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State Insurance Jobs in Detroit, MI (NOW HIRING)

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State Insurance information

See Detroit, MI salary details

$7

$18

$29

How much do state insurance jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for state insurance in Detroit, MI is $18.45, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $20.24 per hour, depending on experience, location, and employer.

What is the difference between State Insurance vs Insurance Agent?

AspectState InsuranceInsurance Agent
CredentialsVaries by state; may require licensing and specific certificationsLicensing required; varies by state and insurance type
Work EnvironmentTypically government or state agency officesIndependent or agency-based, client-facing
Employer & Industry UsageState agencies providing insurance programsPrivate agencies or independent practices
Common Search & ComparisonUnderstanding government insurance optionsFinding insurance coverage and policies

State Insurance generally refers to government-run insurance programs or agencies, while Insurance Agents are professionals who sell and manage various insurance policies. The two roles often overlap in licensing and industry terminology but differ in their work environment and employer type.

What are some common challenges faced by professionals working in state insurance roles, and how can they be addressed?

Professionals in State Insurance roles often encounter challenges such as managing complex regulatory requirements, adapting to policy changes, and handling high volumes of claims or inquiries during peak periods. Staying updated on relevant state laws and ongoing professional development can help address these challenges. Collaboration with legal teams and regular training enable staff to maintain compliance and provide accurate information to policyholders. Additionally, effective time management and the use of modern claims processing systems can streamline workflows and improve service quality.

What is a state insurance agent?

State Insurance agents are professionals who help individuals, families, and businesses find and purchase insurance policies provided by state-backed or state-regulated insurance companies. They assess clients' needs, explain available coverage options, and assist with paperwork and claims. Their goal is to ensure clients have the appropriate insurance protection, such as auto, home, or business insurance, while complying with state regulations.

What are the key skills and qualifications needed to thrive as a state insurance agent?

To excel as a State Insurance Agent, you generally need strong knowledge of insurance products, state-specific regulations, and a relevant license to sell insurance in your jurisdiction. Familiarity with insurance management software, customer relationship management (CRM) systems, and digital quoting tools is often required. Exceptional interpersonal skills, active listening, and persuasive communication help build trust and effectively serve clients. These capabilities ensure agents can provide accurate advice, maintain compliance, and drive customer satisfaction in a highly regulated industry.
What are popular job titles related to State Insurance jobs in Detroit, MI? For State Insurance jobs in Detroit, MI, the most frequently searched job titles are:
What cities near Detroit, MI are hiring for State Insurance jobs? Cities near Detroit, MI with the most State Insurance job openings:
Infographic showing various State Insurance job openings in Detroit, MI as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, 4% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,369 per year, or $18.4 per hour.

Insurance Customer Service Manager

Allied Insurance Managers Inc.

Rochester Hills, MI

$105K/yr

Full-time

Re-posted 22 days ago


Job description

At Allied Insurance Managers Inc., we empower our team to deliver exceptional insurance and risk management solutions. Since 1987, our independent agency has connected businesses and individuals with comprehensive, cost-effective options by partnering with a wide range of insurance providers. As a Customer Service Manager, you'll play a vital role in leading our customer service department, leveraging your communication skills and problem-solving abilities to enhance client satisfaction and team performance.
In this dynamic role, your expertise will help shape the future of our agency while you enjoy competitive pay, career advancement opportunities, and a supportive work culture. We offer a robust benefits package that includes medical, dental, and vision insurance, disability and life coverage, paid vacation and holidays, and a 401(k) profit-sharing plan. If you're ready to contribute to a thriving team and advance your career in the insurance industry, let's connect and explore this opportunity together.

Compensation:

$85,000 - $105,000 yearly


Responsibilities:
  • Evaluate and assess employee performance, establish clear performance objectives, and manage/prioritize individual and team activities
  • Interpret and communicate overall organizational goals and apply them to team directives
  • Provide guidance and support to staff members, aiding in the recruitment process to secure qualified candidates
  • Develop and review protocols for customer service and operational efficiency to guarantee seamless and productive workflows
  • Identify operational shortcomings and devise strategies to enhance customer service and streamline operations
  • Implement necessary procedural adjustments, effectively rolling out changes to optimize efficiency
  • Lead, mentor, and develop team members, providing guidance, tools, skills training (including software platforms, carrier relations, customer service etiquette), and support to ensure high performance and professional growth
  • Ensure the department adheres to state insurance regulations, licensing requirements, and industry best practices
  • Oversee documentation, policy accuracy, and coverage/exclusions to reduce E&O risks

Qualifications:
  • The ideal candidate should possess a bachelor's degree from a college
  • Five years of experience in customer service within the commercial insurance industry is preferred, but not required
  • Holding a Michigan PC Insurance License is preferred
  • Proficiency in MS Word, Excel, Outlook, and Agency Management Systems (preferably AMS360).
  • Proven ability to build and lead a team

About Company

Allied Insurance Managers, Inc. has provided insurance and risk management solutions to businesses and individuals since 1987. As an independent agency, we represent a broad spectrum of national, regional, and domestic insurance companies. This allows us to find our customers the most comprehensive, cost-effective insurance solutions today and in the future.

We also offer the following benefits:

  • Medical, Dental & Vision Insurance Package
  • Disability and Life Insurance Package
  • Paid Vacation & Holidays
  • 410(k) Profit Sharing Plan
  • Career Advancement Opportunities
  • Higher compensation is negotiable based on experience.

Applicants must complete an assessment to be considered.