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Stone Tech Jobs (NOW HIRING)

BEARCOM

Stone - Support Engineer Denver, CO

Lakewood, CO · On-site

$75K - $100K/yr

Stay updated on industry trends, emerging technologies, and security best practices. * Perform any ... Stone can provide extensive on-the-job training and covers all fees associated with most ...

BearCom

Stay updated on industry trends, emerging technologies, and security best practices. * Perform any ... Stone can provide extensive on-the-job training and covers all fees associated with most ...

Michels

Scheduler - Michels Road & Stone, Inc.

Lomira, WI · On-site

$20.50 - $26.50/hr

Michels Road & Stone, Inc. does more than build transportation projects, we use them. We provide ... You relish new challenges and evolving technology * You enjoy collaborating and communicating with ...

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What is the difference between Stone Tech vs Mason?

AspectStone TechMason
CertificationsOSHA safety training, specialized stone installation certificationsOSHA safety training, general masonry certifications
Work EnvironmentIndoor and outdoor stone installation, fabrication shopsOutdoor construction sites, brick and stone structures
Industry UsageStone fabrication, countertop installation, monument workBrick, block, and stone wall construction

Stone Tech professionals focus on stone fabrication, countertop installation, and monument work, often requiring specialized certifications. Masons work on a broader range of masonry projects, including brick and block structures. While both roles involve working with stone and similar safety training, Stone Tech specialists typically have more expertise in stone-specific tasks, whereas Masons have a wider scope in masonry construction.

Infographic showing various Stone Tech job openings in the United States as of May 2026, with employment types broken down into 68% Full Time, 16% Part Time, and 16% Temporary. Highlights an 100% In-person job distribution.
Stone - Support Engineer Denver, CO

Stone - Support Engineer Denver, CO

BearCom

Lakewood, CO • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

BearCom rating

7.7

Company rating: 7.7 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

Stone Security is seeking a Support Engineer to provide exceptional technical support and troubleshooting for our advanced security software and hardware systems. This role is responsible for maintaining, integrating, and optimizing security solutions such as Milestone, LenelS2, and DMP, ensuring seamless operation for our customers. The ideal candidate is detail-oriented, technically skilled, and thrives in a fast-paced, customer-centric environment.
As a Support Engineer, you will diagnose and resolve system issues, coordinate service and maintenance calls, and ensure compliance with Federal, State, and local regulations. This position is key in maintaining customer satisfaction, supporting project teams, and delivering high-quality security solutions.
Key Responsibilities
Technical Support & Troubleshooting:

  • Provide technical support and troubleshooting for security software and hardware systems, including Milestone, LenelS2, and DMP.
  • Diagnose and resolve system performance issues, ensuring optimal functionality.
  • Perform custom systems integrations, detailed system upgrade planning, and system audits.
Service & Maintenance Coordination:
  • Schedule and coordinate service and maintenance calls with customers.
  • Perform routine and corrective maintenance of installed security and access control systems.
  • Ensure all service work complies with applicable Federal, State, and local regulations.
System Installation & Configuration:
  • Assist with the installation, configuration, and support of electronic security solutions.
  • Collaborate with the Projects and Sales teams to support system design, implementation, and customer needs.
Customer Support & Consultation:
  • Provide expert consultation on system performance, maintenance, and upgrades.
  • Maintain strong relationships with clients by delivering exceptional customer service.
Additional Responsibilities:
  • Support internal teams with troubleshooting, documentation, and knowledge sharing.
  • Stay updated on industry trends, emerging technologies, and security best practices.
  • Perform any other duties as assigned by Management.
Qualifications:
  • 2+ years of experience in security systems support, technical support, or a related IT field.
  • Proficiency in Milestone, LenelS2, DMP, or similar security software platforms.
  • Strong troubleshooting and problem-solving skills for security, video surveillance, and access control systems.
  • Ability to read and interpret technical manuals, schematics, and wiring diagrams.
  • Excellent customer service and communication skills.
  • Strong organizational skills with the ability to manage multiple tasks and prioritize workload.
Preferred:
  • Associate's or Bachelor's degree in IT, Computer Science, Engineering, or a related field.
  • Experience with networking concepts, IP-based security systems, and system integrations.
  • Certifications in security systems (e.g., Milestone, LenelS2, DMP) are a plus.
Benefits:
Stone wants to elevate your professional growth! We value investing in developing our team members and advancing your technical capabilities. Stone can provide extensive on-the-job training and covers all fees associated with most professional certifications.
You'll also receive:
  • Highly Competitive Compensation
  • Medical, Dental, and Vision Insurance
  • Company-Paid Life and Short-Term Disability
  • Paid Holidays
  • Generous Paid Time Off
  • Matching 401k Plan
  • Employee Referral Bonus
  • Tuition Reimbursement

Stone, a BearCom Company, is proud to be an equal-opportunity workplace free from discrimination and harassment. We seek to recruit and retain the most talented people from a diverse candidate pool and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other disability protected by law. All employment is decided based upon qualifications, merit and business need.

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