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State Farm Remote Jobs in Jackson, MS (NOW HIRING)

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State Farm Remote information

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How much do state farm remote jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for state farm remote in Jackson, MS is $16.16, according to ZipRecruiter salary data. Most workers in this role earn between $12.55 and $16.78 per hour, depending on experience, location, and employer.

What is a State Farm Remote?

A State Farm Remote job allows employees to work from home or another off-site location while performing their job duties. These roles can include customer service, claims processing, underwriting, and IT support, among others. Remote positions may require a reliable internet connection, specific equipment, and availability during designated work hours. State Farm offers remote opportunities based on business needs, and some roles may have location-based requirements. Interested applicants should check State Farm’s careers page for current remote job openings and eligibility criteria.

What does a typical workday look like for a State Farm Remote employee?

A typical workday for a State Farm Remote employee usually involves assisting customers via phone, email, or chat, handling policy inquiries, processing claims, or supporting sales activities, all from a home-based environment. Team members often participate in virtual meetings and training sessions to stay updated on company policies and industry changes. Collaboration occurs mostly online, requiring proactive communication with teammates and supervisors. This remote structure offers flexibility, but also demands that employees be self-directed and comfortable working independently while maintaining high service standards.

What are the key skills and qualifications needed to thrive in the State Farm Remote position, and why are they important?

To thrive as a State Farm Remote employee, you typically need strong customer service skills, problem-solving abilities, and familiarity with insurance products or relevant industry experience. Proficiency with CRM software, online communication platforms, and State Farm’s internal systems is often required. Excellent time management, self-motivation, and clear virtual communication set top performers apart in remote settings. These combined skills ensure effective service delivery, seamless collaboration, and adaptability in a remote insurance or support role.

What are popular job titles related to State Farm Remote jobs in Jackson, MS?

For State Farm Remote jobs in Jackson, MS, the most frequently searched job titles are:

What job categories do people searching State Farm Remote jobs in Jackson, MS look for?

The top searched job categories for State Farm Remote jobs in Jackson, MS are:

What cities near Jackson, MS are hiring for State Farm Remote jobs?

Cities near Jackson, MS with the most State Farm Remote job openings:

Infographic showing various State Farm Remote job openings in Jackson, MS as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $33,621 per year, or $16.2 per hour.

Customer Service Representative - Utility Billing

Five Star Solutions

Jackson, MS • Remote

$14/hr

Full-time

Posted 6 days ago


Job description

Five Star Solutions is looking for friendly, dependable Customer Service Representatives to support customers with their natural gas utility accounts. In this role, you will assist customers with questions regarding their gas bills, payments, account information, and general account-related concerns.

The ideal candidate is patient, professional, and comfortable assisting customers with billing and account issues while providing a positive customer experience.

This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND, OH, OK, PA, SC, SD, TX, TN, UT, VA, WV, WI, WY

Responsibilities
  • Assist customers with questions regarding their natural gas bills and account balances
  • Process and assist with customer payments
  • Research and resolve account-related issues
  • Explain billing information, charges, and payment options clearly
  • Update and maintain accurate customer account information
  • Handle customer questions and concerns professionally and efficiently
  • Follow established procedures and privacy requirements
  • Document customer interactions accurately
  • Escalate issues when additional assistance or authorization is required
  • Provide excellent customer service on every interaction
Qualifications
  • 1 year Previous customer service, call center, or office experience preferred
  • Strong verbal and written communication skills
  • Comfortable working with billing and account information
  • Strong attention to detail
  • Ability to navigate multiple computer systems
  • Professional and empathetic approach to customer concerns
  • Reliable attendance and punctuality
  • Ability to work independently and as part of a team
  • Comfortable handling potentially difficult customer interactions
  • Must be comfortable cross training on other accounts
Starting pay - $14/hr plus shift differential(extra $1/hr nights & wkds)
Working hours between- 7:00am-9:00pm (CST) ; Work Days - M-F 
Paid Training - typically 1 week in length from 8:00am-5:00pm Mon-Fri (CST)
Status - Full Time 40 hours, Benefit eligible 1st of month after 60 days 
Five Star Solutions values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available and providing the best service possible to our customers. Five Star is an EOE/Veterans/Disabled/LGBT employer and participates in the E-verify program.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.