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State Insurance Jobs in Lancaster, PA (NOW HIRING)

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All JobsState Insurance JobsState Insurance Jobs in Lancaster, PA

State Insurance information

See Lancaster, PA salary details

$7

$18

$28

How much do state insurance jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for state insurance in Lancaster, PA is $18.11, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $19.86 per hour, depending on experience, location, and employer.

What is the difference between State Insurance vs Insurance Agent?

AspectState InsuranceInsurance Agent
CredentialsVaries by state; may require licensing and specific certificationsLicensing required; varies by state and insurance type
Work EnvironmentTypically government or state agency officesIndependent or agency-based, client-facing
Employer & Industry UsageState agencies providing insurance programsPrivate agencies or independent practices
Common Search & ComparisonUnderstanding government insurance optionsFinding insurance coverage and policies

State Insurance generally refers to government-run insurance programs or agencies, while Insurance Agents are professionals who sell and manage various insurance policies. The two roles often overlap in licensing and industry terminology but differ in their work environment and employer type.

What are some common challenges faced by professionals working in state insurance roles, and how can they be addressed?

Professionals in State Insurance roles often encounter challenges such as managing complex regulatory requirements, adapting to policy changes, and handling high volumes of claims or inquiries during peak periods. Staying updated on relevant state laws and ongoing professional development can help address these challenges. Collaboration with legal teams and regular training enable staff to maintain compliance and provide accurate information to policyholders. Additionally, effective time management and the use of modern claims processing systems can streamline workflows and improve service quality.

What is a state insurance agent?

State Insurance agents are professionals who help individuals, families, and businesses find and purchase insurance policies provided by state-backed or state-regulated insurance companies. They assess clients' needs, explain available coverage options, and assist with paperwork and claims. Their goal is to ensure clients have the appropriate insurance protection, such as auto, home, or business insurance, while complying with state regulations.

What are the key skills and qualifications needed to thrive as a state insurance agent?

To excel as a State Insurance Agent, you generally need strong knowledge of insurance products, state-specific regulations, and a relevant license to sell insurance in your jurisdiction. Familiarity with insurance management software, customer relationship management (CRM) systems, and digital quoting tools is often required. Exceptional interpersonal skills, active listening, and persuasive communication help build trust and effectively serve clients. These capabilities ensure agents can provide accurate advice, maintain compliance, and drive customer satisfaction in a highly regulated industry.
What are popular job titles related to State Insurance jobs in Lancaster, PA? For State Insurance jobs in Lancaster, PA, the most frequently searched job titles are:
What job categories do people searching State Insurance jobs in Lancaster, PA look for? The top searched job categories for State Insurance jobs in Lancaster, PA are:
What cities near Lancaster, PA are hiring for State Insurance jobs? Cities near Lancaster, PA with the most State Insurance job openings:
State Insurance jobs near you
Infographic showing various State Insurance job openings in Lancaster, PA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $37,667 per year, or $18.1 per hour.

Customer Service Representative - State Farm Agent Team Member

State Farm

Reading, PA • On-site

$50K - $70K/yr

Other

PTO

Re-posted 3 days ago

State Farm rating

7.4

Company rating: 7.4 out of 10

Based on 1,544 frontline employees who took The Breakroom Quiz

225th of 303 rated insurance

Job description

Benefits:
  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development
Customer Service Representative - Service With a Sales Focus
Build relationships. Support clients. Grow through in-book sales.
Are you a people-first professional who loves helping others while recognizing opportunities for growth? Do you thrive on building relationships and ensuring customers feel supported and valued? If so, The Cohen Agency wants to speak with you!
As a Customer Service Representative, you'll deliver exceptional client support while identifying in-book sales opportunities that enhance each customer's coverage. Your blend of service excellence and proactive sales awareness will play a key role in our agency's long-term success.
Why Join Us?
Customer-Focused Culture - Make a meaningful impact by providing trusted guidance and exceptional support.
Service + Sales Growth - Earn through in-book sales while upholding top-tier customer satisfaction.
Licensing Support Provided - This role requires a state insurance license. Not licensed yet? We offer full guidance, resources, and assistance to help you obtain it
Career Development - Benefit from training, licensing help, and opportunities for advancement.
Team-Oriented Atmosphere - Thrive in a collaborative and supportive environment.
Competitive Compensation - Base salary plus performance-based incentives.
What You'll Do:
  • Deliver Top-Tier Customer Service - Assist clients with billing, policy changes, coverage questions, and claims support.
  • Educate & Advise - Conduct needs-based policy reviews to ensure customers have appropriate protection.
  • Identify Sales Opportunities - Recognize gaps in coverage and recommend helpful solutions.
  • Build & Maintain Client Relationships - Foster trust through proactive communication and follow-up.
  • Support Agency Growth - Generate referrals, follow up on leads, and contribute to team success.
What We're Looking For:
  • Exceptional Communicator - Clear, confident, and personable.
  • Service-Oriented Mindset - Passionate about helping clients and delivering an outstanding experience.
  • Sales-Minded Approach - Comfortable identifying and acting on in-book sales opportunities.
  • Detail-Oriented & Organized - Effective at managing multiple accounts and tasks.
  • Licensed or Willing to Obtain - State insurance licensing is required, and we provide full support to help you get certified
  • Bilingual Candidates Preferred - Ability to serve a diverse client base is a plus.
Ready to Grow With Us?
If you're seeking a rewarding career that blends exceptional customer service with meaningful sales opportunities-and you're ready to pursue your insurance license with our support-apply today and take your next step with The Cohen Agency.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. We are an equal opportunity employer and value diverse perspectives.
Compensation: $50,000.00 - $70,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Reading, PA and help customers with their insurance and financial services needs, including:
  • Auto insurance
  • Home insurance
  • Life insurance
  • Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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