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Stay Inn Jobs (NOW HIRING)

Hilton Garden Inn Statesville

Night Auditor

Statesville, NC

$14.25 - $18.75/hr

Maintaining a clean and organized front desk area As a Night Auditor, you will play a crucial role in ensuring that our guests have a memorable stay at Hilton Garden Inn Statesville. Your attention ...

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How much do stay inn jobs pay per hour?

As of Jun 22, 2026, the average hourly pay for stay inn in the United States is $15.66, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.31 per hour, depending on experience, location, and employer.

What is the difference between Stay Inn vs Housekeeper?

AspectStay InnHousekeeper
CredentialsNone required, hospitality experience preferredNone required, cleaning or hospitality experience beneficial
Work EnvironmentHotels, motels, resortsHotels, resorts, private homes
Job RoleOversees guest stays, manages front desk, customer servicePerforms cleaning, room preparation, maintenance
Employer UsageHospitality industry, hotel chainsHotels, resorts, private accommodations

Stay Inn typically refers to a hospitality establishment or a role overseeing guest services, while Housekeeper focuses on cleaning and maintaining guest rooms. Both roles are essential in the hospitality industry but differ in responsibilities and scope.

What are the key skills and qualifications needed to thrive as a Hotel Front Desk Agent, and why are they important?

To thrive as a Hotel Front Desk Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (PMS) such as Opera or Maestro, as well as reservation and payment processing software, is often required. Outstanding communication, problem-solving abilities, and a friendly demeanor help agents create positive guest experiences. These skills are crucial for ensuring guest satisfaction, efficient hotel operations, and repeat business.

What are some common challenges faced by front desk staff at a Stay Inn, and how can they prepare for them?

Front desk staff at a Stay Inn often handle high guest volumes, last-minute booking requests, and occasional difficult customer interactions. Being adaptable and maintaining strong communication skills are essential for juggling multiple tasks, such as checking guests in and out, answering inquiries, and coordinating with housekeeping. Familiarity with hotel management software and a calm, customer-focused attitude can help staff provide excellent service even during busy periods. Team collaboration is also key, as front desk agents frequently work closely with maintenance and housekeeping to resolve guest issues promptly.

What is a Stay Inn?

A Stay Inn typically refers to a type of budget-friendly lodging or hotel that offers basic accommodations for travelers. These establishments usually provide essential amenities such as clean rooms, free Wi-Fi, and sometimes complimentary breakfast. Stay Inns are ideal for guests seeking affordable, comfortable, and convenient places to stay for short periods. They can be independently operated or part of a chain and are often located near highways, airports, or major attractions.
More about Stay Inn jobs
What states have the most Stay Inn jobs? States with the most job openings for Stay Inn jobs include:
What job categories do people searching Stay Inn jobs look for? The top searched job categories for Stay Inn jobs are:
Stay Inn jobs near you
Infographic showing various Stay Inn job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 80% Full Time, and 19% Part Time. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $32,583 per year, or $15.7 per hour.
Hotel General Manager @ Residence Inn Uptown Charlotte

Hotel General Manager @ Residence Inn Uptown Charlotte

Summit Hospitality Group LTD

Charlotte, NC • On-site

Full-time

Medical, Retirement, PTO

Posted 25 days ago

Job description

Residence Inn Uptown Charlotte
JOB TITLE: GENERAL MANAGER
REPORTS TO: REGIONAL DIRECTOR OF OPERATIONS
JOB TYPE: FULL TIME
Residence Inn Uptown Charlotte is seeking an experienced and hospitality-driven General Manager to lead our all-suite, extended-stay Marriott property located in the heart of Charlotte's premier shopping and business district. We're looking for a hands-on leader who understands the balance between long-term guest relationships, exceptional service delivery, and strong financial performance. The ideal candidate will bring a business-minded approach, a passion for guest satisfaction, and the ability to cultivate a positive, high-performing team culture.
What You'll Do
  1. Lead day-to-day operations of the Residence Inn Uptown Charlotte, ensuring alignment with Marriott brand standards and company operating procedures.
  2. Drive performance across guest satisfaction, occupancy, extended-stay business mix, revenue management, and GOP targets.
  3. Oversee department leaders and ensure all associates receive proper training, coaching, and developmental support.
  4. Hire, develop, and retain high-quality team members while maintaining a positive and collaborative workplace.
  5. Produce and analyze financial and operational reports, working closely with Corporate teams to ensure accuracy and accountability.
  6. Partner with the Sales team to grow corporate, long-term stay, group, and relocation business within the Charlotte market.
  7. Actively engage in outside sales calls and maintain strong relationships with nearby businesses, hospitals, retail partners, and local organizations.
  8. Conduct regular property inspections to uphold top-tier cleanliness, maintenance, and safety standards expected of a Marriott extended-stay hotel.
  9. Manage budgets, forecasts, labor controls, purchasing, inventory, and expenses with disciplined financial oversight.
  10. Maintain compliance with Marriott brand requirements, local regulations, and employment laws.
  11. Lead a strong service culture through daily communication, recognition, and consistent follow-through.
  12. Serve as Manager on Duty when required and step into operational tasks to support the team when needed.

About Us:
Residence Inn Uptown Charlotte is an all-suite hotel designed for travelers who seek space, comfort, and the convenience of home. Located steps from the Bank of America Stadium and the heart of Uptown Charlotte, the hotel offers spacious suites, complimentary breakfast, evening social events, a fitness center, and thoughtful amenities tailored to extended-stay guests. We pride ourselves on providing warm, reliable service and building lasting relationships with our long-term business and leisure guests.
Perks & Benefits That Put You First:
  1. Quality healthcare options to keep you feeling your best
  2. Paid holidays & plenty of PTO-because balance matters
  3. Exciting bonus opportunities for high performers
  4. IRA eligibility to help you build your future

We are an equal opportunity employer and value diversity at every level of the organization. We do not discriminate based on race, religion, gender, sexual orientation, veteran status, disability, or any other protected characteristic.
Requirements
About You:
  1. 3-5+ years of General Manager experience within Marriott or another major hotel brand; extended-stay experience highly preferred.
  2. Proven track record delivering strong financial results and outstanding guest satisfaction scores.
  3. Ability to lead, motivate, and develop teams across all hotel departments.
  4. Strong operational knowledge of suite-style hotels, housekeeping operations, and long-term guest needs.
  5. Skilled in revenue management, budgeting, labor planning, and financial analysis.
  6. Excellent communication, relationship-building, and problem-solving skills.
  7. Proficiency with MS Office and Marriott systems such as MARSHA, Opera/CI, Micros, and applicable reporting tools.
  8. A hands-on, visible leadership style; approachable, supportive, and dedicated to high service standards.
  9. Hospitality degree is a plus.
  10. A strong background in Food & Beverage is required as this hotel has a growing F&B program.

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