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Goodwill Central Florida seeks a transformational technology executive to serve as its next VicePresident of Information Services. As a member of the Executive Leadership team, reporting to thePresident and CEO, the VP of IS will lead the organization's technology strategy and overseeenterprise applications, infrastructure, cybersecurity, data and analytics, vendor partnerships, andtechnology-enabled business transformation.
This role represents a unique opportunity to elevate technology from a primarily operationalfunction to a strategic business enabler. As Goodwill continues its growth trajectory, theorganization requires a leader who can align technology investments with business priorities,strengthen enterprise capabilities, and build a scalable foundation for future expansion. Working closely with executive leadership, the VP of IS will modernize core systems, advanceproject and portfolio management disciplines, enhance enterprise data and analytics capabilities,and develop a technology roadmap that supports both retail operations and mission delivery. Thesuccessful candidate will serve as a trusted business partner, ensuring technology investments
improve decision-making, operational effectiveness, and organizational performance.

Strategic Priorities:
During the first 24-36 months, key priorities will include:
Develop and execute a multi-year enterprise technology strategy and roadmap aligned withorganizational growth, operational excellence, and mission objectives.
Lead the modernization of core business systems, including evaluation and replacement ofthe General Ledger platform and assessment of the broader enterprise applicationportfolio.
Define a future-state technology architecture that improves scalability, integration, dataaccessibility, and organizational effectiveness.
Establish formal projects, portfolio, and technology governance disciplines to improveprioritization, execution, accountability, and investment outcomes.
Build a scalable enterprise data, analytics, and business intelligence capability thatstrengthens decision-making across retail operations, mission services, finance, humanresources, and real estate.
Enhance data-driven planning and investment decision support, including real estateanalytics and organizational performance measurement.
Evaluate and implement technology solutions that improve program management, CRMcapabilities, workflow automation, service delivery, and outcome tracking.
Strengthen integration across enterprise applications and data platforms to improveoperational efficiency, reporting, and user experience.
Assess, develop, and align the technology organization, capabilities, and talent needed tosupport future growth and transformation.
Foster stronger cross-functional partnerships and position technology as a strategicbusiness enabler across the enterprise.
Key Responsibilities:

Strategic Leadership & Business Partnership
Serve as a trusted technology advisor to the CEO and Executive Leadership Team.
Develop and execute an enterprise technology strategy aligned with organizationalgoals.
Translate business priorities into technology solutions that improve performance anddecision-making.
Build strong partnerships across Finance, Human Resources, Operations, Retail, RealEstate, and Mission Services.
Evaluate emerging technologies and identify opportunities for innovation andefficiency.

Enterprise Systems & Transformation
Lead enterprise application strategy, selection, implementation, integration, andoptimization.
Drive modernization of financial, HR, retail, CRM, and operational systems.
Establish governance frameworks for technology investments and projectprioritization.
Lead technology-enabled business process improvement initiatives.
Develop scalable enterprise architecture supporting long-term growth.

Data, Analytics & Decision Support
Establish a vision and roadmap for enterprise data and analytics.
Implement data governance standards and accountability.
Enhance reporting, business intelligence, and executive decision-support capabilities.
Deliver actionable insights across retail operations, workforce programs, real estate,and organizational performance.

IT Operations & Cybersecurity
Oversee infrastructure, networks, applications, and technology operations.
Ensure a secure, reliable, and scalable technology environment.
Lead cybersecurity, risk management, disaster recovery, and business continuityefforts.
Manage technology vendors, contracts, and service-level performance.

Project & Portfolio Management
Implement formal project management methodologies and governance.
Lead multiple concurrent initiatives while balancing organizational priorities.
Ensure projects are delivered on time, within budget, and aligned with strategicobjectives.

Leadership & Team Development
Lead and develop a team of seven IT professionals.
Assess future organizational needs and evolve team structure accordingly.
Foster a culture of accountability, collaboration, innovation, and customer service.
Build organizational confidence in technology through effective communication andstakeholder engagement.

Professional Experience & Qualifications
The ideal candidate is a strategic, business-minded technology executive who combinesenterprise IT leadership, digital transformation expertise, and strong operational execution.This individual will possess the ability to align technology investments with organizationalpriorities, leverage data to improve decision-making, and build scalable capabilities thatsupport growth, operational excellence, and mission impact.

Required Experience
15+ years of progressive technology leadership experience, including responsibility forenterprise technology strategy, digital transformation, and organizational change.
Demonstrated success serving as a senior technology leader and trusted businesspartner to executive leadership teams.
Proven experience leading enterprise systems modernization initiatives, including ERP,financial, HR, CRM, and other core business applications.
Strong track record assessing current-state technology environments, defining future state architecture, and executing complex transformation programs.
Experience building enterprise data, analytics, business intelligence, and reportingcapabilities that enhance decision-making and organizational performance.
Experience leading technology organizations within multi-site, distributed operatingenvironments.
Strong understanding of the technologies, processes, and operational demandsrequired to support multiple locations, frontline employees, and customer-facingoperations at scale.
Demonstrated expertise overseeing cybersecurity, infrastructure, technologyoperations, risk management, business continuity, and technology governance.
Proven success establishing project and portfolio management disciplines thatimprove prioritization, execution, accountability, and return on technology
investments.
Experience managing technology vendors, consultants, and strategic partners.
Strong financial and budget management skills, including capital planning, vendormanagement, and investment prioritization.

Preferred Experience
Experience within retail, consumer-facing, hospitality, restaurant, healthcare,nonprofit, or other complex, distributed operating environments.
Experience supporting organizations undergoing significant growth, expansion, orbusiness transformation.
Expertise in ERP, CRM, enterprise data management, business intelligence, workflowautomation, and systems integration.
Experience leading data governance and enterprise analytics initiatives.
Formal project management training or certification (PMP or equivalent).
Bachelor's degree in Information Technology, Computer Science, Engineering,Business, or a related field; advanced degree preferred.
Leadership Characteristics

The successful candidate will demonstrate:
Executive presence and the ability to establish credibility and influence with seniorleadership, boards, and key stakeholders.
Strong business acumen with the ability to translate organizational priorities intotechnology strategies and measurable outcomes.
Strategic thinking balanced with a pragmatic, hands-on approach to execution.
Exceptional relationship-building, communication, and cross-functional collaborationskills.
A data-driven mindset with a passion for leveraging information and analytics toimprove decision-making and organizational performance.
Intellectual curiosity and a continuous-improvement mindset, with the confidence tochallenge the status quo constructively.
High emotional intelligence, humility, and a collaborative leadership style.
A results-oriented approach with a demonstrated ability to lead change and delivercomplex initiatives successfully.
A commitment to developing talent, building organizational capability, and fostering aculture of accountability, innovation, and service excellence.
Passion for advancing Goodwill's mission and improving lives through the power ofwork