Stewarding Manager Jobs in Romulus, MI (NOW HIRING)

Standard Specifications:

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently.

Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees or guests.

Job Functions:

• Ensure that assigned staff has reported to work; document any late or absent employees.
• Coordinate breaks for assigned staff.
• Prepare and distribute assignments for Stewarding staff and review priorities.
• Communicate additions or changes to the assignment sheets as they arise throughout the shift. Identify situations, which compromise the departments standards and delegate these tasks.
• Check supply levels in storage closets. Complete requisition for additional supplies needed and submit to manager.
• Inspect cleanliness and organization of storage areas. Assign designated personnel to rectify any deficiencies.
• Check workstations for proper supplies, organization, cleanliness and mechanical problems. Instruct designated personnel to correct deficiencies.
• Observe staff performance of job functions and ensure all procedures are completed to departmental standards; rectify deficiencies with respective personnel.
• Review kitchen and restaurant service needs from Stewarding throughout the shift and ensure that all requirements are met according to specifications.
• Monitor and maintain designated par levels of operating equipment.
• Monitor all work areas for compliance with state health regulations and DAC requirements; follow through on any violation.
• Monitor and ensure that all temperature and chemical solution requirements are met with regard to dishwashing, pot washing and storage.
• Monitor and maintain pest control requirements in accordance with DAC standards.
• Coordinate and assist with banquet function requirements as assigned.
• Assist Stewarding staff with their job functions where needed to ensure optimum cleanliness and service standards.
• Complete work orders for maintenance repairs and submit to Engineering. Contact Engineering directly for urgent repairs.
• Accommodate requests for additional wares expediently and courteously. Follow up on delivery of all such items.
• Monitor and handle complaints by following the six step procedures and ensuring guest satisfaction.
• Conduct training of staff as assigned.
• Provide feedback on staff performance to manager. Report disciplinary problems to manager and participate in the counseling of employees.
• Respond to all pages by beeper promptly.
• Document pertinent information in department log book.
• Ensure all staff assignments are completed before staff signs out.
• Complete all paperwork and closing duties before leaving. Review status of assignments and any follow-up action with manager and/or on-coming supervisor.
• Successful completion of the training process.

• Five years experience in food service janitorial position
• Knowledge of proper cleaning techniques, requirements and use of equipment/machinery
• Knowledge of proper chemical handling
• Ability to satisfactorily communicate with management and co-workers to their understanding
• Ability to provide legible communication
• Ability to do basic arithmetic.
• Yes I Can! Attitude

Desired Qualifications

• High school graduate, some college
• Any supervisory experience
• Certification in sanitation

Essential Skills

• Ability to enforce the DACs standards, policies and procedures with assigned staff.
• Ability to prioritize and organize work assignments; delegate work
• Ability to direct performance of assigned staff and follow up with corrections where needed
• Ability to motivate assigned staff and maintain a cohesive team
• Ability to ascertain staff training needs and provide such training
• Ability to be a clear thinker in pressure situations and exercise good judgments
• Ability to focus attention on details
• Ability to exert physical effort in transporting equipment and wares
• Ability to withstand high temperatures, moisture and noise levels in work areas
• Ability to operate designated machinery
• Ability to remain extremely alert while operating machinery
• Ability to endure abundant physical movements in carrying out job duties
• Ability to ensure security of storage room access and DAC property
• Ability to work without direct supervision

Desired Skills:

• Previous guest relations training