired business outcomes. Technical Support Engineers are expected to deliver a superior customer experience by exhibiting technical expertise and timely and clear communications.
#Broadcomsoftware
Key Responsibilities
  • Prioritize and balance workload to effectively manage multiple concurrent cases. Collaborate with other team members in case management and resolution.
  • Analyze customer provided data and perform research to formulate potential solutions for customer issues. Provide assistance to prevent future issues by proactively sharing information with the customer regarding recent product updates and knowledge documents.
  • Research and investigate complex issues for Broadcom product defects for associated product(s). Use logs, traces, dumps, debuggers, review of product code, scripts or other software tools as a precursor to involvement by the Development team.
  • Maintain and utilize lab environments to replicate customer issues to determine solutions or identify product defects. Share configuration best practices with customers. Identify barriers preventing customers from upgrading or deploying products.
  • Communicate business impact of product issues to the Development team and collaborate on prioritization and selection of solutions.
  • Lead and coordinate aged/escalated issues to the customer's satisfaction. Provide structured follow-up coaching for less experienced team members.
  • Utilize Knowledge Centered Service (KCS) processes to appropriately reuse, create, update, publish, and retire knowledge. Collaborate with colleagues in developing knowledge content.
  • Adhere to best practices and case hygiene in the case resolution methodology.
  • Participate in the weekend on-call rotation for Severity 1 support.
  • Expand product knowledge, technical knowledge and soft skills through formal, informal, and self-study learning opportunities. Stay current with Broadcom Support best practices, procedures, products and systems. Earn product and industry certifications as relevant to job responsibilities.

Skills & Competencies
  • Proven customer service skills
  • Strong written and verbal communication skills
  • Teamwork, collaboration, reliability, and self-direction
  • Relevant technical competence for this role
    - Mainframe operations or systems programming experience - z/OS, z/VM and/or z/VSE
    - Strong knowledge of Mainframe technologies such as JCL, ISPF, REXX, USS, SMP/E, zOSMF, etc.

Storage Management experience
- Expertise as a Storage Architect, Engineer, or Administrator
- Competence with disk, virtual tape and physical tape technologies
(examples DFHSM, DFSMS, RMM; Broadcom products including CA 1 Flexible Storage, Vantage, Disk Backup and Restore, Allocate).
- Competence with utilities including IEBCOPY, IDCAMS, IEBGENER, etc.
Preferred Education
  • Bachelors and 2+ years of related experience or Masters degree
  • Technical and professional certifications as applicable to the position.

Work Experience
Bachelors degree and 5+ years or Masters degree and 3+ years of related professional experience in a Mainframe environment working in Software Support or Systems Programming. Demonstrated proficiency with Broadcom (or comparable competitor solutions) per the specific role
Candidate must have the legal right to work in the US.
This is a work-from-office position.
#Broadcomsoftware
Compensation and Benefits
The annual base salary range for this position is USD 59,000.00 To USD 90,000.00
As a valued member of our team, you'll be eligible for a discretionary annual bonus and the opportunity to receive not only a competitive new hire equity grant, but also annual equity awards, connecting your success directly to the company's growth. All subject to relevant plan documents and award agreements.
Broadcom offers a competitive and comprehensive benefits package: Medical, dental and vision plans, 401(K) participation including company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company paid holidays, paid sick leave and vacation time. The company follows all applicable laws for Paid Family Leave and other leaves of absence.
Broadcom is proud to be an equal opportunity employer. We will consider qualified applicants without regard to race, color, creed, religion, sex, sexual orientation, national origin, citizenship, disability status, medical condition, pregnancy, protected veteran status or any other characteristic protected by federal, state, or local law. We will also consider qualified applicants with arrest and conviction records consistent with local law.
If you are located outside USA, please be sure to fill out a home address as this will be used for future correspondence.

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